Chase 1.5% Easy Access

masonic

k_man said:

masonic said:

vernall said:

I have tried to order an item from Amazon using the card and it sends me to the app and I have to confirm the transaction. Anyone else had this and is this gonna be a thing I have to do all the time? Also I tried to update the payment details of an item I had pre ordered and again it sent me to the chase app to confirm it, which I did…… I then got an email from Amazon 10 min later saying payment had been declined even though there is money in the account. 

Yes, all card issuers must now confirm online transactions via SMS, email or app, using a risk based strategy. Chase is doing it for most online payments. Not had any issues confirming any payments in the app.

And first purchase with new card will be high on the risk level.

I has an odd scenario with an order from a supermarket, which required validation when the order was placed, but payment wasn't taken until order modify time closed (just before midnight).
In the morning I had a prompt from Chase waiting for me to confirm again, which was 8 hours old.
All went through okay.

I've had a few of these 'was it you?' confirmations, including after a couple of transactions that went through without verification, but also when the final amount charged differed slightly from the amount authorised.

Also, when making changes to an order, validation isn't needed for a lower price, but it is for a higher price. No surprises there.

stylus360

The link is now dead for Chase when I go from here via top instant access savings?
has it ended or anyone got it please??

Thanks

Archie_Duke

vernall said:

I have tried to order an item from Amazon using the card and it sends me to the app and I have to confirm the transaction. Anyone else had this and is this gonna be a thing I have to do all the time? Also I tried to update the payment details of an item I had pre ordered and again it sent me to the chase app to confirm it, which I did…… I then got an email from Amazon 10 min later saying payment had been declined even though there is money in the account. 

I have a few “Subscribe & Save” items with Amazon set up to pay by debit card. I’ve had more ‘there’s a problem with your payment’ notifications than normal, but haven’t been sent to the online auth yet. I expect I’ll see more of these as I change to use my Chase card more to get the cashback.
Now I’ve added the Chase card as my default payment card, Amazon accounts has taken me through to the Chase app to authenticate, so that’s all good.

femalemonarchfemalecanine

stylus360 said:

The link is now dead for Chase when I go from here via top instant access savings?
has it ended or anyone got it please??

Thanks

just search for chase uk, you need to get the app then you can open the account; I've literally just opened one and tripled the rate of interest I'm getting.

stylus360

stylus360 said:

The link is now dead for Chase when I go from here via top instant access savings?
has it ended or anyone got it please??

Thanks

I had to open it on my laptop and the WR code then appeared. 

Was not opening on my mobile??

inspectorperez

First experience this morning of transferring money out of new Savings account.

Needed a 4 figure sum to cover credit card payment from main bank current account (not Chase) having already set up that account as a "payee" in the Payments section of the app. This account also happened to be the source of the initial deposits into Chase Savings.

The payment process was interrupted by an alert on the app telling me that the payment had been flagged up as "unusual" and to navigate to the "support" section of the app and ring the telephone number listed there.

Duly followed this instruction and ended up speaking to Chase validation team who took me through security and once satisfied that everything was bona fide, allowed the payment to proceed (which it did immediately).

This was all quite novel to me in as much as I was having to speak to someone on my mobile, as well as receive and respond to a text message, and navigate round the app at the same time. This will have been very straightforward to many, but not to me as I am used to doing one thing at a time on my smartphone.

So anyway, it was a useful learning curve, and if anything has enhanced my view of the Chase app now understanding better how these things work.

Posted this comment as it might just be of some help to others who may not be too proficient in using the features of their smartphone.

Hal17

My wife is still waiting for the account to be opened, she did all the checks 2 days ago and these were all accepted. I guess it is a waiting game.

cloud_dog

billyboy said:

Just called Chase support to check why I could not download app as device not compatible message received. I was told most Motorola phones are NON compatible. Ones that were are iphones and Samsung. If anyone is going to buy a phone simply for this account you can ring Chase support and they will tell you if phone will be OK.

My Moto G8 / Android 10 is fine.  

Have to say that of all the financial apps I use Chase is by far the slowest (although I suppose their servers could still be experiencing high load).

fly-catchers

Does the Chase account work with an iPad as I don’t have a smart phone? My current iPad will need upgrading anyway as it only runs an earlier OS.

Daliah

fly-catchers said:

Does the Chase account work with an iPad as I don’t have a smart phone? My current iPad will need upgrading anyway as it only runs an earlier OS.

As long as your iPad is on iOS 14.1 or later it will