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Garage has aquired car in a misleading way!

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Comments

  • dipsomaniac
    dipsomaniac Posts: 6,739 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    edited 28 March 2022 at 3:37PM
    Lol. You were obviously a lot more honest than the traders I have experienced
    This might surprise you, but my experience is that most Motor Traders are not Arthur Daley types.

    However, the Dealers do need to put up with unscrupulous members of the public not telling them everything
    Lol unscrupulous members of the public not telling a expert dealer everything??

    How many car auctions have you been to? The whole point of car auctions is that they are sold as seen to people that know the risks
    "The Holy Writ of Gloucester Rugby Club demands: first, that the forwards shall win the ball; second, that the forwards shall keep the ball; and third, the backs shall buy the beer." - Doug Ibbotson
  • Ath_Wat
    Ath_Wat Posts: 1,504 Forumite
    1,000 Posts Name Dropper
    marky489 said:
    Hi all. I’ve got a bit of a problem concerning a garage my girl friend took her car to about 6 months ago. The 2014 Kia Rio had a broken timing chain & although it was within warranty, she had missed one service so kia told her it would not be covered. She took it to a local garage & was told it would cost about £4,000 to get it fixed & it wasn’t worth it. She wasn’t in a good place with her mental health & needed a car to get to work so they managed to talk her into buying one of there cars on finance. (I had not met her at this stage & if I had I would have advised against this, at least before getting a second opinion). She still owed £3000 on the broken Kia so they upped the price of the finance to include this (which I also think is a bit dodgy). So basically she’s left with £9000 finance debt to pay off the two cars. The garage told her they would scrap the Kia Rio as it was worthless if she signed it over to them, which she did as she didn’t want the stress of having to dispose of the car. The problem we have now is yesterday the Kia Rio came up on there Facebook page for sale for £5,500! They have basically aquired the car by lieing & telling her it was worthless & would be scrapped, then fixed it & put it up for sale! Surely this is unlawful! I am going to go round there at the weekend to talk to them about it but was hoping to have some backup re: what it should have been worth as it was or a better idea of what a timing chain would have really cost. Also where would I stand legally as isn’t this basically theft? Any help would be much appreciated.👍
    Let's look at another scenario
    The Garage  owner buys the car
    The following week his mate says I have been offered a rotten old rear end damaged Kia Rio with an excellent engine for £500 
    What would you do if you were the garage ?
    I'd say "Mate, I have no idea; for some reason I appear to be running a garage despite knowing nothing about cars.  What do you suggest I do?"
  • motorguy
    motorguy Posts: 22,621 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 28 March 2022 at 5:13PM
    Lol. You were obviously a lot more honest than the traders I have experienced
    This might surprise you, but my experience is that most Motor Traders are not Arthur Daley types.

    However, the Dealers do need to put up with unscrupulous members of the public not telling them everything
    Lol unscrupulous members of the public not telling a expert dealer everything??

    As per the examples i gave, yes the general public were very happy to quietly trade in cars with known faults that they knew couldnt be detected.  The one with the snapped glow plugs is a good example.  Not a pups chance that could be picked up during evaluation.  We'd to get the engine stripped in situ enough for an engineering works to work on the car and we'd to tow it over there, get them to get the plugs out, then tow it back to our mechanic to fit the new ones and build it back up.

    He was probably a have a go hero following some you tube guide and managed to snap them off.  

    You see it on here too - "sure just trade it in" when someone has a car with an intermittent fault.

    It didnt happen often, as i / we usually picked up on most stuff and then just valued the car to factor in the work.

  • motorguy
    motorguy Posts: 22,621 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Lol. You were obviously a lot more honest than the traders I have experienced
    This might surprise you, but my experience is that most Motor Traders are not Arthur Daley types.

    However, the Dealers do need to put up with unscrupulous members of the public not telling them everything

    How many car auctions have you been to? The whole point of car auctions is that they are sold as seen to people that know the risks
    How many have you been to?  How many cars have you bought?  50? 100?  How well do you know auctions?

    Buyers can still object to the car not being as described if there is serious faults.  Depends on the car of course.  If its some couple of hundred £ banger nobody will care but something up the money with a serious fault and the buyer could easily dig their heels in.  At the auction we used, they sold a lot of stuff as "sold with a test drive".  Major fault and the buyer didnt take it.

    The "gold card" buyers could also get their money back pretty much on a whim so if they bought a car that you'd put in with an undeclared fault they'd just not take it end of.  They bought that much stuff the auction house definitely wasnt going to offend them.




  • dipsomaniac
    dipsomaniac Posts: 6,739 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    edited 28 March 2022 at 5:21PM
    motorguy said:
    Lol. You were obviously a lot more honest than the traders I have experienced
    This might surprise you, but my experience is that most Motor Traders are not Arthur Daley types.

    However, the Dealers do need to put up with unscrupulous members of the public not telling them everything

    How many car auctions have you been to? The whole point of car auctions is that they are sold as seen to people that know the risks
    How many have you been to?  How many cars have you bought?  50? 100?  How well do you know auctions?

    Buyers can still object to the car not being as described if there is serious faults.  Depends on the car of course.  If its some couple of hundred £ banger nobody will care but something up the money with a serious fault and the buyer could easily dig their heels in.  At the auction we used, they sold a lot of stuff as "sold with a test drive".  Major fault and the buyer didnt take it.

    The "gold card" buyers could also get their money back pretty much on a whim so if they bought a car that you'd put in with an undeclared fault they'd just not take it end of.  They bought that much stuff the auction house definitely wasnt going to offend them.




    Around 100.  Most cars sold as seen.  You would occassional see a lot with a test drive.  One auction house even stopped you opening the bonnet to examine the engine
    "The Holy Writ of Gloucester Rugby Club demands: first, that the forwards shall win the ball; second, that the forwards shall keep the ball; and third, the backs shall buy the beer." - Doug Ibbotson
  • Grumpy_chap
    Grumpy_chap Posts: 18,892 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Lol unscrupulous members of the public not telling a expert dealer everything??

    How many car auctions have you been to? The whole point of car auctions is that they are sold as seen to people that know the risks
    I think you'll find the public are more unscrupulous than you imagine.  Many people take the view that the Motor Traders are all big business with loads of money to tolerate losses.  Furthermore, with an intermittent fault, it can be possible for a car to be traded in, displayed and sold and the issue not come to light until the next member of the public buys the car.  Then there is a thread on here about being ripped off.

    While auctions are on a "sold as seen" all risks basis, the reputable auction houses do list a grading system which buyers use to guide their bidding values.  Traders that regularly list cars with incorrect declared conditions are going to cause a lot of complaints to the auction house and potentially end up not welcome to list.  Even a knowledgeable trader will bid more for a "grade a" car versus "grade z".
  • jimjames
    jimjames Posts: 18,930 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    The other thing to bear in mind is the increase in used car prices over the last year or so. What might have been a marginal scrap or repair  back then could well be worth doing now as prices have risen. 
    Remember the saying: if it looks too good to be true it almost certainly is.
  • motorguy
    motorguy Posts: 22,621 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Lol unscrupulous members of the public not telling a expert dealer everything??

    How many car auctions have you been to? The whole point of car auctions is that they are sold as seen to people that know the risks
    I think you'll find the public are more unscrupulous than you imagine.  Many people take the view that the Motor Traders are all big business with loads of money to tolerate losses.  Furthermore, with an intermittent fault, it can be possible for a car to be traded in, displayed and sold and the issue not come to light until the next member of the public buys the car.  Then there is a thread on here about being ripped off.

    While auctions are on a "sold as seen" all risks basis, the reputable auction houses do list a grading system which buyers use to guide their bidding values.  Traders that regularly list cars with incorrect declared conditions are going to cause a lot of complaints to the auction house and potentially end up not welcome to list.  Even a knowledgeable trader will bid more for a "grade a" car versus "grade z".
    Exactly this.


  • Ibrahim5
    Ibrahim5 Posts: 1,295 Forumite
    1,000 Posts Fourth Anniversary Name Dropper
    Sounds like those motor traders are mighty fine, honest people.
  • Ibrahim5
    Ibrahim5 Posts: 1,295 Forumite
    1,000 Posts Fourth Anniversary Name Dropper
    It doesn't bother me. It's just sad when someone like the OP believes what they have been told. I am just older and wiser, I guess.
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