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UKPC- No PCN and £170 invoice from ZZPS debt collectors- What to do???

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Comments

  • B789
    B789 Posts: 3,441 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper Photogenic
    Le_Kirk said:
    What is all this "reaching out" nonsense?  Do you mean to say "contacted"?  I like the things you write but that phrase just grates - maybe it is just me!
    I get your point. It was just something thrown together on the spur of the moment to hopefully prevent the OP from sending something even worse.

    I have edited the offending sentence to:

    "In my previous email, I requested that you resolve this matter, but your response has completely ignored this."
  • JustAUser
    JustAUser Posts: 99 Forumite
    10 Posts First Anniversary Name Dropper
    B789 said:
    Far too pleasant. What's with all the "thank you's"? How about something a bit more robust like this?

    Dear [Landowner’s Name],

    I am writing to express my extreme disappointment and anger regarding the lack of assistance and accountability on your part for the actions of your contracted agent, UKPC, who have issued a speculative invoice for an alleged breach of contract which is fully disputed.

    As the landowner, it is your responsibility to ensure that your contracted agents operate with honesty and integrity. However, in this case, your contracted agent acted unprofessionally and issued a speculative invoice despite my repeated attempts to cancel it.

    In my previous email, I requested that you resolve this matter, but your response has completely ignored this. This lack of accountability and responsibility is unacceptable and has caused significant inconvenience and financial distress.

    As the landowner, you are equally liable for the actions of your contracted agents and it is your duty to take immediate action to cancel the speculative invoice and hold your contracted agent accountable for their actions.

    I demand prompt and decisive action from you to rectify this situation. Failure to do so will result in you being called as a witness in any legal action should this County Court Claim proceed to a full hearing.

    I expect you to uphold your obligations and responsibilities as the landowner responsible for the actions of your agent and take the necessary steps to ensure that this speculative invoice from UKPC is cancelled immediately.

    I look forward to a prompt response and resolution of this matter.

    Sincerely,

    [Your Name]

    This hits the mark much better. Thank you.
  • JustAUser
    JustAUser Posts: 99 Forumite
    10 Posts First Anniversary Name Dropper
    B789 said:
    Le_Kirk said:
    What is all this "reaching out" nonsense?  Do you mean to say "contacted"?  I like the things you write but that phrase just grates - maybe it is just me!
    I get your point. It was just something thrown together on the spur of the moment to hopefully prevent the OP from sending something even worse.

    I have edited the offending sentence to:

    "In my previous email, I requested that you resolve this matter, but your response has completely ignored this."
    Sent the email. They are on annual leave until 12th April now. It shouldn't be too late to cancel the PCN then. It better be the first they do when they get back... 
  • B789
    B789 Posts: 3,441 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper Photogenic
    JustAUser said:
    Sent the email. They are on annual leave until 12th April now. It shouldn't be too late to cancel the PCN then. It better be the first they do when they get back... 
    Unfortunately, you are probably not taking into account that they may be as intellectually malnourished as their agents.
  • JustAUser
    JustAUser Posts: 99 Forumite
    10 Posts First Anniversary Name Dropper
    edited 6 April 2023 at 12:02PM
    B789 said:
    JustAUser said:
    Sent the email. They are on annual leave until 12th April now. It shouldn't be too late to cancel the PCN then. It better be the first they do when they get back... 
    Unfortunately, you are probably not taking into account that they may be as intellectually malnourished as their agents.
    You are right about that! Look at this response I just received from them: 

    “I’m sorry to hear this is causing you distress but I have consulted with UKPC and I’m afraid we are unable to cancel your ticket given the historic nature and the fact you failed to respond to both letters.

    If you need to escalate this then that is your prerogative.

    Kind regards” 

    Sorry what? Historic nature? Failed to respond?? I wasn’t even given the chance to respond!! That’s why I’m stuck here in the first place! I made that VERY clear with them!

    They’re the landowners- are they saying they can’t cancel the PCN as it’s been too long? That’s not a thing. 

    How do I even respond to their gaslighting at this point?! They are just as scammy as UKPC! 
  • patient_dream
    patient_dream Posts: 4,378 Forumite
    1,000 Posts Fourth Anniversary Photogenic Name Dropper
    JustAUser said:
    B789 said:
    JustAUser said:
    Sent the email. They are on annual leave until 12th April now. It shouldn't be too late to cancel the PCN then. It better be the first they do when they get back... 
    Unfortunately, you are probably not taking into account that they may be as intellectually malnourished as their agents.
    You are right about that! Look at this response I just received from them: 

    “I’m sorry to hear this is causing you distress but I have consulted with UKPC and I’m afraid we are unable to cancel your ticket given the historic nature and the fact you failed to respond to both letters.

    If you need to escalate this then that is your prerogative.

    Kind regards” 

    Sorry what? Historic nature? Failed to respond?? I wasn’t even given the chance to respond!! That’s why I’m stuck here in the first place! I made that VERY clear with them!

    They’re the landowners- are they saying they can’t cancel the PCN as it’s been too long? That’s not a thing. 

    How do I even respond to their gaslighting at this point?! They are just as scammy as UKPC! 
    That is a load of rubbish from the landlord .... UKPC can cancel right up to the day of a court hearing or DCBL will discontinue anyway

    UKPC are feeding the landlord a pack of lies.  You need to tell the landlord this and this time invite them as a witness to court to explain this to a judge
  • B789
    B789 Posts: 3,441 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper Photogenic
    Sounds like another monkey telling the organ grinder what to do.
  • JustAUser
    JustAUser Posts: 99 Forumite
    10 Posts First Anniversary Name Dropper
    JustAUser said:
    B789 said:
    JustAUser said:
    Sent the email. They are on annual leave until 12th April now. It shouldn't be too late to cancel the PCN then. It better be the first they do when they get back... 
    Unfortunately, you are probably not taking into account that they may be as intellectually malnourished as their agents.
    You are right about that! Look at this response I just received from them: 

    “I’m sorry to hear this is causing you distress but I have consulted with UKPC and I’m afraid we are unable to cancel your ticket given the historic nature and the fact you failed to respond to both letters.

    If you need to escalate this then that is your prerogative.

    Kind regards” 

    Sorry what? Historic nature? Failed to respond?? I wasn’t even given the chance to respond!! That’s why I’m stuck here in the first place! I made that VERY clear with them!

    They’re the landowners- are they saying they can’t cancel the PCN as it’s been too long? That’s not a thing. 

    How do I even respond to their gaslighting at this point?! They are just as scammy as UKPC! 
    That is a load of rubbish from the landlord .... UKPC can cancel right up to the day of a court hearing or DCBL will discontinue anyway

    UKPC are feeding the landlord a pack of lies.  You need to tell the landlord this and this time invite them as a witness to court to explain this to a judge
    Rightly so...even I knew that!

    Absolutely. Will show what reply I intend to send to them in a bit. 
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