Child & Co RBS Branch to close

[Deleted User]

I am really curious to know if we will be allowed to stay on Child branding.  Guess we will have to wait until the summer to see! 

Marchitiello

Out of curiosity, for those of you that have received the letter, did you actively use the account?

I am asking because my wife does not and has received the letter posted above in this thread,  whilst I actively do (rewards account, DD, monthly salary and other incomes circulated into and out, Debit Card used regularly, etc), have a call once a year from my Personal Banker from the branch, and have yet to receive the letter. 

The physical branch is closing, and that is for sure, but I was wondering if some customer profiles will receive a letter with different informations at a latter stage? 

I also bank with Drummonds and have their branded Debit card. The branch was completely refurbished within the last 2 years, so hopefully they stay open for the time being.

gsmh

Marchitiello said:

Out of curiosity, for those of you that have received the letter, did you actively use the account?

Yes. I use it for my day-to-day banking needs. My income goes in and all my direct debits come out as well as my debit card spending. A large number of transactions each month. I got the letter.

[Deleted User]

Marchitiello said:

Out of curiosity, for those of you that have received the letter, did you actively use the account?

I am asking because my wife does not and has received the letter posted above in this thread,  whilst I actively do (rewards account, DD, monthly salary and other incomes circulated into and out, Debit Card used regularly, etc), have a call once a year from my Personal Banker from the branch, and have yet to receive the letter. 

The physical branch is closing, and that is for sure, but I was wondering if some customer profiles will receive a letter with different informations at a latter stage? 

I also bank with Drummonds and have their branded Debit card. The branch was completely refurbished within the last 2 years, so hopefully they stay open for the time being.

Are you a private or retail customer? 

IanManc

Marchitiello said:

Out of curiosity, for those of you that have received the letter, did you actively use the account?

I use mine, with DDs, SOs and lots of debit card purchases each month, plus a few cash machine withdrawals and the occasional cheque. I'm a retail customer and got the letter.

[Deleted User]

The more I think about it, it is more than likely the plebs will be moved to standard RBS and the private customers will keep the branch. RBS design isn't too bad anyway I won't mind much,

WillPS

Deleted_User said:

The more I think about it, it is more than likely the plebs will be moved to standard RBS and the private customers will keep the branch. RBS design isn't too bad anyway I won't mind much,

The branch on Fleet Street is closing completely.

There will be a reason customers on 15-80-00 have received a branded debit card, that reason has nothing to do with the notional address the bank account is held at - otherwise customers on 16-00-11 would have also received it.

[Deleted User]

WillPS said:

Deleted_User said:

The more I think about it, it is more than likely the plebs will be moved to standard RBS and the private customers will keep the branch. RBS design isn't too bad anyway I won't mind much,

The branch on Fleet Street is closing completely.

There will be a reason customers on 15-80-00 have received a branded debit card, that reason has nothing to do with the notional address the bank account is held at - otherwise customers on 16-00-11 would have also received it.

Not everyone on the sort code was sent child cards. Some were put on standard RBS and didn’t receive RBS private correspondence either.

WillPS

Deleted_User said:

WillPS said:

Deleted_User said:

The more I think about it, it is more than likely the plebs will be moved to standard RBS and the private customers will keep the branch. RBS design isn't too bad anyway I won't mind much,

The branch on Fleet Street is closing completely.

There will be a reason customers on 15-80-00 have received a branded debit card, that reason has nothing to do with the notional address the bank account is held at - otherwise customers on 16-00-11 would have also received it.

Not everyone on the sort code was sent child cards. Some were put on standard RBS and didn’t receive RBS private correspondence either.

I didn't say they were. The split was along the lines of customers who got online-only auth and online/offline (i.e. more trusted) debit cards AIUI.

Se1Lad

If you have one of the Child & Co branded accounts, but don’t qualify for private/wealth banking do you get any additional benefits, or is it just the branded cheque book and debit card etc?

when I met the eligibility criteria for Barclays wealth and moved from Premier, they opened a new current account as part of the process on the 20-47-47 sort code (Barclays wealth / Mayfair), but also migrated my existing current account.  There’s a few extra perks like little book of wonders, and you also get a much lower overdraft rate (5.6%), and £1k interest free instead of £500.