Royal Mail barcoding stamps - existing stamps valid only until 31 Jan 2023

akh43

Money_Grabber13579 said:

Are the replacement stamps being sent out still QE2 stamps or have they moved into KC3 stamps now?

Mine were all QE2 stamps.

CP42

I recently sent 120 2nd class stamps for replacement to new the bar-coded ones. I have only had half back, saying the others were either stamps which had already been used or were not genuine Royal Mail stamps. This is simply untrue!  All the stamps sent were unused & still in their booklets as received when bought from either a post office or a legitimate shop allowed to sell them - i.e. newsagents or supermarket. 
I opened up a dispute with Royal Mail but they're still saying they cannot replace them or even return my old stamps. As I no longer have any evidence, how likely is it that I can demand they send me the 60 missing stamps. Where can I go to get more help on this?
How many others have had this issue & was it ever resolved to your satisfaction?

user1977

CP42 said:

bought from either a post office or a legitimate shop allowed to sell them - i.e. newsagents or supermarket. 

Crown post offices and big chain newsagents and supermarkets? Or independently-owned ones who might have been tempted to get their stocks from less legitimate sources? There have been such cases...

Aylesbury_Duck

I recall a similar post a while ago, not sure what the outcome was.  Have a search for it on the forum.

Flugelhorn

user1977 said:

CP42 said:

bought from either a post office or a legitimate shop allowed to sell them - i.e. newsagents or supermarket. 

Crown post offices and big chain newsagents and supermarkets? Or independently-owned ones who might have been tempted to get their stocks from less legitimate sources? There have been such cases...

I can imagine there may be some counterfeit booklets in circulation

PS just googled this - quite a few articles about people being told stamps are counterfeit 

GDB2222

I bought all my stamps direct from RM, and none were rejected when I returned them for exchange.

Just look on ebay. There are loads of sellers selling stamps at 10-20% of face value. Of course, they are fakes. There are sellers shipping supposedly genuine RM stamps all the way from China. 

If you buy your stamps from Tesco, they are almost certainly genuine. But, buy them from the local newsagent, and they may be selling you genuine stamps that they have sourced from RM. But, quite likely, they have spotted the deals on ebay, and bought them there.

You can't blame RM for refusing to accept these fakes, even if you bought them in good faith. You should be complaining to the newsagent you bought them from.

Plus, you can see why RM have now gone to the trouble to barcode them. 

Rantband

"Plus, you can see why RM have now gone to the trouble to barcode them."

Have you seen the amount of barcoded stamps now on offer via Ebay ?

akh43

akh43 said:

I sent my stamps back on 31 July and just received back today.  So glad I took pictures of the form and stamps as 4 large 1st class were missing, I sent 24 and got 20 back.  Just rang and spoke to a helpful adviser who checked and is now sending me my missing 4 large 1st class stamps.  I would recommend anyone sending back to take pictures as evidence.

Just received my 4 missing stamps today with an apology that not all the stamps were included.

Money_Grabber13579

Rantband said:

"Plus, you can see why RM have now gone to the trouble to barcode them."

Have you seen the amount of barcoded stamps now on offer via Ebay ?

Yep, and most of them will be fakes too. As to whether they will ever make it through the postal system remains to be seen…

HonestJohn

RM can do what they want. They will not return the so called fakes. They are judge, jury and executioner. LIke they don't make mistakes.