IMPORTANT: Please make sure your posts do not contain any personally identifiable information (both your own and that of others). When uploading images, please take care that you have redacted all personal information including number plates, reference numbers and QR codes (which may reveal vehicle information when scanned).
We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

UKPC / DCB Legal

Options
This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
«13456730

Comments

  • Hi everyone,

    I received a "Claim form" letter from Northampton business centre stamped 18 January 2022 with the claim number

    it says the claimant is UK Parking control limited 

    the address for sending documents is DCB Legal ltd in Runcorn. 

    The particulars of the claim are for breach of the parking terms in 2018 -


    The total amount is £296 amount claimed £200

    So I emailed DCB Legal and UKP Control for a SAR on the 18th January - still no reply 

    In the mean time what do I need to do as the letter says you have limited time in which to reply to this claim form.

    Thank you everyone, especially Coupon-mad. 

  • KeithP
    KeithP Posts: 41,296 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    What is the Issue Date on your County Court Claim form?
  • KeithP said:
    What is the Issue Date on your County Court Claim form?
    Hi Keith,

    18th January 2022
  • KeithP
    KeithP Posts: 41,296 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 25 January 2022 at 9:26PM
    KeithP said:
    What is the Issue Date on your County Court Claim form?
    18th January 2022

    With a Claim Issue Date of 18th January, and having filed an Acknowledgment of Service in a timely manner, you have until 4pm on Monday 21st February 2022 to file your Defence.

    That's nearly four three weeks away. Plenty of time to produce a Defence, but please don't leave it to the last minute.
    To create a Defence, and then file a Defence by email, look at the second post in the NEWBIES thread.
    Don't miss the deadline for filing a Defence.

    Do not try and file a Defence via the MoneyClaimOnline website. Once an Acknowledgment of Service has been filed, the MCOL website should be treated as 'read only'.
  • Hi Keith, Thank you for your input. 

    What does filled an Acknowledgment of service mean? Does it mean I had taken the correct steps to email UK Parking control and DCB Legal for a SAR? They have still not yet replied to my request. 

    I will work on the defence now and by Friday submit the defence, 

    So far I have not logged into the MCOL website. I have evidence in my email trail that I send an email requesting a SAR. 










  • KeithP
    KeithP Posts: 41,296 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Ah... sorry. I posted the wrong message there. Please ignore it and read below...
  • KeithP
    KeithP Posts: 41,296 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 25 January 2022 at 9:28PM
    KeithP said:
    What is the Issue Date on your County Court Claim form?
    18th January 2022

    With a Claim Issue Date of 18th January, you have until Monday 7th February to file an Acknowledgment of Service but there is nothing to be gained by delaying it. 
    To file an AoS, follow the guidance in the Dropbox file linked from the second post in the NEWBIES thread.

    Having filed an AoS in a timely manner, you have until 4pm on Monday 21st February 2022 to file your Defence.
    That's nearly four weeks away. Plenty of time to produce a Defence, but please don't leave it to the last minute.
    To create a Defence, and then file a Defence by email, look again at the second post on the NEWBIES thread - immediately following where you found the Acknowledgment of Service instructions.
    Don't miss the deadline for filing an Acknowledgment of Service, nor that for filing a Defence.

    Do not try and file a Defence via the MoneyClaimOnline website. Once an Acknowledgment of Service has been filed, the MCOL website should be treated as 'read only'.
  • IloveElephants
    IloveElephants Posts: 799 Forumite
    Fifth Anniversary 500 Posts Name Dropper
    edited 25 January 2022 at 9:28PM
    I think I understand you now Keith,

    I have downloaded the dropbox screen shots of MCOL and registering to log in 


    Do not try and file a Defence via the MoneyClaimOnline website. Once an Acknowledgment of Service has been filed, the MCOL website should be treated as 'read only'.

    If you could please explain why we should not file the defence on the MCOL portal. I have registered and have my login and password but have not actioned anything further. 
  • Redx
    Redx Posts: 38,084 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    edited 25 January 2022 at 9:33PM
    Hi Keith, Thank you for your input. 

    What does filled an Acknowledgment of service mean? Does it mean I had taken the correct steps to email UK Parking control and DCB Legal for a SAR? They have still not yet replied to my request. 

    I will work on the defence now and by Friday submit the defence, 

    So far I have not logged into the MCOL website. I have evidence in my email trail that I send an email requesting a SAR. 










    You need to read the newbies FAQ sticky thread near the top of the forum in announcements , especially post 2 , especially the what happens when link , plus the 12 numbered steps in the defence template post by coupon mad , again in announcements

    Also read the MCOL help advice on the government website , plus your claim pack , one of the forms is the AOS firm , but you must follow his instructions , login online on MCOL , follow the newbies guide from the newbies thread which walks you through the process with the Dropbox link

    No point asking questions until you have done all this

    Then do the AOS online , do not post anything

    The SAR requests are in addition to following the MCOL process , but are not part of it , it should have been done long before the claim was issued , so you were playing catch up
  • KeithP
    KeithP Posts: 41,296 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Do not try and file a Defence via the MoneyClaimOnline website. Once an Acknowledgment of Service has been filed, the MCOL website should be treated as 'read only'.

    If you could please explain why we should not file the defence on the MCOL portal.
    That is fully explained in Bargepole's 'What happens when' post linked from the second post on the NEWBIES thread.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.6K Spending & Discounts
  • 244K Work, Benefits & Business
  • 599K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.4K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.