Excel Parking Services LTD Claim (Previously titled DCBL - Notice of Debt Recovery)

Redx

data rectification is about you as a suject , none of the rest apply, but giving them extra info will help , like VRM details and pcn reference etc

Coupon-mad

All of it and copy in DCB as well or demand that Excel immediately inform DCB Ltd.

And attach ID such as the car's logbook to prove who you are, the keeper of the vehicle.

LenaWoods

Does this look ok? I will attach the DCBL letter too

Good Afternoon

Please see the below data rectification notice:

My name is ......, registered keeper of the car with registration: ..... in association with PCN Numbers: ...../ ..../ ..../ .... location: Siddals Road.

I am writing to ask you to erase my old data and replace it with my current address for service: ..........

I insist on a reply stating that this data rectification notice has been achieved. Additionally, I insist that Direct Collection Bailiffs Ltd are informed immediately.

Coupon-mad

Yes very good.

LenaWoods

Hiya

Just to update, today I received a "Letter of Claim" from DCB Legal dated 29th of June 2022. They are acting on behalf of Excel Parking Services Limited.

It gives me 30 days to either pay the amount or complete a "Reply form and financial statement". The amount is £640.00.

I've read the Newbies thread, but I don't fully understand what I should be doing at this time. 

Any help would be greatly appreciated. 

KeithP

LenaWoods said:

I've read the Newbies thread, but I don't fully understand what I should be doing at this time. 

The first few paragraphs of the second post in the NEWBIES thread offer good guidance on that.

LenaWoods

Thanks, I didn't see that part!

I luckily already have the data protection officer's email address. 

To double check the next step is: Email the data protection officer for Excel Parking Services Ltd requesting SAR and also separately email the DPO regarding debt advice.

Additionally, is it worth waiting a couple of weeks before I do this to prolong the time I have before they can actually submit a claim?

Fruitcake

LenaWoods said:

Thanks, I didn't see that part!

I luckily already have the data protection officer's email address. 

To double check the next step is: Email the data protection officer for Excel Parking Services Ltd requesting SAR and also separately email the DPO regarding debt advice.

Additionally, is it worth waiting a couple of weeks before I do this to prolong the time I have before they can actually submit a claim?

Do the SAR straight away. 

You can leave the "seeking debt advice, put the case on hold" until nearer the 30 days to respond if you wish, or need the extra time. If the LoC was from a solicitor, then you need to reply to them, and the PPC as well if you wish.

Le_Kirk

The "seeking debt advice and put it on hold" goes to the PPC not the DPO, as per the NEWBIE sticky: -

As well as the SAR to the parking firm's DPO, also write another email, if they are using Gladstones, DCLegal, BW Legal or other solicitor.
Your email tells the solicitor:
(a) I am seeking debt advice but I deny any debt and the case must be put 'on hold' for not less than 30 days under the PAP for debt claims 2017.
(b) I have sent your client a SAR
(c) also confirm your correct 'address for service' if you've moved and the PPC has two addresses.

You obviously write (c) as "I confirm my correct address or service."

Coupon-mad

LenaWoods said:

Thanks, I didn't see that part!

I luckily already have the data protection officer's email address. 

To double check the next step is: Email the data protection officer for Excel Parking Services Ltd requesting SAR and also separately email the DPO regarding debt advice.

Additionally, is it worth waiting a couple of weeks before I do this to prolong the time I have before they can actually submit a claim?

Another vital next step is coming very soon so please don't disappear again for months over the Summer:

Please bookmark this thread (below) and set up email alerts for bookmarked threads in your Profile:
https://forums.moneysavingexpert.com/discussion/6333989/mse-parking-ticket-appeals-guide-feedback#latest

Read the posts from this week and you will see why.  Please read. You will not want to miss out on being heard in the Public Consultation.