Claiming PIP via RelayUK

poppy12345

Deleted_User said:

@poppy12345

They open at 9.

PIP enquiry line

Telephone: 0800 121 4433
Textphone: 0800 121 4493
Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 121 4433
Video relay service for British Sign Language (BSL) users - check you can use the service
Monday to Friday, 9am to 5pm

Find out about call charges

Is it not 0800 917 2222 rather than 0800 121 4433 ?

According to https://www.gov.uk/pip/how-to-claim

0800 121 4433 is just for updates to previously made claims......

Yes indeed, i put the wrong link in a previous comment. https://www.gov.uk/pip/how-to-claim

[Deleted User]

I had still not received a response to my letter posted to DWP over 3 weeks ago to start the PIP application - and I was unable to get through using RELAY - So my wife phoned on Tuesday (she got a line straight away)

They are posting the PIP2 form to me - I understand that I will have a month to return it - from what date ?

I know that it says "from  the date printed on the form" but is that the date that they sent it to me ?

It has already been 4 days with no form arrived

I am contacting all of my consultants & doctors to obtain up to date records etc

poppy12345

It will be 4 weeks from the date it's sent out to you. There will be a date to return it by clearly on the the front page of the letter attached to your form. You can ring for a 2 week extension to return it. You must make sure you send it with enough time for them to receive it otherwise you risk your DLA stopping.

You definitely don't need to contact any Doctors/Concultants for any evidence, just use what you have and include those real world examples. If you still think you need extra evidence, i don't understand why you didn't do this before you started your application.. not after.

[Deleted User]

poppy12345 said:

It will be 4 weeks from the date it's sent out to you. There will be a date to return it by clearly on the the front page of the letter attached to your form. You can ring for a 2 week extension to return it. You must make sure you send it with enough time for them to receive it otherwise you risk your DLA stopping.

You definitely don't need to contact any Doctors/Concultants for any evidence, just use what you have and include those real world examples. If you still think you need extra evidence, i don't understand why you didn't do this before you started your application.. not after.

You say "dont contact any doctors/consultants for any evidence" but then you say "...... before you started your application"

My problem is that my health issues have been going on for so many years (31 to be precise) and getting worse over the las 10 years -  I have copies of records dating back 31 years but very few over the last 2 years (I have not been able to get appointments to see any specialists during this time) and thus not been able to get my records updated - what should I do ?

What evidence do I need and will DWP accept evidence pre covid ?

poppy12345

Deleted_User said:

poppy12345 said:

It will be 4 weeks from the date it's sent out to you. There will be a date to return it by clearly on the the front page of the letter attached to your form. You can ring for a 2 week extension to return it. You must make sure you send it with enough time for them to receive it otherwise you risk your DLA stopping.

You definitely don't need to contact any Doctors/Concultants for any evidence, just use what you have and include those real world examples. If you still think you need extra evidence, i don't understand why you didn't do this before you started your application.. not after.

What evidence do I need and will DWP accept evidence pre covid ?

We are going round in circles here, all this has previously been advised. You don't need "new" evidence just send what you have.

Deleted_User said:

poppy12345 said:

It will be 4 weeks from the date it's sent out to you. There will be a date to return it by clearly on the the front page of the letter attached to your form. You can ring for a 2 week extension to return it. You must make sure you send it with enough time for them to receive it otherwise you risk your DLA stopping.

You definitely don't need to contact any Doctors/Concultants for any evidence, just use what you have and include those real world examples. If you still think you need extra evidence, i don't understand why you didn't do this before you started your application.. not after.

You say "dont contact any doctors/consultants for any evidence" but then you say "...... before you started your application"

Yes because evidence should have been sorted before you started the application... not after. Once you start the application you have very limited time to fill out the form and return it.

When i did my review this year all i sent was my repeat prescription list and a copy of the OT assessment report with very little detail other than to mention the aids that were being given to me. The rest was anecdotal evidence... mentioned several times to you. I had a paper based assessment with an extremely fast turn around.

[Deleted User]

When was the last time that you had an assessment /saw your consultant? 
And how old was your medical evidence that you supplied to DWP? 

poppy12345

My PIP review was this year and decision was made end of June, returned my completed forms about 6 weeks before that.

I don't see any consultants and haven't done for many years. All i see is my GP because there's nothing more anyone can do.

Repeat pescription list was obviously my most recent one at the time. The OT letter was just over 2 years old.

You are transferring from DLA to PIP and they are completely different benefits, with totally different crtieria. You keep saying you've read all the links people have posted for you but then you post a question about following and planning a journey... which doesn't apply and you would have seen that, if you read through everything.

Muttleythefrog

Deleted_User said:

When was the last time that you had an assessment /saw your consultant? 
And how old was your medical evidence that you supplied to DWP? 

I would supply any evidence of any date that corroborates information you supply regarding the activities.

I am just looking back to my paper based review a year ago for PIP to highlight why. I haven't got at hand the short version report from the Healthcare professional (HCP) who gave their advice but I do recall it mirrored the decision which I do have scanned onto my system. The decision maker states the information provided that they used to make decision - it included reports from a CPN (over 10 years old) and a HCP's assessment report for ESA that was 18 months old. That ESA report itself details evidence the assessor used and that included various evidence (from medical professionals and previous assessments) going back 10 years and even my, then very recent, comments via email persuading them to pay for a taxi to take me to/from the assessment!

So bottom line... any relevant evidence even if historic... including that generated by assessments in previous claims for benefits. I (also) don't see any specialists and haven't for many years.

[Deleted User]

Muttleythefrog said:

Deleted_User said:

When was the last time that you had an assessment /saw your consultant? 
And how old was your medical evidence that you supplied to DWP? 

I would supply any evidence of any date that corroborates information you supply regarding the activities.

I am just looking back to my paper based review a year ago for PIP to highlight why. I haven't got at hand the short version report from the Healthcare professional (HCP) who gave their advice but I do recall it mirrored the decision which I do have scanned onto my system. The decision maker states the information provided that they used to make decision - it included reports from a CPN (over 10 years old) and a HCP's assessment report for ESA that was 18 months old. That ESA report itself details evidence the assessor used and that included various evidence (from medical professionals and previous assessments) going back 10 years and even my, then very recent, comments via email persuading them to pay for a taxi to take me to/from the assessment!

So bottom line... any relevant evidence even if historic... including that generated by assessments in previous claims for benefits. I (also) don't see any specialist and haven't for many years.

Thanks but will they take covid into account as a reason for not being able to see any consultants since 2019 - when, for example I could still walk upto a few 100 yards. But now, I am unable to walk10 steps without considerable pain?
I used to park my car - at work and walk to the office about 200.yards - but gave up work 12 months ago because I could no longer even get to the office. 

Muttleythefrog

Deleted_User said:

Muttleythefrog said:

Deleted_User said:

When was the last time that you had an assessment /saw your consultant? 
And how old was your medical evidence that you supplied to DWP? 

I would supply any evidence of any date that corroborates information you supply regarding the activities.

I am just looking back to my paper based review a year ago for PIP to highlight why. I haven't got at hand the short version report from the Healthcare professional (HCP) who gave their advice but I do recall it mirrored the decision which I do have scanned onto my system. The decision maker states the information provided that they used to make decision - it included reports from a CPN (over 10 years old) and a HCP's assessment report for ESA that was 18 months old. That ESA report itself details evidence the assessor used and that included various evidence (from medical professionals and previous assessments) going back 10 years and even my, then very recent, comments via email persuading them to pay for a taxi to take me to/from the assessment!

So bottom line... any relevant evidence even if historic... including that generated by assessments in previous claims for benefits. I (also) don't see any specialist and haven't for many years.

Thanks but will they take covid into account as a reason for not being able to see any consultants since 2019 - when, for example I could still walk upto a few 100 yards. But now, I am unable to walk10 steps without considerable pain?
I used to park my car - at work and walk to the office about 200.yards - but gave up work 12 months ago because I could no longer even get to the office. 

If you're including evidence that contradicts (and I would try to avoid unless it corroborates other details) what you're going to describe as your disablements in relation to any activities I would be inclined to explain when documenting your difficulties in relation to those activities what has changed and when. I would probably add in Additional Information section that due to the pandemic you've been unable to see consultants in relation to x problems since date y. If you've any documentation in relation to being forced to give up job due to mobility issues I'd include it and reference to it in the Moving Around (I believe your problems are physically sourced) activity when you describe your problems... in fact I would even probably use it as a 'walk through' (pardon the poor choice of expression)/real world example to describe your difficulties/experiences when you last tried to achieve that task (walking from car to office).