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ASDA agreed to cancel parking ticket but ParkingEye pressing for payment

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  • patient_dream
    patient_dream Posts: 3,915 Forumite
    1,000 Posts Fourth Anniversary Photogenic Name Dropper
    edited 20 November 2021 at 7:17PM
    fisherjim said:
    UPDATE: I just got an email from PE.
    It looks like ASDA got my letter and called them ... what do you think? Let's see if the cheque arrives before Chistmas time...
    thanks again for your precious help!

    We are writing in relation to the Parking Charge incurred on ..., at
    Asda Sutton car park.
    The Parking Charge has been cancelled and a refund payment will be issued to you by
    cheque in the post.
    We will endeavour to provide your refund as soon as possible, however on some
    occasions, due to high volume of correspondence, this could take up to 40 days.

    Well done, Parking Eye now know who their boss is ??

    Up to 40 days to send a cheque, that is plain stupidity and shows their arrogance.

    Asda has learned a hard lesson and that is customers must come first. Let's hopr they realise that whatever parking company they employ, they must retain complete control at all times.

    I would now send an invoice to Asda for your time spent and of course you will acept vouchers.



    I used to work for a company that is the biggest in the world in it's sector, they worked on the policy that keeping money in the bank for as long as possible gave them more return, they tried paying our suppliers on a 90 day turn around, but insisted on payments to them within 28 days.
    They also used to issue cheques from a bank that had the longest payment period and send them 2nd class last thing Friday to hold on to the money for as long as possible, believe me this is a nasty way to act and if I told you who the ruthless ****** are you would be surprised.
    A family member works for 3M.    Their trading policy is simple ....

    Customers must pay within 30 days
    Creditors are paid in 90 days

    Great cash flow for 2 months ?

    But I suppose 3M would eat Parking Eye for breakfast

    Asda's operating profit for 2019 was £584.2m (2018:£803.2m).

    Parking Eye in 2019 operating profits "12M"
    Just small fry in the world of high flying finance


  • Jenni_D
    Jenni_D Posts: 5,431 Forumite
    1,000 Posts Fourth Anniversary Name Dropper Photogenic
    My employer (US corporation, global presence, one of the biggest industrial manufacturing and software companies in the world) has the same approach to T&Cs - standard is 120 days to vendors, 30 days to customers. In reality many of our customers negotiate payment terms of 45 days as part of a global purchase agreement, and vendors negotiate terms of 60 days. So still a 15 day net gain to aid free cash flow, and usually better than that.
    Jenni x
  • seems the same approach used by all major corporations. interesting...
  • fisherjim
    fisherjim Posts: 7,111 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    fisherjim said:
    UPDATE: I just got an email from PE.
    It looks like ASDA got my letter and called them ... what do you think? Let's see if the cheque arrives before Chistmas time...
    thanks again for your precious help!

    We are writing in relation to the Parking Charge incurred on ..., at
    Asda Sutton car park.
    The Parking Charge has been cancelled and a refund payment will be issued to you by
    cheque in the post.
    We will endeavour to provide your refund as soon as possible, however on some
    occasions, due to high volume of correspondence, this could take up to 40 days.

    Well done, Parking Eye now know who their boss is ??

    Up to 40 days to send a cheque, that is plain stupidity and shows their arrogance.

    Asda has learned a hard lesson and that is customers must come first. Let's hopr they realise that whatever parking company they employ, they must retain complete control at all times.

    I would now send an invoice to Asda for your time spent and of course you will acept vouchers.



    I used to work for a company that is the biggest in the world in it's sector, they worked on the policy that keeping money in the bank for as long as possible gave them more return, they tried paying our suppliers on a 90 day turn around, but insisted on payments to them within 28 days.
    They also used to issue cheques from a bank that had the longest payment period and send them 2nd class last thing Friday to hold on to the money for as long as possible, believe me this is a nasty way to act and if I told you who the ruthless ****** are you would be surprised.
    A family member works for 3M.    Their trading policy is simple ....

    Customers must pay within 30 days
    Creditors are paid in 90 days

    Great cash flow for 2 months ?

    But I suppose 3M would eat Parking Eye for breakfast

    Asda's operating profit for 2019 was £584.2m (2018:£803.2m).

    Parking Eye in 2019 operating profits "12M"
    Just small fry in the world of high flying finance



    The company I worked for would eat the lot of them, the CEO was a particularly nasty man when I worked there their Revenue to September 2021 was $52.8Billion
  • Jenni_D
    Jenni_D Posts: 5,431 Forumite
    1,000 Posts Fourth Anniversary Name Dropper Photogenic
    My employer's year-end 2020 revenue was $32.6B, with a YE 2021 estimate of $34.5B. :) 
    Jenni x
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