MSE News: Igloo Energy, Symbio Energy and Enstroga cease trading

MSE_Andrew

Igloo Energy, Symbio Energy and Enstroga which combined have more than 230,000 customers, have become the latest energy providers to cease trading – making a total of nine suppliers to go bust this month. If you're a customer of these failed firms, your energy supply will continue and credit balances are protected. But DON'T switch now – sit tight and wait until your new supplier has contacted you. 

Read the full story:

'Igloo Energy, Symbio Energy and Enstroga cease trading – here's what it means for your gas and electricity'

If you haven’t already, join the forum to reply.

Thesaltmustflow

The 'good news' just keeps on coming, might be better idea to just tell us which energy companies are still going!

Swipe

I'm so relieved Symbio has finally gone under

wakeupalarm

A list of companies still going.

British Gas
Eon
Ovo
EDF Energy
Octopus Energy
Scottish Power
Shell Energy

DB100

Igloo went under I tried to switch to another supplier but I was told I can’t until I have been switched to the SOLR is this true

matelodave

DB100 said:

Igloo went under I tried to switch to another supplier but I was told I can’t until I have been switched to the SOLR is this true

Yes it is

Verdigris

DB100 said:

Igloo went under I tried to switch to another supplier but I was told I can’t until I have been switched to the SOLR is this true

I switched straight away, from PfP, and am now listed by my DNO as being with Green so I'm not with the SoLR, BG. You may escape, you may not. To be honest, it isn't really worth it, because all SoLRs are putting people on more-or-less the cap price and there aren't really any attractive deals at the moment.

Had I known how it was going to work out, I'd have just let things take their course and look around for a deal nearer April when the fix finishes.

Shedman

Well that's now 5 out of 4 energy companies that were being suggested last week as being in imminent danger of going bust 😢.   About 35 to go.....

BobT36

Oh great....
I joined Igloo early June, then switched to Avro mid-July. 
Never got a final bill or the readings through to Igloo from Avro (or a bill from Avro at all from July up to this point!), so I have credit stuck in both Igloo AND Avro now. This is despite submitting monthly readings.

Now ofc my Avro account is going to be dealt with by Octopus, but what about my Igloo account, that still needs the final bill + Credit given?

KathrynPenguin

I'm one of the many customers who were having problems with Symbio.  My last bill said I owed £56 but they had changed my tariff and were directed to return it to the previous tariff by the ombudsman.  They haven't implemented the ruling as far as I know so now I'm not sure where I stand.

Since 1st July they put me on a higher tariff and the ruling was to return me to the previous tariff backdated to 1st July, they also had to removed charges from my account that they added because I cancelled the DD and pay me £75.  If these were all implemented I would now probably be in a small credit, around £100 , however, if they were not then I am going to owe about £200 .

I had already started a switch and Martin has cleared up what happens about that but does anyone know about the situation regarding the ombudsman's ruling?

Swipe

KathrynPenguin said:

 does anyone know about the situation regarding the ombudsman's ruling?

Unfortunately, the ombudsman's ruling is now null and void.