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Igloo

135

Comments

  • oldagetraveller1
    oldagetraveller1 Posts: 1,500 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper Photogenic
    edited 29 September 2021 at 4:40PM
    Yes, lots of virtuous nonsense with the, oh by the way we've gone bust, at the end.
    I only had to read the first few words to realise what was coming further on!

    Bets as to who will take on their customers. Probably not Octopus, they have ex Avro to deal with.
  • shaneym
    shaneym Posts: 175 Forumite
    Part of the Furniture 100 Posts Combo Breaker I've been Money Tipped!
    I just got the email and tried to log in to my account and its saying password not recognised (and its 100% typed correct). Is anyone else having trouble getting into their account ?
  • shaneym said:
    I just got the email and tried to log in to my account and its saying password not recognised (and its 100% typed correct). Is anyone else having trouble getting into their account ?
    I had the same problem, but refreshed the page a few times and it got me in.
  • Same issue here - Even tried a password reset and won't let me log in.
  • Just to clarify - I tried to log in once, it said password not recognised. Tried again, same message. Then clicked my browser's refresh/reload button once , and a different error message came up ("Sorry we couldn't load this page"). Clicked refresh again, and it took me straight into my dashboard.

    I'm only able to access some of it at the moment. I managed to get into Billing & Payments after refreshing page several times, but still can't get into the Meter Readings section. Most likely the server is just busy with everyone trying to do the same. If you've already entered the correct log-in details, I would just keep refreshing the page rather than doing any password resets or anything like that.
  • tripled
    tripled Posts: 2,883 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    It's a shame about igloo. Apart from one brief spell, I've been with them for four years now, and always found them to be easy to deal with and generally quite reasonably priced.
  • I got on to site eventually but found out I was £100 in credit then they gave me a credit note for £1700 ? so now £1800 in credit ?
  • the igloo melted
  • should i cancel the igloo ddm?
  • should i cancel the igloo ddm?
    That's the first thing I did, DD cancelled.
    It's ok to do that, sit tight and wait for who will take on your account. They will set up there own DD with you when the time comes.
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