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Igloo

I'm with igloo, Martin said they were in discussion with administrators. Should I start a switch or is it too late? Don't want to get caught up in limbo if they go bust!
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Comments

  • If you initiate a switch directly with a new supplier it should go through.
  • Crdw
    Crdw Posts: 64 Forumite
    Second Anniversary 10 Posts Name Dropper
    I have family members with igloo.
    They have decided to ride it out, as there aren't any better options on the market at the moment.
    Will make it quicker (hopefully) to get their credit back and they will at least know they aren't paying more than the cap during this winter, when usage is highest.
    What happens next spring happens...
  • I've just had an email from them saying they are increasing my DD by £16 per month, even though I'm currently £360 in credit. Looks like they're getting us to pay their debts.

    Should I switch now?
  • AnnOyd_2 said:
    I've just had an email from them saying they are increasing my DD by £16 per month, even though I'm currently £360 in credit. Looks like they're getting us to pay their debts.

    Should I switch now?
    Yeah i would switch now to a big company.

    I switched to EON Next on Monday from Igloo.
  • oldagetraveller1
    oldagetraveller1 Posts: 1,500 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper Photogenic
    edited 23 September 2021 at 12:11PM
    AnnOyd_2 said:
    I've just had an email from them saying they are increasing my DD by £16 per month, even though I'm currently £360 in credit. Looks like they're getting us to pay their debts.

    Should I switch now?

    Just now received an e-mail too. Increase of £10 from 1st October. Account over £100 in credit.
    Panic stations at Igloo in a probably futile attempt to increase their finance pot subsidised by their customers.
    I will ride it out too.
    Ironically I switched to Igloo from Avro! Fortunately I did receive a credit balance from them.
  • Ferboz
    Ferboz Posts: 45 Forumite
    Third Anniversary 10 Posts
    FifiAnne said:
    I'm with igloo, Martin said they were in discussion with administrators. Should I start a switch or is it too late? Don't want to get caught up in limbo if they go bust!
    I must admit..i have probably panicked, but i initiated a switch yesterday to British Gas. The tariff wasnt too far away from the one i am on with Igloo ( well when the increase starts on 1st October). I think i am going to cancel my DD too as i am currently £129 in credit, with a bill due at the end of the month, & the following month as we are light users.. so that will more than cover the amount needed. I am hoping the switch goes through..
  • Ferboz said:
    FifiAnne said:
    I'm with igloo, Martin said they were in discussion with administrators. Should I start a switch or is it too late? Don't want to get caught up in limbo if they go bust!
    I must admit..i have probably panicked, but i initiated a switch yesterday to British Gas. The tariff wasnt too far away from the one i am on with Igloo ( well when the increase starts on 1st October). I think i am going to cancel my DD too as i am currently £129 in credit, with a bill due at the end of the month, & the following month as we are light users.. so that will more than cover the amount needed. I am hoping the switch goes through..
    It should go through, Igloo haven't announced they've ceased trading yet, i think the real danger in a move being blocked is switching after companies cease trading and a SoLR has been appointed.
  • Jakbo
    Jakbo Posts: 26 Forumite
    10 Posts Name Dropper
    Ferboz said:
    I must admit..i have probably panicked, but i initiated a switch yesterday to British Gas. The tariff wasnt too far away from the one i am on with Igloo ( well when the increase starts on 1st October). I think i am going to cancel my DD too as i am currently £129 in credit, with a bill due at the end of the month, & the following month as we are light users.. so that will more than cover the amount needed. I am hoping the switch goes through..
    Energy companies have a habit of preventing you switching if you cancel direct debits.
  • Jakbo
    Jakbo Posts: 26 Forumite
    10 Posts Name Dropper
    AnnOyd_2 said:
    I've just had an email from them saying they are increasing my DD by £16 per month, even though I'm currently £360 in credit. Looks like they're getting us to pay their debts.

    Should I switch now?
    I would not suggest you switch, your credit is safe in the event of them going bust, the direct debits are often increased based on your forecasted use this winter.  They will revert it if you contact them.

    I do not know your usage but if I had a credit of £360 I would be asking for £300 back

  • I personally would ask Igloo to refund all or most of your credit then switch.
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