New Lloyds Switch offer 2021

gozaimasu

Nope, my downgraded account pre-dates the April 2019 cut-off.

Ringo90

Zanderman said:

And as others have said keeping an account longterm with one provider is considered good for credit history, and leaving nationwide would re-set that clock.

Unfortunately the "clock" was reset last year when I switched from Barclays to Nationwide, so I'm not losing much here...

I can't see any problem with keeping your old nwide account where it is, opening a new nwide account, switching that to a new lloyds club account for the incentive (if done in time for this offer) and downgrading to classic lloyds and then just leaving that untouched. 

Hmmm. That would make sense if I was just going after the offer, in this case I am looking for a new main account because I don't like Nationwide, plus I'm trying to take advantage of the offer to time the switch  

But, as I said before, everyone's needs are different, so your mileage may well differ entirely!

Hahaha, trust me, when I compare with my friends I have often been told "Why do you keep so many accounts? I only have one/two!" so I thought I was above average already :P I don't think having an account with half of the existing banks is for me, even when most of those are dormiant. But really thanks a lot for sharing your opinion, it's interesting to see that's also an option for some people.

gizz_10

Chrisv said:

locky123 said:

Tried switching a Tesco account to Club Lloyds but I dont have an active debit card so cant progress online.

If your Tesco account doesn't have a card, just skip the question and continue with the switch application.

Chrisy - can you point me to this page please on the website.  I cannot find it and have looked everywhere

soulsaver

Ed-1 said:

soulsaver said:

Ed-1 said:

soulsaver said:

Do you mean you tried to open a new Club Lloyds and switch into that? Why did you need a branch visit?

Yes. It declined a Club application on line ('Your profile doesn't etc.' ) so next day I tried your suggestion & phoned. The only good news is it went through to the opening team quickly.

After 40 minutes answering the application questions and listening to T&Cs  - waiting, waiting... then girly said hold on, got a query - waiting, waiting ..then 'sorry you need to visit branch with ID'.

When pushed on the 'This ac will open with a special visit to branch in pandemic for an at risk individual?', she assured me it would.

But when asked for the application reference to quote at branch she waffled about not needing it. Nor an appointment.

That 'no reference needed' doesn't fit with my past experience, so I decided not to waste more time on it at least for now, and am considering a complaint instead.

It sounds like the application was approved but they wanted you to visit a branch to 'fulfil' the application (that's the final stage where the account gets opened).

I've applied by phone before and then gone in to branch for another appointment to open something else a few hours after the phone call and the branch staff could see my earlier phone application 'awaiting fulfilment' (i.e. the account was waiting to be opened). So they printed off a sheet to sign and fulfilled that application before they could do the next one.

The branch staff should be able to see your phone application awaiting fulfilment. It'd be safer to book an appointment, mind, to do it. But it's very straight forward.

It's different to having to provide an application reference number to verify your ID for an online application. That's a separate process.

I've phoned the local (not very) branch to make an appointment to complete the application and switch.

A very helpful lady immediately asked for the reference!
Told her I wasn't given one even though I'd asked. She spent several minutes checking and said there is no record of my application for a Club ac.

I asked if it could be done there & then, she said they could do the switch but no one at the branch can open the account (today?) but she offered a telephone appointment form another branch. She confirmed it would be another 45- 60 minute conversation.

Arrrrgh  

soulsaver

gizz_10 said:

Chrisv said:

locky123 said:

Tried switching a Tesco account to Club Lloyds but I dont have an active debit card so cant progress online.

If your Tesco account doesn't have a card, just skip the question and continue with the switch application.

Chrisy - can you point me to this page please on the website.  I cannot find it and have looked everywhere

It's in the switch part of applying for a new Club ca. As I said earlier, when clicked it said you'd have to apply in branch with ID, IIRC.

The process may have been altered because I don't remember it looking like that.

eta to add last sentence

Chrisv

gizz_10 said:

Chrisv said:

locky123 said:

Tried switching a Tesco account to Club Lloyds but I dont have an active debit card so cant progress online.

If your Tesco account doesn't have a card, just skip the question and continue with the switch application.

Chrisy - can you point me to this page please on the website.  I cannot find it and have looked everywhere

It's page 3 of the switch form.



I've just in the last 15 minutes switched another account to Lloyds. I ignored the card number question and continued from the overdraft question. Switch application continued to next page without any problem.

Ed-1

soulsaver said:

Ed-1 said:

soulsaver said:

Ed-1 said:

soulsaver said:

Do you mean you tried to open a new Club Lloyds and switch into that? Why did you need a branch visit?

Yes. It declined a Club application on line ('Your profile doesn't etc.' ) so next day I tried your suggestion & phoned. The only good news is it went through to the opening team quickly.

After 40 minutes answering the application questions and listening to T&Cs  - waiting, waiting... then girly said hold on, got a query - waiting, waiting ..then 'sorry you need to visit branch with ID'.

When pushed on the 'This ac will open with a special visit to branch in pandemic for an at risk individual?', she assured me it would.

But when asked for the application reference to quote at branch she waffled about not needing it. Nor an appointment.

That 'no reference needed' doesn't fit with my past experience, so I decided not to waste more time on it at least for now, and am considering a complaint instead.

It sounds like the application was approved but they wanted you to visit a branch to 'fulfil' the application (that's the final stage where the account gets opened).

I've applied by phone before and then gone in to branch for another appointment to open something else a few hours after the phone call and the branch staff could see my earlier phone application 'awaiting fulfilment' (i.e. the account was waiting to be opened). So they printed off a sheet to sign and fulfilled that application before they could do the next one.

The branch staff should be able to see your phone application awaiting fulfilment. It'd be safer to book an appointment, mind, to do it. But it's very straight forward.

It's different to having to provide an application reference number to verify your ID for an online application. That's a separate process.

I've phoned the local (not very) branch to make an appointment to complete the application and switch.

A very helpful lady immediately asked for the reference!
Told her I wasn't given one even though I'd asked. She spent several minutes checking and said there is no record of my application for a Club ac.

I asked if it could be done there & then, she said they could do the switch but no one at the branch can open the account (today?) but she offered a telephone appointment form another branch. She confirmed it would be another 45- 60 minute conversation.

Arrrrgh  

How did you phone the branch?

Have you tried calling the general customer services line and (if necessary) being put through to the account opening team to ask what's going on?

soulsaver

Ed-1 said:

soulsaver said:

Ed-1 said:

soulsaver said:

Ed-1 said:

soulsaver said:

Do you mean you tried to open a new Club Lloyds and switch into that? Why did you need a branch visit?

Yes. It declined a Club application on line ('Your profile doesn't etc.' ) so next day I tried your suggestion & phoned. The only good news is it went through to the opening team quickly.

After 40 minutes answering the application questions and listening to T&Cs  - waiting, waiting... then girly said hold on, got a query - waiting, waiting ..then 'sorry you need to visit branch with ID'.

When pushed on the 'This ac will open with a special visit to branch in pandemic for an at risk individual?', she assured me it would.

But when asked for the application reference to quote at branch she waffled about not needing it. Nor an appointment.

That 'no reference needed' doesn't fit with my past experience, so I decided not to waste more time on it at least for now, and am considering a complaint instead.

It sounds like the application was approved but they wanted you to visit a branch to 'fulfil' the application (that's the final stage where the account gets opened).

I've applied by phone before and then gone in to branch for another appointment to open something else a few hours after the phone call and the branch staff could see my earlier phone application 'awaiting fulfilment' (i.e. the account was waiting to be opened). So they printed off a sheet to sign and fulfilled that application before they could do the next one.

The branch staff should be able to see your phone application awaiting fulfilment. It'd be safer to book an appointment, mind, to do it. But it's very straight forward.

It's different to having to provide an application reference number to verify your ID for an online application. That's a separate process.

I've phoned the local (not very) branch to make an appointment to complete the application and switch.

A very helpful lady immediately asked for the reference!
Told her I wasn't given one even though I'd asked. She spent several minutes checking and said there is no record of my application for a Club ac.

I asked if it could be done there & then, she said they could do the switch but no one at the branch can open the account (today?) but she offered a telephone appointment form another branch. She confirmed it would be another 45- 60 minute conversation.

Arrrrgh  

How did you phone the branch?

Have you tried calling the general customer services line and (if necessary) being put through to the account opening team to ask what's going on?

I have a number for the branch. 
I've lost interest in it, too much like being m*ssed about. I suspect there's more ££ to be gained by the complaint.

pistonbroke1

Anybody got a direct tel. number for the Lloyds switching team please?

Thanks

gizz_10

Chrisv said:

gizz_10 said:

Chrisv said:

locky123 said:

Tried switching a Tesco account to Club Lloyds but I dont have an active debit card so cant progress online.

If your Tesco account doesn't have a card, just skip the question and continue with the switch application.

Chrisy - can you point me to this page please on the website.  I cannot find it and have looked everywhere

It's page 3 of the switch form.



I've just in the last 15 minutes switched another account to Lloyds. I ignored the card number question and continued from the overdraft question. Switch application continued to next page without any problem.

That is bizarre. I have tried 2 different browsers - chrome and edge and on both i do not have that link about what to do if you don't have a debit card - and if i try and submit without entering anything in the debit card field it just turns the fields red.