Struggling with ws, 11 days to deadline

Tiredofparkingfine

1. I am <NAME> of <ADDRESS>, and I am the Defendant against whom this claim is made. The facts are true to the best of my belief and my account has been prepared based upon my own knowledge.

 2.    In my statement I shall refer to exhibits within the evidence supplied with this statement, referring to page and reference numbers where appropriate. My defence is repeated and I will say as follows:

 Sequence of events and signage:

3.     In October 2020, I received a PCN through the post for waiting in the car on a private land whilst my children ran to the shop to pick up a few groceries. I believe the shop took less than 5 mins and I was parked on the spot for less than 10 minutes which I think is the minimum grace period as per the Trade Body Code of Practice.  

 4.   There is no boundary present between the pavement and land indicating entrance to a private property as is evident in the pictures I have taken (evidence 1)

 5.    There is a sign displayed on the wall which is considerably high and easy to overlook.(evidence 2)

 7. A couple of days later I received the PCN of sixty pounds.

 8.   I genuinely did not realise I was on a private land, the area being adjacent to the pavement without any boundaries or signs at entry point.

 9. I did not think the PCN was fair therefore I appealed to the PPC which was rejected.

10.   The facts in this statement come from my own knowledge and honest belief.  I should not be criticised for using some pre-written wording from a reliable and experienced source, which is exactly what this serial litigant Claimant routinely does with their cut & paste statements and responses.  The Claimant is urged not to patronise the Defendant with (ironically template) unfounded accusations of not understanding their Defence.I fully understands this defence, and is only signing it after a great deal of research, after editing and adding facts and reading it through several times because the court process is outside of my life experience and this claim was an unexpected shock.

11.   The quantum and interest has also been enhanced beyond the parking charge sum.  It is denied that the sum sought is recoverable and this claim seems to represent (in whole or in part) a penalty, applying the authority from two well-known ParkingEye cases.  The court's attention is drawn to paras 98, 100, 193, 198 of ParkingEye Ltd v Beavis [2015] UKSC 67.  Also ParkingEye Ltd v Somerfield Stores Ltd ChD [2011] EWHC 4023(QB) where the same modern penalty law rationale was applied, yet this was a case where the learned Judge also considered added 'costs'.  The parking charge was set at £75 (discounted to £37.50 for prompt payment) then increased ultimately to £135.  At paras 419-428, HHJ Hegarty sitting at the High Court (decision later ratified by the Court of Appeal) found that adding £60 on top and taking the sum sought to £135 'would appear to be penal' and was unrecoverable.  

12.   My stance regarding the pseudo 'debt recovery/admin fees' enhancement is supported by the Government. The Department for Levelling Up, Housing and Communities ('DLUHC') published on 7 February 2022, a statutory Code of Practice which all private parking operators are required to comply with, found here: https://www.gov.uk/government/publications/private-parking-code-of-practice/private-parking-code-of-practice

13.      The Government has clarified that adding 'debt recovery' fees on top of a parking charge is unjustified and is banned. In a very short section called 'Escalation of costs' the new statutory Code of Practice now being implemented says: "The parking operator must not levy additional costs over and above the level of a parking charge or parking tariff as originally issued."  

14.    This particular Claimant continues to add a sum on top of each PCN, despite indisputably knowing that these are banned costs which they have neither paid nor incurred.  The DLUHC considered evidence and took over two years to consult a wide mix of stakeholders before deciding this contentious issue.  According to the DLUHC, almost a fifth of all respondents in 2021 'called for the proposal to be scrapped and debt collection to be banned altogether'.  Although the parking industry flooded both public consultations, some even resorting to masquerading as consumers, the DLUHC saw through this and identified in its published Response to the Technical Consultation (also on 7/2/22) that some respondents were clearly 'parking firms posing as motorists'.  Genuine consumer replies pointed out that successful debt recovery does not trigger court proceedings and the debt recovery/robo-claim law firms operate on a 'no win, no fee' basis and are effectively Trade Body Board/member colleagues, passing data around electronically.  Parking firms such as the Claimant have not incurred any additional costs (not even for their own letters) because the full parking charge itself more than covers what is merely a 'letter chain' business model that generates a healthy profit.

15.     The Ministerial Foreword to the new Code is unequivocal, saying this about existing cases such as the present claim: "Private firms issue roughly 22,000 parking tickets every day, often adopting a labyrinthine system of misleading and confusing signage, opaque appeals services, aggressive debt collection and unreasonable fees designed to extort money from motorists." 

16.    The Government banning such add-ons altogether must be viewed as a clear steer for the Courts in existing cases and overrides the mistakes and/or presumptions in the appeal cases the parking industry used to rely upon (Semark-Jullien, Wilshaw or Percy) where Circuit Judges who appeared to be somewhat inexperienced in niche private parking law, DVLA rules about landowner authority and the proper application of the CRA 2015, were led in one direction by legally trained counsel for the parking firms, and were not in possession of the same level of facts and evidence as the DLUHC considered.

 

Protection of Freedoms Act 2012 and Consumer Rights Act 2015

17.    Pursuant to Schedule 4 paragraph 4(5) of the Protection of Freedoms Act 2012 ('the POFA') the sum claimed exceeds the maximum potentially recoverable from a registered keeper, even in cases where a parking firm may have complied with the other requirements (e.g. adequate signage, correct wording and dates of Notice to Keeper, and the existence of a relevant contract/relevant obligation that was properly communicated).  The Claimant is put to strict proof of full compliance, if attempting to seek keeper/hirer liability under the POFA, because liability for a PCN is not accepted by me. 

18.    Claiming unexpected ‘costs/damages’ on an indemnity basis is stated to be unfair in the Unfair Contract Terms Guidance, CMA37, para 5.14.3, being the official Government guidance on the Consumer Rights Act 2015 ('CRA 2015').  This consumer legislation goes further than the UTCCRs, in that it introd uced a new requirement for 'prominence' and states that both contract terms and 'consumer notices' (i.e. signage and any other notices/communications, including the timely service of any PCN in parking cases) must be fair.

19.  Section 71 provides for the duty of court to consider the test of fairness and this includes whether all terms and notices were unambiguously and conspicuously brought to the attention of the consumer.  In the case of letters/the PCN, this means such communications must have been served.   In the case of signage, this must be prominent, plentiful, well placed and lit, and the terms clear and unambiguous. I aver that the CRA 2015 has been breached due to unfair terms and/or unclear notices, pursuant to s62 and having regard to the requirements for transparency and good faith, taking into account as guidance, examples 6, 10, 14 & 18 of Schedule2.  

 

The ParkingEye Ltd v Beavis [2015] UKSC 67 case is distinguished

20.     Unlike in this case, ParkingEye demonstrated a commercial justification for their £85 private PCN and overcame the possibility of it being dismissed as punitive and unrecoverable.  However, their Lordships were clear that ‘the penalty rule is plainly engaged’ in these cases.  Their decision mentioned a 'unique' set of facts including the legitimate interest, the car park location and prominent, clear signs with the parking charge in the largest/boldest text.  The unintended consequence is that, rather than persuading Judges that all parking charges are automatically justified, the Beavis case facts (and in particular, the brief and conspicuous yellow/black warning signs) set a high bar that this Claimant has failed to reach.

21.   Without the Beavis case to support the claim and no alternative calculation of loss/damage, this claim must fail.  Paraphrasing from the Supreme Court, deterrence is likely to be penal if there is a lack of an overriding legitimate interest in performance extending beyond the prospect of compensation flowing directly from the alleged breach.  

22.   The Supreme Court held that the intention cannot be to punish a motorist - nor to present them with concealed pitfalls, traps, hidden terms or unfair/unexpected obligations - and nor can the operator claim an unconscionable sum. In the present case, the Claimant has fallen foul of those tests.

23.       The Claimant’s signs have vague/hidden terms and a mix of small font, such that they would be considered incapable of binding any person reading them.  Consequently, it is the Defendant’s position that no contract to pay an onerous penalty was seen, known or agreed.

24.   Binding Court of Appeal authorities which are on all fours with a case involving unclear terms and a lack of ‘adequate notice’ of an onerous parking charge, would include:

(i)                 Spurling v Bradshaw [1956] 1 WLR 461 (the ‘red hand rule’ case) and

(ii)                Thornton v Shoe Lane Parking Ltd  [1970] EWCA Civ 2,

both leading authorities confirming that an unseen/hidden clause cannot be incorporated after a contract has been concluded; and

(iii)                 Vine v London Borough of Waltham Forest: CA 5 Apr 2000,

where Miss Vine won because it was held as a fact that she was not afforded a fair opportunity to learn of the terms by which she would be bound.  The Court of Appeal held that it was unsurprising that the appellant did not see the sign ''in view of the absence of any notice on the wall opposite the southern parking space''.  In many cases where parking firm Claimants have cited Vine in their template witness statements, they have misled courts by quoting out of context from Roch LJ, whose words related to the Respondent’s losing case, and not from the ratio.  

25.   Fairness and clarity of terms and 'consumer notices' are paramount in the new statutory Code and this stance is supported by the BPA and IPC Trade Bodies.  In the November 2020 issue of Parking Review, solicitor Will Hurley, the Chief Executive of the IPC Trade Body, observed:  "Any regulation or instruction either has clarity or it doesn’t. If it’s clear to one person but not another, there is no clarity. The same is true for fairness. Something that is fair, by definition, has to be all-inclusive of all parties involved – it’s either fair or it isn’t. The introduction of a new ‘Code of Practice for Parking’ provides a wonderful opportunity to provide clarity and fairness for motorists and landowners alike."   My position is that the terms the Claimant is relying upon were unclear/unfair and the Beavis case is fully distinguished.

 

 

Tiredofparkingfine

 Lack of landowner authority evidence and lack of any fair ADR

26.  DVLA registered keeper data is only supplied to pursue parking charges issued on private land, where there is an independently signed landowner agreement (this is part of the KADOE rules for AOS BPA or IPC members).  It is not accepted that the Claimant has adhered to the landholder's definitions, exemptions, grace period, etc. and there has been no evidence that the freeholder authorises this Claimant to issue PCNs at the place where the vehicle was and/or for the reasons given.  Nor is it known what the land enforcement boundary and start/expiry dates are or were.  The Claimant is put to strict proof of same and that they have standing to enforce charges by means of civil litigation in their own name.

27. I further aver that the Claimant failed to offer a genuinely independent Alternative Dispute Resolution (ADR).  Both the rival parking Trade Bodies provided 'appeals services' which reportedly fail to consider facts and rules of law properly, and find in favour of parking firms most of the time: e.g. despite purporting to be decided by legally qualified Adjudicators, the IPC's version upheld appeals in just 4% of decided cases, as reported in their 2020 Annual Report.  Both POPLA and the IAS will be replaced by the DLUHC's new Appeals Service as soon as possible and looking at the Appeals Annex in the new Code, disputed cases such as this would very likely have been cancelled without the need for court, had a proper ADR existed.  The fact is, there was no fair ADR on offer and - whether or not a defendant engaged with it - the Claimant's reliance upon it is not something that should sway the court into a belief that a fair process was followed before litigation.

 

28.   In the matter of costs, the Defendant asks:

(a) for standard witness costs for attendance at Court, pursuant to CPR 27.14, and

(b) that, in the event of a late Notice of Discontinuance (which I am aware happens where parking firms use and abuse the court process as a cheap form of debt collection) any paid-for hearing is not vacated but continues as a costs hearing. I may seek a finding of unreasonable conduct by this Claimant, and may seek costs pursuant to CPR 46.5.  CPR r.38.6 states that the claimant is liable for the defendant's costs after discontinuance (r.38.6(1)) but this does not normally apply to claims allocated to the small claims track (r.38.6(3)). However, the White Book states (annotation 38.6.1): "Note that the normal rule as to costs does not apply if a claimant in a case allocated to the small claims track serves a notice of discontinuance although it might be contended that costs should be awarded if a party has behaved unreasonably (r.27.14(2)(dg))." 

 

Conclusion - claim should be dismissed in whole or in part

29.   I observes that this conduct by parking firms operating under their previous Codes of Practice (described by several District Judges as 'self-serving') has caused consumer harm on a grand scale in recent years.  I believes that knowingly inflated claims such as this should not be allowed to continue, and invites the court to dismiss the false 'costs/damages' element at least, and to consider whether the appropriate sanction may be to resume the policy of striking out enhanced parking claims altogether, where 'costs/damages' of a fixed £60/£70 per PCN have been added.  Thanks to the DLUHC's response in banning additional costs, there is ample evidence to support the view - long held by many District Judges - that these are knowingly exaggerated claims.  For HMCS to only deal with the relatively few defended cases that reach hearings and to allow such claims to continue to flood the courts unabated, is to fail hundreds of thousands of other consumers every year, who suffer hugely inflated CCJs or pay more than they should at debt demand or Letter of Claim stage.

30.   The claim is entirely without merit and the Claimant is urged to discontinue this claim immediately to avoid incurring costs and wasting the court's time and that of the Defendant. 

 

Statement of Truth

I believe that the facts stated in this witness statement are true.  I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth.

Tiredofparkingfine

HI,
I've had to split it between 2 messages as it wouldn't fit in one.
How does it look now?
All advice welcome.
Thanks

KeithP

That looks like a Witness Statement but your Statement of Truth mentions Defence rather than Witness Statement.

Tiredofparkingfine

Thanks for spotting that, i'll ammend that now.

Tiredofparkingfine

In the evidence i just add the photos that I have of the parking? or anything more? regarding the template I've copied.

Coupon-mad

You've again missed out 'children' here, so are you showing us a wrong version?  This was put right before:

whilst my ran to the shop to pick up a few groceries.

And you've called it a 'defence' in the statement of truth.  It's not a defence.

Near the start, you should be putting the Claimant to strict proof of their alleged timestamps which you do not accept, and do not show the vehicle actually parked for over ten minutes, which it was not.

Change 'The Defendant' in my words, to 'I' throughout, as this is a WS.  And remove number 11 because it's not relevant to talk about the POC in a WS.

You only appear to have one Exhibit that you've called '(evidence 1)'. Better practice is to call your exhibits your initials then a number, to distinguish your attachments from the Claimant's attachments and evidence.

Only one exhibit is unusual.  Is there nothing else to show the Judge?  What about Google Streetview images from that year, showing how rubbish the signage was?  You can change the date on GSV and move around from all angles to get good evidence.

You know how to head up the WS, as shown in the threads by @Nosy and @jrhys?  Just checking!

Tiredofparkingfine

I have a few questions,

Would I be asked about any letters which I ignored (as I was adviced by the parking fines company that I was scammed by) at the hearing?

Alot of this isn't mentioned in my defence,which was posted in the defence box on the mcol website before I came across this forum. Is that okay?

Tiredofparkingfine

@Coupon-mad thank you for the advice, its been changed.

I have a few pictures which I can add, should I add them all? Besides the pictures is there anything more which could be added?

Is there anyway the whole document can be uploaded to this forum?

Tiredofparkingfine

I also want to mention I am not the registered keeper of the car.