New Nationwide Switch - both new and existing?

Ed-1

Scrounger said:

moneyfoolish said:

Scrounger said:

moneyfoolish said:

noh said:

moneyfoolish said:

noh said:

moneyfoolish said:

I was going to switch from a Club Lloyds account into an already existing Nationwide account but when the question about Debit Cards came up I didn't know what to answer because I might have been sent a debit card from Lloyds but, if so, have cut it up as I knew I would never use it! Can I answer that I don't have one because if I ever did I have no idea of the debit card number?

If you have the Lloyds app you can view and manage your debit cards.
If you do have a debit card associated with the account all its details can be displayed. If you do not have a card nothing will be shown.
That's how I found out that I didn't have a debit card on the joint account I switched but did have on the sole account.

Unfortunately, I don't have the app. I just use my laptop for online banking and can only see an option for managing Direct Debits on there but nothing for Debit Cards!

Yes you are right that option only available via the app. If you have a suitable device it is easy enough to download and register to use the app.
Otherwise if you state you have no debit card, but there is one on the account, it may delay the switch.

Unfortunately I only have a very old mobile with no internet connection.

Believe it or not, I actually got an email from Lloyds (the account I wanted to switch to Nationwide) on August 16th telling me that I hadn't used my debit card for a year and that they wouldn't replace it when it expires on 31 October 2021 unless I contacted them. I immediately cut up the old one as I didn't want a new one. A couple of days later I found out about the Nationwide offer!!!

I've just been on the Halifax app and website (I believe it it the same as Lloyds except in blue not green).  As noh says, you can see the card details in the app (but not on the website).  However on the website if you go to help, replacement cards, it should list all the cards (and you can order a replacement if you want to).  If the card is not showing then there (probably) is no debit card associated with the account any more.

Scrounger

Unfortunately it only shows the last 4 digits of your card number!

Otherwise you'll have to order a replacement card and wait for it to arrive before arranging the switch. 

Scrounger

You can cancel the card without requesting another and then say you don't have one on the switch.

fenwick458

I tried to apply for a Flexdirect this morning. after filling all the forms out, got an error message right at the end! have yet to try again I was going to wait till Monday and see if I get any messages, it might have gone through..?

moneyfoolish

Scrounger said:

moneyfoolish said:

Scrounger said:

moneyfoolish said:

noh said:

moneyfoolish said:

noh said:

moneyfoolish said:

I was going to switch from a Club Lloyds account into an already existing Nationwide account but when the question about Debit Cards came up I didn't know what to answer because I might have been sent a debit card from Lloyds but, if so, have cut it up as I knew I would never use it! Can I answer that I don't have one because if I ever did I have no idea of the debit card number?

If you have the Lloyds app you can view and manage your debit cards.
If you do have a debit card associated with the account all its details can be displayed. If you do not have a card nothing will be shown.
That's how I found out that I didn't have a debit card on the joint account I switched but did have on the sole account.

Unfortunately, I don't have the app. I just use my laptop for online banking and can only see an option for managing Direct Debits on there but nothing for Debit Cards!

Yes you are right that option only available via the app. If you have a suitable device it is easy enough to download and register to use the app.
Otherwise if you state you have no debit card, but there is one on the account, it may delay the switch.

Unfortunately I only have a very old mobile with no internet connection.

Believe it or not, I actually got an email from Lloyds (the account I wanted to switch to Nationwide) on August 16th telling me that I hadn't used my debit card for a year and that they wouldn't replace it when it expires on 31 October 2021 unless I contacted them. I immediately cut up the old one as I didn't want a new one. A couple of days later I found out about the Nationwide offer!!!

I've just been on the Halifax app and website (I believe it it the same as Lloyds except in blue not green).  As noh says, you can see the card details in the app (but not on the website).  However on the website if you go to help, replacement cards, it should list all the cards (and you can order a replacement if you want to).  If the card is not showing then there (probably) is no debit card associated with the account any more.

Scrounger

Unfortunately it only shows the last 4 digits of your card number!

Ah, so you now know that there IS a debit card on that account.

Time to be upgrading your mobile perhaps?

Otherwise you'll have to order a replacement card and wait for it to arrive before arranging the switch. 

Scrounger

Yes. Given up with that one but have switched another account instead where I know I don't have a debit card.

dggar

moneyfoolish said:

Scrounger said:

moneyfoolish said:

noh said:

moneyfoolish said:

noh said:

moneyfoolish said:

I was going to switch from a Club Lloyds account into an already existing Nationwide account but when the question about Debit Cards came up I didn't know what to answer because I might have been sent a debit card from Lloyds but, if so, have cut it up as I knew I would never use it! Can I answer that I don't have one because if I ever did I have no idea of the debit card number?

If you have the Lloyds app you can view and manage your debit cards.
If you do have a debit card associated with the account all its details can be displayed. If you do not have a card nothing will be shown.
That's how I found out that I didn't have a debit card on the joint account I switched but did have on the sole account.

Unfortunately, I don't have the app. I just use my laptop for online banking and can only see an option for managing Direct Debits on there but nothing for Debit Cards!

Yes you are right that option only available via the app. If you have a suitable device it is easy enough to download and register to use the app.
Otherwise if you state you have no debit card, but there is one on the account, it may delay the switch.

Unfortunately I only have a very old mobile with no internet connection.

Believe it or not, I actually got an email from Lloyds (the account I wanted to switch to Nationwide) on August 16th telling me that I hadn't used my debit card for a year and that they wouldn't replace it when it expires on 31 October 2021 unless I contacted them. I immediately cut up the old one as I didn't want a new one. A couple of days later I found out about the Nationwide offer!!!

I've just been on the Halifax app and website (I believe it it the same as Lloyds except in blue not green).  As noh says, you can see the card details in the app (but not on the website).  However on the website if you go to help, replacement cards, it should list all the cards (and you can order a replacement if you want to).  If the card is not showing then there (probably) is no debit card associated with the account any more.

Scrounger

Unfortunately it only shows the last 4 digits of your card number!

Couldn't you just report the card as lost to Lloyds and ask them to replace it?

soulsaver

dggar said:

moneyfoolish said:

Scrounger said:

moneyfoolish said:

noh said:

moneyfoolish said:

noh said:

moneyfoolish said:

I was going to switch from a Club Lloyds account into an already existing Nationwide account but when the question about Debit Cards came up I didn't know what to answer because I might have been sent a debit card from Lloyds but, if so, have cut it up as I knew I would never use it! Can I answer that I don't have one because if I ever did I have no idea of the debit card number?

If you have the Lloyds app you can view and manage your debit cards.
If you do have a debit card associated with the account all its details can be displayed. If you do not have a card nothing will be shown.
That's how I found out that I didn't have a debit card on the joint account I switched but did have on the sole account.

Unfortunately, I don't have the app. I just use my laptop for online banking and can only see an option for managing Direct Debits on there but nothing for Debit Cards!

Yes you are right that option only available via the app. If you have a suitable device it is easy enough to download and register to use the app.
Otherwise if you state you have no debit card, but there is one on the account, it may delay the switch.

Unfortunately I only have a very old mobile with no internet connection.

Believe it or not, I actually got an email from Lloyds (the account I wanted to switch to Nationwide) on August 16th telling me that I hadn't used my debit card for a year and that they wouldn't replace it when it expires on 31 October 2021 unless I contacted them. I immediately cut up the old one as I didn't want a new one. A couple of days later I found out about the Nationwide offer!!!

I've just been on the Halifax app and website (I believe it it the same as Lloyds except in blue not green).  As noh says, you can see the card details in the app (but not on the website).  However on the website if you go to help, replacement cards, it should list all the cards (and you can order a replacement if you want to).  If the card is not showing then there (probably) is no debit card associated with the account any more.

Scrounger

Unfortunately it only shows the last 4 digits of your card number!

Couldn't you just report the card as lost to Lloyds and ask them to replace it?

Or lost and don't replace it, would be quicker as you then say you've not got one. If you're certain the balance is zero, saying you haven't got one IME isn't going to jeopardise your switch. 
ETA typo

24Tweezers

fenwick458 said:

I tried to apply for a Flexdirect this morning. after filling all the forms out, got an error message right at the end! have yet to try again I was going to wait till Monday and see if I get any messages, it might have gone through..?

I had the same.  So did my OH.  I rang Nationwide the following morning, but was  told there was no problem and the account had been opened.  I logged on to Nationwide and sure enough the new account was there.  Just had my PIN in the mail today, and have set my switch date to mid-September. 

FlubbleHup

My son (19) tried to do the switch today from his "teen" Flex One account but it wouldn't go through. The error came up as something to do with the sort code because it began with 00 or 07. Has anyone else had this problem? Any solutions?

eskbanker

FlubbleHup said:

My son (19) tried to do the switch today from his "teen" Flex One account but it wouldn't go through. The error came up as something to do with the sort code because it began with 00 or 07. Has anyone else had this problem? Any solutions?

The offer requires the use of the Current Account Switching Service, which can only be used to switch from one institution to another, not within the same one:

5. You’ll qualify for this offer if:
• You use our Internet Bank to switch a current account held with another provider to a FlexAccount, FlexPlus or FlexDirect current account you have with us; or
• You open a FlexAccount, FlexPlus or FlexDirect current account with us through our website, Internet Bank or Banking app and switch a current account held with another provider to that account. 

soulsaver

FlubbleHup said:

My son (19) tried to do the switch today from his "teen" Flex One account but it wouldn't go through. The error came up as something to do with the sort code because it began with 00 or 07. Has anyone else had this problem? Any solutions?

Is a Flex one a Nationwide account?

FlubbleHup

eskbanker said:

FlubbleHup said:

My son (19) tried to do the switch today from his "teen" Flex One account but it wouldn't go through. The error came up as something to do with the sort code because it began with 00 or 07. Has anyone else had this problem? Any solutions?

The offer requires the use of the Current Account Switching Service, which can only be used to switch from one institution to another, not within the same one:

5. You’ll qualify for this offer if:
• You use our Internet Bank to switch a current account held with another provider to a FlexAccount, FlexPlus or FlexDirect current account you have with us; or
• You open a FlexAccount, FlexPlus or FlexDirect current account with us through our website, Internet Bank or Banking app and switch a current account held with another provider to that account. 

Got it. Ive just done the eligibility checker as we just did it through online banking before, states Flex One isn't accepted.

Looks like just me with a chance