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Jet2 Cancellation

iamben89
Posts: 1 Newbie
Hi All,
I have a holiday booked with Jet2 for 02nd October 2021 to Cyprus, however, due to the lack of uncertainty with COVID-19 restrictions, we have decided that we no longer wish to travel and want to cancel our holiday.
Currently at this time we have only paid the deposit for our holiday as we deferred the remaining balance until later this month (something Jet2 are now letting their customers do).
Unfortunately, I have only just noticed that we are just outside of the 70 day cut-off period in which you can cancel the holiday where we would only lose the deposit and the policy states we would now only get 70% of the full amount back.
My question is; because we have not paid the remaining balance, would this policy still count? I am wondering if we didn't pay/cancelled our card, can they still take the money? I just wanted to know what my options are.
Thanks in advance.
I have a holiday booked with Jet2 for 02nd October 2021 to Cyprus, however, due to the lack of uncertainty with COVID-19 restrictions, we have decided that we no longer wish to travel and want to cancel our holiday.
Currently at this time we have only paid the deposit for our holiday as we deferred the remaining balance until later this month (something Jet2 are now letting their customers do).
Unfortunately, I have only just noticed that we are just outside of the 70 day cut-off period in which you can cancel the holiday where we would only lose the deposit and the policy states we would now only get 70% of the full amount back.
My question is; because we have not paid the remaining balance, would this policy still count? I am wondering if we didn't pay/cancelled our card, can they still take the money? I just wanted to know what my options are.
Thanks in advance.
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Comments
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I am sure that there was a recent thread on exactly the same situation. You might wish to have a quick scroll though this board and the Travel Coronavirus Disruption board to see if you can find it.1
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Hi, we move threads if we think they’ll get more help elsewhere (please read the forum rule) so this post/thread has been moved to another board. If you have any questions about this policy please email forumteam@moneysavingexpert.com.
I’m a Forum Ambassador and I support the Forum Team on the Quick Grabbit, Freebies, Overseas Holidays & Travel Planning and the UK Holidays, Days Out & Entertainments boards.
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All views are my own and not the official line of MoneySavingExpert.0 -
iamben89 said:due to the lack of uncertainty with COVID-19 restrictions, we have decided that we no longer wish to travel and want to cancel our holiday
On a less flippant note....iamben89 said:Unfortunately, I have only just noticed that we are just outside of the 70 day cut-off period in which you can cancel the holiday where we would only lose the deposit and the policy states we would now only get 70% of the full amount back.
My question is; because we have not paid the remaining balance, would this policy still count? I am wondering if we didn't pay/cancelled our card, can they still take the money? I just wanted to know what my options are.
Edit: thread linked below suggests that terms of deposit extension offer may effectively adjust the standard Ts & Cs so situation may not be as cut and dried as usual....0 -
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The other thread above shows there may be some leniency - but you are at their mercy.
If they decide you should pay and you don't, the payment methods you have on file are irrelevant - they could just take you to court for the outstanding amount.0
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