Gas Bills

hypokratis

Molerat
No I did not have any conversation like that. Since I never got asked for an actual annual figure  ( which I do have thanks to keeping my own records) I will send one to them although we are up and running and it may be too late to make any difference. All I can practically do is calculate what my payments buy me and monitor the consumption. 

hypokratis

Dolor
It is very early days with my new supplier and I have no paperwork at all as yet nor any formula information on line.Only a written email comment that states the 0.0283 figure 
 I do have this information from my previous supplier. 

I intend to get things confirmed in writing other than on line and request my first paper bill next month 
Thanks for that 

Robin9

@hypokratis Have you had your final bill from Edf yet ?  

hypokratis

Robin
Thats odd 
With my past supplier  I usually got an estimated consumption about every 6 months or more which either increased my payments or held them at the current amount. 
Following that  I would chase them for a refund when one was due. Previously they had given  me the option of letting the refund reduce my payments but I never saw a reduction and began asking for the surplus to be returned to my account.  

hypokratis

Yes.Got a final bill from the closing consumption readings I sent to both suppliers 
I am in discussion with EDF’s  Customer Focus team to hold off payment until I have attempted to check the data.  I am in debt according to them 

Gerry1

hypokratis said:

Which magazine only spoke of 2.83 
Gov.Uk said 0.0283 for meters reading in cu.ft

They're both right.

• Which? are expecting you to ignore all the red bits on the meter, which is the standard advice all domestic suppliers give.  If you've really used 100 cubic feet then the small 'shorthand' figure of only 1 means that the supplier will have to multiply this 'concentrated' amount (think lemon squash) by 100 before doing the 0.0283 metric conversion to find out how many cubic metres you've used.

• The Gov.uk site shows the same calculation.  However, as I outlined several posts ago, it also illustrates that if you choose to include all the red bits then a reading of 1 means you've used 1 'real' cubic foot so there's no need to convert it back to 'real' cubic feet before doing the 0.0283 metric conversion to find out how many cubic metres you've used.

Alternatively, it's like an auctioneer taking bids in thousands of pounds.  Instead of every bidder slowing things down by saying 'Ten Thousand Pounds' or whatever, it's much easier and quicker to say 'Ten Grand'.  But everyone accepts that with this system you'd have to multiply the winning number by 1,000 to get the figure that goes on the cheque, you couldn't expect to get away by writing just 10 in the box.

Or you can visualise it another way.  A cubic yard of gas would be 3 x 3 x 3 feet which is 27 cubic feet.  A metre is a bit bigger than 3 feet, hence just over 35 cubic feet is equivalent to a cubic metre.  If you've used 100 'real' cubic feet that's equivalent to almost three (2.83) boxfuls each of 35.2 cubic feet.

But above all, if you can't understand it, just accept it and stop worrying unnecessarily.  The only thing that could go wrong is if they think you already have a metric meter, and then you'd be undercharged and might have a shock when they discovered their mistake.  As long as the bills mention feet, then your accurate meter, excluding the red bits, will always give an accurate bill.

Reed_Richards

I can see how one might initially be confused by the fact that old gas meters read in cubic feet but you are not asked to report the two least significant digits.  But the OP has been given explanation after explanation after explanation of this and still doesn't seem to grasp the concept.  Nor the difference between a bill and a direct debit.  Is this just a sophisticated form of trolling, feigning an inability to understand? 

Robin9

hypokratis said:

Yes.Got a final bill from the closing consumption readings I sent to both suppliers 
I am in discussion with EDF’s  Customer Focus team to hold off payment until I have attempted to check the data.  I am in debt according to them 

Could you copy the Edf bill please (all of it) - blank out the personal info , account number.

When switching suppliers you should deal only with the new supplier - they do everything. 

hypokratis

Reed_Richards
No ,it’s not any form of trolling
Unlike you I have better things to spend my time on at 11o’clock at night 

hypokratis

Robin9
Thanks  for the help you have offered 
I will find the solution by reading the data I now have. Just pleased I kept my own records to help verify theirs Enjoy your day