IMPORTANT: Please make sure your posts do not contain any personally identifiable information (both your own and that of others). When uploading images, please take care that you have redacted all personal information including number plates, reference numbers and QR codes (which may reveal vehicle information when scanned).
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

DCB Legal LoC

1568101113

Comments

  • 34LH89
    34LH89 Posts: 87 Forumite
    Sixth Anniversary 10 Posts Name Dropper
    Thank you @Le_Kirk @Coupon-mad @KeithP @Jenni_D @Fruitcake

    I have submitted with all changes as described above - I will let you know when the next letter arrives.
  • 34LH89
    34LH89 Posts: 87 Forumite
    Sixth Anniversary 10 Posts Name Dropper
    Quick question - how do I know they have received my email with my defence on?

    I haven't had anything back by either email or post, and I'm not sure what I should be looking out for.
  • Redx
    Redx Posts: 38,084 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    edited 13 December 2021 at 10:27AM
    34LH89 said:
    Quick question - how do I know they have received my email with my defence on?

    I haven't had anything back by either email or post, and I'm not sure what I should be looking out for.
    You should have received an auto email receipt back from the CCBC in your inbox folder or your spam folder

    Check your MCOL claim history asap , see if it's been logged , if not , forward it again to the ccbcaq email address and check for an auto email receipt in your inbox folder or spam folder

  • 34LH89
    34LH89 Posts: 87 Forumite
    Sixth Anniversary 10 Posts Name Dropper
    AOS is logged with MCOL but defence isn't, however I have had the automated email so I assume that's as good as a receipt of defence as that's broadly what it says (that it's an automated confirmation of receipt of email)?
  • Le_Kirk
    Le_Kirk Posts: 24,706 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    34LH89 said:
    AOS is logged with MCOL but defence isn't, however I have had the automated email so I assume that's as good as a receipt of defence as that's broadly what it says (that it's an automated confirmation of receipt of email)?
    Yes, keep checking your MCOL account every day or so until it shows as defence submitted and received.
  • Jenni_D
    Jenni_D Posts: 5,435 Forumite
    1,000 Posts Fourth Anniversary Name Dropper Photogenic
    edited 13 December 2021 at 12:58PM
    Le_Kirk said:
    34LH89 said:
    AOS is logged with MCOL but defence isn't, however I have had the automated email so I assume that's as good as a receipt of defence as that's broadly what it says (that it's an automated confirmation of receipt of email)?
    Yes, keep checking your MCOL account every day or so until it shows as defence submitted and received.
    Are you close to (or past) your filing date for your defence? It may be worth sending it again (forward the previous email) with a covering note that you previously filed your defence on X date but your MCOL filing history has not yet been updated, so here it is again in case the previous email went astray?
    Jenni x
  • 34LH89
    34LH89 Posts: 87 Forumite
    Sixth Anniversary 10 Posts Name Dropper
    Jenni_D said:
    Le_Kirk said:
    34LH89 said:
    AOS is logged with MCOL but defence isn't, however I have had the automated email so I assume that's as good as a receipt of defence as that's broadly what it says (that it's an automated confirmation of receipt of email)?
    Yes, keep checking your MCOL account every day or so until it shows as defence submitted and received.
    Are you close to (or past) your filing date for your defence? It may be worth sending it again (forward the previous email) with a covering note that you previously filed your defence on X date but your MCOL filing history has not yet been updated, so here it is again in case the previous email went astray?
    we have until the 29th December, so plenty of time it would seem - I'll keep checking this week and if nothing shows, I'll take your advice Jenni and re-send.

    Thanks
  • 34LH89
    34LH89 Posts: 87 Forumite
    Sixth Anniversary 10 Posts Name Dropper
    Quick update - letter received confirming receipt of my defence. I now await them taking it forwards I think, right?
  • KeithP
    KeithP Posts: 41,296 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    34LH89 said:
    I now await them taking it forwards I think, right?
    Now go back to that list you were following when you filed your Defence.

    Items 7, 8, 9, 10, 11 and 12 on that list are worthy of your further attention.
  • Jenni_D
    Jenni_D Posts: 5,435 Forumite
    1,000 Posts Fourth Anniversary Name Dropper Photogenic
    34LH89 said:
    Quick update - letter received confirming receipt of my defence. I now await them taking it forwards I think, right?
    And your MCOL filing history now also shows the defence having been filed?
    Jenni x
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.3K Banking & Borrowing
  • 253.2K Reduce Debt & Boost Income
  • 453.7K Spending & Discounts
  • 244.3K Work, Benefits & Business
  • 599.4K Mortgages, Homes & Bills
  • 177.1K Life & Family
  • 257.7K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.