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Worcester Bosch 28i boiler banging noise

Hi everyone,
Moved into the house in December 2020 and ever since then there has been a banging noise from the boiler. It's so loud, especially at night it scares the dog! To us humans, it's just very frustrating!

Had British Gas out twice, they have checked the boiler and can find nothing wrong with it, so just wondering if anyone else has had a similar issue? No idea what causes it, at a guess, it's when the boiler is cold, has to do something and then makes the noise when shutting down.

I've managed to record a 25 second video of it. At the start, i'm running the hot water. You hear the boiler spring into life and do it's thing. At 20 seconds, the boiler starts to shut down and that's when the 4 clunking noises start. It's one of those noises that seems to seem louder round the rest of the house.
Any help or ideas appreciated!

British Gas the last time they came out said to keep a log, to see if there is a pattern, but struggling so far as it seems a bit random. The boiler is a Worcester Bosch 28i Junior.


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Comments

  • NSG666
    NSG666 Posts: 981 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    Is the boiler pressure ok? 1 bar or in the green zone (when cold) depending on gauge type. Does it do it when the heating is on or just when you are running hot water?
    Sorry I can't think of anything profound, clever or witty to write here.
  • This content has been removed.
  • NSG666
    NSG666 Posts: 981 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    edited 30 June 2021 at 6:10PM
    Ok does the boiler have a ECO button and if so is it glowing green? How old is the boiler?
    Sorry I can't think of anything profound, clever or witty to write here.
  • This content has been removed.
  • Try emailing WB and include a link to your vid. Tell them you've had BG out twice and they're stumped as to the cause - ie it ain't anything 'obvious'.
  • I don’t rate Worcester Bosch boilers that highly. I have one in a new build and it has had its issues. That said, I have found Worcester Bosch’s engineers to be excellent. They have the build parameters for their various boiler models on computer and they can run boiler compliance checks. So far, I have had the fan; heat exchanger and syphon changed on a boiler which is less than 3 years old.
  • NSG666
    NSG666 Posts: 981 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    The ECO button controls hot water pre-heat. At the moment the boiler will fire up every now and again to keep the water hot ready for when you turn a hot tap on. If you press the button to make the green light come on it will switch it off so the noise shouldn't occur unless heating on or hot water run. Not a cure but should eliminate some of the random banging.

    How old is the boiler? Tap the gauge to make sure it's not stuck.

    When you run the hot tap and it starts banging does the water run cold(er) or stay constant?
    Sorry I can't think of anything profound, clever or witty to write here.
  • NSG666
    NSG666 Posts: 981 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    Is the boiler upstairs or downstairs, if you have a towel radiator can you bleed it of air and/or the rest of the upstairs rads.

    Sorry I can't think of anything profound, clever or witty to write here.
  • Unknown
    edited 30 June 2021 at 6:31PM
    This content has been removed.
  • neilmcl
    neilmcl Posts: 19,460 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 30 June 2021 at 6:31PM
    Sounds mechanical to me, possibly a valve sticking when opening/closing. Could it be a dodgy diverter valve on it's way out? You'd need to open up the service flap to have a closer look where the noise is coming from.
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