Cotswold Lakes Trust (Charity) Car Park PPC Minster Baywatch now with LBC from Gladstones

DontWorryBeHappy27

I have made the decision to complain to the Information Commission Office as the Private Parking Company wants 2 pieces of ID from a list as follows.

Birth Certificate

Passport

Driving

Bank statement

Utilities bill (not older than 3 months)

Council tax bill (not older than 12 months)

Umkomaas

DontWorryBeHappy27 said:

I have made the decision to complain to the Information Commission Office as the Private Parking Company wants 2 pieces of ID from a list as follows.

Birth Certificate

Passport

Driving

Bank statement

Utilities bill (not older than 3 months)

Council tax bill (not older than 12 months)

The last two are ok. 

KeithP

I am fascinated to know how a Birth Certificate can prove identity.

Umkomaas

KeithP said:

I am fascinated to know how a Birth Certificate can prove identity.

Especially for a married woman!

DontWorryBeHappy27

I called the Information Commissioner Office over the failure to process my Subject Access Request due to them not recognising my V5C as identity and asking for excessive ID, in view of the "existing relationship" i.e the PCN the communication they have already sent re the PCN to the email address from which I requested the SAR.  3 months wait with ICO for an outcome I understand from a phone call I made to the them earlier today. I think they try and seek resolution from the SAR requester and the company involved, in this case Minster Baywatch. I sent the online complaint today.

ICO suggested contacting their association, so I raised a complaint with the BPA. Not expecting much from that, but who knows?

D_P_Dance

The more you complain the more money it costs the scammer.

Coupon-mad

Also, this is important to stop this happening again and stupid 3 figure sums being applied:

Can you confirm you have done the Government Consultation - see link below?  
Please comment on the government consultation concerning parking charges and complain to your MP about the proposal to allow fake add on debt recovery costs.

Government Consultation re private parking charge levels, August 2021: PLEASE BOOKMARK THIS THREAD — MoneySavingExpert Forum

We are calling for everyone to do a full and robust response by email to the MHCLG, attaching evidence of what happened to you and what you think is wrong about £100 charges and fake debt recovery ‘fees’ that no PPC actually incurs or pays. 

We also need people to contact their MP to ask questions about why the MHCLG appear to have performed a U-turn on their March promise to cap parking charges, and why instead they propose to fund the race to court at £70 a time from victims

https://forums.moneysavingexpert.com/discussion/comment/78517562/#Comment_78517562

To anyone reading this: PLEASE DO THIS IF YOU WANT CONSUMER VOICES TO OUTWEIGH THE PARKING INDUSTRY’S GREED. WHICH SEES THEM TRY TO CLAIM MORE THAN THE LAW ALLOWS, FROM A REGISTERED KEEPER,

I just looked at the POFA Explanatory Notes (part of the legislation):

https://www.legislation.gov.uk/ukpga/2012/9/notes/division/5/1/3/3

221.Paragraph 4 provides that the creditor has a right to recover unpaid parking charges from the keeper of the relevant vehicle if the conditions set out in paragraphs 5, 6, 11 and 12 are satisfied. The creditor is not obliged to pursue unpaid parking charges through this scheme and may seek to do so through other means but they may not use the scheme provided for here to secure double recovery of unpaid parking charges (paragraph 4(6)), nor will they have the right to pursue the keeper, as opposed to the driver, of the vehicle where they have sufficient details of the driver’s identity. The right to reclaim unpaid parking charges from the vehicle keeper does not apply in cases where the vehicle has been stolen before it was parked, (paragraphs 4(2) to (3)), or in certain circumstances where the vehicle in question was a hire vehicle (paragraph 4(7)). The creditor may not make a claim against the keeper of a vehicle for more than the amount of the unpaid parking related charges as they stood when the notice to the driver was issued (paragraph 4(5)).

DontWorryBeHappy27

I received a response from the British Parking Association (BPA) about Minster Baywatch not following the Information Commission Office about Id's and Subject Access Requests. The essentially said until it can be shown that they have failed respond keep to ICO guidelines about ID then they are not interested. They did however say about the ICO investigation and any outcome that they would be interested in hearing about that.

Next step to tell Minster Baywatch not to share my information with Gladstone s until the outcome of the ICO complaint.Will they insist on ID for that?!

Coupon-mad

No idea!

Also, please tell us you have done the Government Consultation? closes this week to public comments.  Read the thread on page one about it.

DontWorryBeHappy27

I have completed the Consultation highlighting added costs of the pofa limit on costs and the risk of other laws in conflict with adding these so called costs of debt collection. I suggested that when the deterrent idea is used in the consultation it cannot be a deterrent when the keeper is held liable as in my case. The DVLA and ANPR system generated all of my PCNs that I have had directly or indirectly and therefore creating this problem.

I highlighted if a PPC business model is reliant on PCNs rather than shared parking revenues with the owner of the land if applicable or fee from the owner for running the car park, then there should be a means of limiting their ability to levy PCNs.