NatWest Online Banking WARNING

Rosa_Damascena

GeordieGeorge said:

Rosa_Damascena said:

MovingForwards said:

Can't say I've experienced any problems, set up new payees, transfer money to various accounts and people. They (UK handler) even call every few months to see if there's anything else they can do for me.

I had a call from NatWest the other day, asking what my financial goals are. My main ambition was to access the money I'd so stupidly entrusted to them, it really is that basic.

In future it’s worth keeping a notebook with passwords etc so this doesn’t happen again.

Obviously you’ll need to use an obvious (to you) code rather than explicitly writing it all down, but it’s worth doing.

Its not a question of passwords, its an issue of service infrastructure that repeatedly failed for me yesterday.

Today is another day, and I retrieved my funds yesterday evening and have left the inadequacies and stress of NatWest behind me. This is one bank I shan't be troubling any time soon. l stand by my view that NatWest has been dysfunctional.

k3lvc

Rosa_Damascena said:

GeordieGeorge said:

Rosa_Damascena said:

MovingForwards said:

Can't say I've experienced any problems, set up new payees, transfer money to various accounts and people. They (UK handler) even call every few months to see if there's anything else they can do for me.

I had a call from NatWest the other day, asking what my financial goals are. My main ambition was to access the money I'd so stupidly entrusted to them, it really is that basic.

In future it’s worth keeping a notebook with passwords etc so this doesn’t happen again.

Obviously you’ll need to use an obvious (to you) code rather than explicitly writing it all down, but it’s worth doing.

Its not a question of passwords, its an issue of service infrastructure that repeatedly failed for me yesterday.

Today is another day, and I retrieved my funds yesterday evening and have left the inadequacies and stress of NatWest behind me. This is one bank I shan't be troubling any time soon. l stand by my view that NatWest has been dysfunctional.

Seems Natwest and it's shareholders are revelling in your departure  

Rosa_Damascena

Hilarious but these fluctuations are within normal limits as I'm sure you're aware.

Multiply my experience across a number of customers and they will leave in droves. I can only hope I'm the exception.

Zanderman

Rosa_Damascena said:

Hilarious but these fluctuations are within normal limits as I'm sure you're aware.

Multiply my experience across a number of customers and they will leave in droves. I can only hope I'm the exception.

Well, so far in this thread you are the exception, so perhaps your hope has come true already!.

[Deleted User]

Every bank at some stage will have downtime intended or not. The only issue I have ever had with RBS is when I had an issue with my phone and was unable to authorise payments as I needed to ok them in the app. It was a mission to have the app disabled. 

skev69

I’m having issues with NatWest and available balance. Basically looks like pending amounts not been accounted for in available balance. Anyone else having similar issues as I’m now over my agreed overdraft because of this 

k3lvc

skev69 said:

I’m having issues with NatWest and available balance. Basically looks like pending amounts not been accounted for in available balance. Anyone else having similar issues as I’m now over my agreed overdraft because of this 

Pending deposits or payments ? If you're operating that close to your OD limit I'd have expected you to be watching/controlling your spend rather then relying on the 'balance available' number 

colsten

skev69 said:

I’m having issues with NatWest and available balance. Basically looks like pending amounts not been accounted for in available balance. Anyone else having similar issues as I’m now over my agreed overdraft because of this 

Banks can only show pending payments once the retailer has reported them. For a variety of reasons, this may not be instant. 

skev69

colsten said:

skev69 said:

I’m having issues with NatWest and available balance. Basically looks like pending amounts not been accounted for in available balance. Anyone else having similar issues as I’m now over my agreed overdraft because of this 

Banks can only show pending payments once the retailer has reported them. For a variety of reasons, this may not be instant. 

But you would of thought that any amounts spent would be automatically deducted surely

skev69

k3lvc said:

skev69 said:

I’m having issues with NatWest and available balance. Basically looks like pending amounts not been accounted for in available balance. Anyone else having similar issues as I’m now over my agreed overdraft because of this 

Pending deposits or payments ? If you're operating that close to your OD limit I'd have expected you to be watching/controlling your spend rather then relying on the 'balance available' number 

That’s why I log in to check my available amount ? But what’s the point if not accurate?