Octopus Tracker

eliza2811

Not heard back about my Gas Tracker email yet either... I just found it impossible to find time to ring them though and don't do Twitter 

macman

If you sent a request for v1 before 4pm on Sunday then you should be OK.
For some reason they seem to respond to Twitter much more quickly.

eliza2811

macman said:

If you sent a request for v1 before 4pm on Sunday then you should be OK.
For some reason they seem to respond to Twitter much more quickly.

I sent an email enquiry at 1am on 29th Aug.   I didn't accept any terms and conditions for the Gas Tracker yet 🤞🏼 

MWT

macman said:

If you sent a request for v1 before 4pm on Sunday then you should be OK.
For some reason they seem to respond to Twitter much more quickly.

I assume you mean 'Octopus Tracker July 2022 v1' as the new one is also v1, just now it is 'August 2022 v1'.

The cut-off is Monday though, not Sunday, it just felt like Sunday as it was a Bank Holiday

macman

eliza2811 said:

macman said:

If you sent a request for v1 before 4pm on Sunday then you should be OK.
For some reason they seem to respond to Twitter much more quickly.

I sent an email enquiry at 1am on 29th Aug.   I didn't accept any terms and conditions for the Gas Tracker yet 🤞🏼 

Since they specifically say 'enquiries', not 'acceptance', the previous cap should be offered to you.

niktheguru

Also worth remembering guys that you don't have to switch immediately, you can set it for a date in the near future. I set mine for the middle of the month so I can save a bit more on my current variable rate, then will move onto tracker at the agreed rate on switch day. Just accept the tariff offered and ask for a specific date for the switch to occur.

gazapc

After a delay in getting back to me, Octopus has just accepted my request for the old 16p cap.

Umiamz

Still waiting to hear about switching my gas to Tracker (electricity is Go Faster) after a week. I sent reminders via email and Twitter DM a couple of days ago.

Planeteer

niktheguru said:

Also worth remembering guys that you don't have to switch immediately, you can set it for a date in the near future. I set mine for the middle of the month so I can save a bit more on my current variable rate, then will move onto tracker at the agreed rate on switch day. Just accept the tariff offered and ask for a specific date for the switch to occur.

That is curious. I specifically asked them on the phone about post-dating my switch - but they said that would only happen at the rates available then, not the ones from pre-cap declaration.

Planeteer

Does someone know how to read these tracker charts and what it means for one's tariff?

It seems to mention a "daily cost" as well as a "wholesale price". What's the difference between the two, and which am I being charged?