Octopus Tracker

masonic

bristolleedsfan said:

masonic said:

MultiFuelBurner said:

Griffindog said:

I was on a fixed term until June but still got the email. I have challenged it but don’t hold out much hope. At least in Yorkshire the increases aren’t as severe as elsewhere.

I hope you have a screenshot of that?

Yes they do. It's come up a few times. However, the previous fixed term variant did not have protection from a formula change like the current version does. T&Cs are clear that if you joined Tracker prior to 11th December they could change the formula after giving reasonable notice.

If my memory is correct Griffindog as well as others had fixed term status removed  a few weeks ago I think on basis was a mistake.

Probably so. It would then come down to whether there is evidence they were offered a fixed term, and agreed to join Tracker on that basis. If a fixed term wasn't discussed prior to joining, then it would be reasonable to correct the error when it was spotted, especially if the tariff recorded on the account does not actually exist. If not, then a conversation needed to be had. Either way, being on a fixed term started prior to 11th December does not protect from this price rise, though it could be argued that if the expiry date was part of the contract agreed, it should not be extended to Feb 2024.

northernstar007

MultiFuelBurner said:

Griffindog said:

I was on a fixed term until June but still got the email. I have challenged it but don’t hold out much hope. At least in Yorkshire the increases aren’t as severe as elsewhere.

I hope you have a screenshot of that?

i also have a fixed term, will i be getting moved, ive took a screen shot of end date

mmmmikey

northernstar007 said:

MultiFuelBurner said:

Griffindog said:

I was on a fixed term until June but still got the email. I have challenged it but don’t hold out much hope. At least in Yorkshire the increases aren’t as severe as elsewhere.

I hope you have a screenshot of that?

i also have a fixed term, will i be getting moved, ive took a screen shot of end date

....what matters is the T's and C's that were in place and you signed up to when you joined. If there was nothing in them that said you were on a fixed term, and you only subsequently formed the impression that you were because of an admin error then you don't really have cause for complaint and are likely to be moved on to a fixed term tariff like everyone else. At least that's how I understand it....

Spies

For me it looks like Agile even with the increase in standing charge will be slightly cheaper than the new formula tracker. 

MultiFuelBurner

Spies said:

For me it looks like Agile even with the increase in standing charge will be slightly cheaper than the new formula tracker. 

I have banged that drum loudly since December  😂😂😂 even without any load shifting.

Which is why I questioned Octopus auto moving rather than letting those out that want out so they don't get stung with 9 months exemption from rejoining.

Spoonie_Turtle

MultiFuelBurner said:

Spies said:

For me it looks like Agile even with the increase in standing charge will be slightly cheaper than the new formula tracker. 

I have banged that drum loudly since December  😂😂😂 even without any load shifting.

Which is why I questioned Octopus auto moving rather than letting those out that want out so they don't get stung with 9 months exemption from rejoining.

Why?  If they want out they want out, the 9 month period to rejoin shouldn't bother them if they're leaving for a cheaper tariff than the new formula.  And anyone who wants out can switch away any time they want.

MultiFuelBurner

Spoonie_Turtle said:

MultiFuelBurner said:

Spies said:

For me it looks like Agile even with the increase in standing charge will be slightly cheaper than the new formula tracker. 

I have banged that drum loudly since December  😂😂😂 even without any load shifting.

Which is why I questioned Octopus auto moving rather than letting those out that want out so they don't get stung with 9 months exemption from rejoining.

Why?  If they want out they want out, the 9 month period to rejoin shouldn't bother them if they're leaving for a cheaper tariff than the new formula.  And anyone who wants out can switch away any time they want.

OK I can see you are against that idea. I just think they should offer a renew or don't renew option that way yes those with options can try Agile or Cosy then rejoin Tracker if it's not what they like. Given Octopus are setting the deadline I thought that would be a nice thing for them to do.

northernstar007

gas jump tomorrow, still under 4p

Spoonie_Turtle

MultiFuelBurner said:

Spoonie_Turtle said:

MultiFuelBurner said:

Spies said:

For me it looks like Agile even with the increase in standing charge will be slightly cheaper than the new formula tracker. 

I have banged that drum loudly since December  😂😂😂 even without any load shifting.

Which is why I questioned Octopus auto moving rather than letting those out that want out so they don't get stung with 9 months exemption from rejoining.

Why?  If they want out they want out, the 9 month period to rejoin shouldn't bother them if they're leaving for a cheaper tariff than the new formula.  And anyone who wants out can switch away any time they want.

OK I can see you are against that idea. I just think they should offer a renew or don't renew option that way yes those with options can try Agile or Cosy then rejoin Tracker if it's not what they like. Given Octopus are setting the deadline I thought that would be a nice thing for them to do.

A nice thing to do, yes, but I don't see the reasoning for it.  The 9 month period has been in force for some time, not as if they're only bringing it in with the new formula (in which case yes I would certainly see why you felt that way and would probably agree).

---

Looking at the formulae, Eastern electricity is going up 3.1811p, a 44% increase on the set addition.  Fine, it has to be done, and we're always one of the more expensive regions for unit rate.  But the gas increase is a mere 0.1846p/kWh, further widening the gap between gas and electricity - slightly galling for an all-electric house out of necessity (there is no gas in the village). 
I'll get over it, and I do like the heat pump being much greener than fully burning gas, and Tracker is still saving money, etc. etc., I'm just in a slight grump right now after being confronted with what will be a pretty ginormous price difference between the two fuels.

MultiFuelBurner

Spoonie_Turtle said:

MultiFuelBurner said:

Spoonie_Turtle said:

MultiFuelBurner said:

Spies said:

For me it looks like Agile even with the increase in standing charge will be slightly cheaper than the new formula tracker. 

I have banged that drum loudly since December  😂😂😂 even without any load shifting.

Which is why I questioned Octopus auto moving rather than letting those out that want out so they don't get stung with 9 months exemption from rejoining.

Why?  If they want out they want out, the 9 month period to rejoin shouldn't bother them if they're leaving for a cheaper tariff than the new formula.  And anyone who wants out can switch away any time they want.

OK I can see you are against that idea. I just think they should offer a renew or don't renew option that way yes those with options can try Agile or Cosy then rejoin Tracker if it's not what they like. Given Octopus are setting the deadline I thought that would be a nice thing for them to do.

A nice thing to do, yes, but I don't see the reasoning for it.  The 9 month period has been in force for some time, not as if they're only bringing it in with the new formula (in which case yes I would certainly see why you felt that way and would probably agree).

---

Looking at the formulae, Eastern electricity is going up 3.1811p, a 44% increase on the set addition.  Fine, it has to be done, and we're always one of the more expensive regions for unit rate.  But the gas increase is a mere 0.1846p/kWh, further widening the gap between gas and electricity - slightly galling for an all-electric house out of necessity (there is no gas in the village). 
I'll get over it, and I do like the heat pump being much greener than fully burning gas, and Tracker is still saving money, etc. etc., I'm just in a slight grump right now after being confronted with what will be a pretty ginormous price difference.

Ok my reasoning is Octopus are setting up something new, fixed 12 month and you should get a choice with no penalties imo

Just my opinion and I may ask Octopus if they will allow this instead of auto renew or 9 month penalty.