Octopus Tracker

vic_sf49

My bill, and for comparison, usage for the same week from the Octopus app. 

Slowly increasing usage in the bill, but my actual usage doesn't do that.

Edited to add, I cut off the right hand column of the bill, so it fit the screen better. 

vic_sf49

I joined the Tracker tariff on 20Jan23, and they've only "smoothed / incremented" the gas bills twice. Electric bills are all accurate. 

Mar = 1 day missing. 
Sep = 2 days of missing data. 

I wonder if they'll ever change how they bill those missing days though.

They have a reading just before and after, so averaging those 2 or 3 days makes more sense, than adjusting the entire month.

But it's a beta tariff, so it is what it is, and still better than the SVR. 

Chrysalis

Qyburn said:

[Deleted User] said:

Zero use would not be a missing value, it would be an explicit zero. I don't know about missing due to a power cut - do smart meters have a battery backup? I've tended to assume they do. I've only ever experienced missing values because of a failure to retrieve, which was correctable by manually pulling the data.

If data is missing, the supplier can attempt a manual data pull. Missing data only matters for those who are billed on 30 minute usage data. I am not sure what a power cut has to do with billing? I would imagine that a ‘cut’ would generate an event in the smart meter log.

A power cut causes Tracker to average over the month instead of pricing each day's actual use. At first I though we were actually being billed for the days the power was off. I don't know what they would do for Agile.

Agile there is a defined typical usage pattern they fall back on in the case of data issues.  So e.g. they have the usage for the day (but not the 30 min splits), then split it over the day in what fits that pattern.

[Deleted User]

vic_sf49 said:

I joined the Tracker tariff on 20Jan23, and they've only "smoothed / incremented" the gas bills twice. Electric bills are all accurate. 

Mar = 1 day missing. 
Sep = 2 days of missing data. 

I wonder if they'll ever change how they bill those missing days though.

They have a reading just before and after, so averaging those 2 or 3 days makes more sense, than adjusting the entire month.

But it's a beta tariff, so it is what it is, and still better than the SVR. 

They do check accounts periodically for missing smart meter data. Earlier this year, I got a statement for 65p with a usage date 360 days earlier.

la531983

Worth noting that natural gas prices are up 33% in two days....

Pat38493

la531983 said:

Worth noting that natural gas prices are up 33% in two days....

And yet tomorrow's tracker electric price is significantly down from today.

OhhLongJohnson

"UK natural gas futures surged to 115 pence per therm, nearing their highest level in six months in the wake of the Israeli government's directive to Chevron to halt operations at the Tamar natural gas field on the northern coast of Israel due to safety concerns stemming from the escalating regional conflict. Additionally, a Baltic pipeline leak investigation raised winter infrastructure security worries, leading to its temporary closure. Maintenance work and strikes in Australia further fueled concerns about gas supply. Last week, UK natural gas futures decreased more than 10% primarily due to mild weather forecasts, which overshadowed supply-related concerns."

This website is handy for prices and they update the news of why prices change. Just nice to know why.

https://tradingeconomics.com/commodity/uk-natural-gas

la531983

Pat38493 said:

la531983 said:

Worth noting that natural gas prices are up 33% in two days....

And yet tomorrow's tracker electric price is significantly down from today.

Because its windy. And a huge bit of that increase came after todays auction.

Since that article above was written its gone up to 124. It was 94 at the start of yesterday.

pfpf

just out of interest. can one stay on tracker for one energy and go on to SVR for the other?

gt94sss2

pfpf said:

just out of interest. can one stay on tracker for one energy and go on to SVR for the other?

Yes, you can