Octopus Tracker

bristolleedsfan

Griffindog said:

I was told on 11 May that I had been renewed but no confirmation email or cap details. Today I was told I’d need to go on the waiting list. 

I disputed this and await the next response. I think I will ring tomorrow.

When is your Smart Meter appointment ?

Griffindog

bristolleedsfan said:

Griffindog said:

I was told on 11 May that I had been renewed but no confirmation email or cap details. Today I was told I’d need to go on the waiting list. 

I disputed this and await the next response. I think I will ring tomorrow.

When is your Smart Meter appointment ?

They were fitted on Tuesday.

tlcgrantham

Gas Tracker falls to 3.37pkwh tomorrow reflecting some of the lowest wholesale gas prices of the last 2 years 

flyingscotno1

I moved house, decided to keep tracker which Octopus did. Note in the latest bill, I've been shifted to November V1 - is that correct or should I have kept my older version as well? 

bristolleedsfan

flyingscotno1 said:

I moved house, decided to keep tracker which Octopus did. Note in the latest bill, I've been shifted to November V1 - is that correct or should I have kept my older version as well? 

Assuming you took Octopus moving home option whilst your existing account was still open

"Your tariff will stay the same, and so will your Direct Debit amount. Once we have a better idea of your usage at the new property we can help you decide if your monthly payment is right.

After you’ve moved, you’ll get a bill showing your end of usage at the old home and the start of usage at the new one. (Handy if you're curious to know how your new home has affected your energy consumption."

https://octopus.energy/blog/moving-house-heres-what-you-need-know/

SAC2334

flyingscotno1 said:

I moved house, decided to keep tracker which Octopus did. Note in the latest bill, I've been shifted to November V1 - is that correct or should I have kept my older version as well? 

Yes, same happened to me .I think I started as V3 but oddly the wording was changed with no end date and changed to  V1
.I don t have smart meters at moment but I did nt join Tracker till Jan 12 th this year so I d better get them installed before they suddenly boot me off onto a waiting list .

With  todays Tracker gas being so  low  at 3. 4 p /kwh today and electric at 16 p /kwh   I d like to hang on to Tracker given that the latest very high  rip off prices due on July 1 st are going to be something like 8 p kwh gas and as high as 30 p kwh electric .

Griffindog

Is this the latest version of Tracker? It doesn’t have Tracker in the name. It is the tariff they have put me on at renewal and runs for 18 months. It threw me a bit because the reference is Silver-flex-22-11-25.

The lady I spoke to on the phone did not speak English as her first language, I hope they haven’t started using overseas call centres.

bristolleedsfan

Griffindog said:

Is this the latest version of Tracker? It doesn’t have Tracker in the name. It is the tariff they have put me on at renewal and runs for 18 months. It threw me a bit because the reference is Silver-flex-22-11-25.

The lady I spoke to on the phone did not speak English as her first language, I hope they haven’t started using overseas call centres.

Yes it is, date relates to when that version was launched. 25.11.22 

Doc_N

Large numbers of emails going out today to people on the wait list. No signups though until 1 July, by which point it might be quite a difficult decision to make if there are some decent fixes around. A potential 2 weeks on sky high rates is quite a gamble on the new scheme. 24 hours is one thing - 14 days another.

Eccles04

So as of today the wholesale price of UK gas is quoted at around 2p per kwh and I will be required to pay around 8p per kwh which is a mark up of 400%. Most retail businesses in the UK average a mark up of 20-25% in my experience (qualified accountant) which means that Ofgem has failed and needs to be replaced by a "toothed" watchdog working for the consumer. Will this government do it?