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Octopus Tracker

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  • Chrysalis
    Chrysalis Posts: 4,724 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    PNELancs said:
    When I asked a few questions of Octopus on Twitter, they put the following paragraph in their reply. Does this only apply if you don’t have a smart meter?

    Market spikes can send Tracker prices up to 100p/kWh for electricity or 30p/KWh for gas – that’s three times higher than most customers are paying right now on variable tariffs like Flexible Octopus. Something to bear in mind as well is that you get charged for the monthly average of all the daily readings, not on a day-to-day basis.

    They are correct thats the risk, but the reality is thats not happened, but doesnt mean it cannot happen.

    If you very risk averse then tracker isnt for you, however if you keep monitoring it, you should be ok, its not going to go from say 20p unit one day then 100pence the next, its not that volatile, it would be gradual so you can see the trend.
  • bristolleedsfan
    bristolleedsfan Posts: 12,646 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 2 February 2023 at 8:34AM
    "Market spikes can send Tracker prices up to 100p/kWh for electricity or 30p/KWh for gas – that’s three times higher than most customers are paying right now on variable tariffs like Flexible Octopus"

    Not a risk at all for foreseeable future due to them believing that EPG reduction applies to this type of tariff ....
  • PNELancs
    PNELancs Posts: 356 Forumite
    Ninth Anniversary 100 Posts Combo Breaker
    Chrysalis said:
    PNELancs said:
    When I asked a few questions of Octopus on Twitter, they put the following paragraph in their reply. Does this only apply if you don’t have a smart meter?

    Market spikes can send Tracker prices up to 100p/kWh for electricity or 30p/KWh for gas – that’s three times higher than most customers are paying right now on variable tariffs like Flexible Octopus. Something to bear in mind as well is that you get charged for the monthly average of all the daily readings, not on a day-to-day basis.

    They are correct thats the risk, but the reality is thats not happened, but doesnt mean it cannot happen.

    If you very risk averse then tracker isnt for you, however if you keep monitoring it, you should be ok, its not going to go from say 20p unit one day then 100pence the next, its not that volatile, it would be gradual so you can see the trend.
    Thanks, I inadvertently left that bit in their message - it was the monthly average part that confused me because I have a smart meter so should be able to get a different rate each day automatically. Of course the people on Twitter didn’t know that however, so presumably they’re covering all bases!
  • PNELancs said:
    Chrysalis said:
    PNELancs said:
    When I asked a few questions of Octopus on Twitter, they put the following paragraph in their reply. Does this only apply if you don’t have a smart meter?

    Market spikes can send Tracker prices up to 100p/kWh for electricity or 30p/KWh for gas – that’s three times higher than most customers are paying right now on variable tariffs like Flexible Octopus. Something to bear in mind as well is that you get charged for the monthly average of all the daily readings, not on a day-to-day basis.

    They are correct thats the risk, but the reality is thats not happened, but doesnt mean it cannot happen.

    If you very risk averse then tracker isnt for you, however if you keep monitoring it, you should be ok, its not going to go from say 20p unit one day then 100pence the next, its not that volatile, it would be gradual so you can see the trend.
    Thanks, I inadvertently left that bit in their message - it was the monthly average part that confused me because I have a smart meter so should be able to get a different rate each day automatically. Of course the people on Twitter didn’t know that however, so presumably they’re covering all bases!
    The Tracker tariffs were never deemed to be smart meter tariffs. The Octopus website used to say on its website that for non-smart metered homes,  frequent meter readings would improve cost accuracy.

    I had a smart meter comms hub issue early last month when the hub became silent after a quarterly firmware update ( no WAN or HAN but all LEDs flashing normally). I provided daily manual readings for Gas Tracker and I received a statement each day.
  • Question......in terms of keeping an eye on unit rates, do the tracker unit rates change daily (i.e at midnight every 24 hours) or do they change constantly? In other words, do you get a whole day of knowing what rates you are paying or is it literally one moment to the next? Thanks
    ''He who takes no offence at anyone either on account of their faults, or on account of his own suspicious thoughts, has knowledge of God and of things devine.''
  • t0rt0ise
    t0rt0ise Posts: 4,478 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 2 February 2023 at 9:39AM
    Question......in terms of keeping an eye on unit rates, do the tracker unit rates change daily (i.e at midnight every 24 hours) or do they change constantly? In other words, do you get a whole day of knowing what rates you are paying or is it literally one moment to the next? Thanks
    Tracker rates change for the day at midnight. 

    Today my gas is 7.09p/kWh and electricity 23.33p/kWh
  • Question......in terms of keeping an eye on unit rates, do the tracker unit rates change daily (i.e at midnight every 24 hours) or do they change constantly? In other words, do you get a whole day of knowing what rates you are paying or is it literally one moment to the next? Thanks
    Download Octo-Aid and you will get a daily notification of prices at about 6pm.
  • KTF
    KTF Posts: 4,849 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    edited 25 October 2023 at 9:41PM
    Question......in terms of keeping an eye on unit rates, do the tracker unit rates change daily (i.e at midnight every 24 hours) or do they change constantly? In other words, do you get a whole day of knowing what rates you are paying or is it literally one moment to the next? Thanks
    Download Octo-Aid and you will get a daily notification of prices at about 6pm.
    That is for Agile, not Tracker (different product).

    The app is Octopus Compare for the Agile alerts.
  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
    1,000 Posts Third Anniversary Name Dropper
    edited 25 October 2023 at 9:41PM
    KTF said:
    Question......in terms of keeping an eye on unit rates, do the tracker unit rates change daily (i.e at midnight every 24 hours) or do they change constantly? In other words, do you get a whole day of knowing what rates you are paying or is it literally one moment to the next? Thanks
    Download Octo-Aid and you will get a daily notification of prices at about 6pm.
    That is for Agile, not Tracker (different product).

    The app is Octopus Compare for the Agile alerts.
    We must be looking at two different apps. This is a screenshot from Octo-Aid which clearly shows my Octopus Tracker Gas costs - along with imported and exported electricity. As I say, I get a notification at about 6pm each day of the following day’s gas Tracker unit price:


    PS: if you press on the gas tab (top right) it switches between gas and electricity.
  • MWT
    MWT Posts: 10,273 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    edited 25 October 2023 at 9:41PM
    KTF said:
    Question......in terms of keeping an eye on unit rates, do the tracker unit rates change daily (i.e at midnight every 24 hours) or do they change constantly? In other words, do you get a whole day of knowing what rates you are paying or is it literally one moment to the next? Thanks
    Download Octo-Aid and you will get a daily notification of prices at about 6pm.
    That is for Agile, not Tracker (different product).

    Then I must be imagining the alert I got from Octo-Aid with the Tracker price yesterday evening... :)

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