Euro car parks

Arsenal7071

Do you know what the email address is I need, the unhelpful phone clerk wasn’t concerned that the moneyclaim website wasn’t serving its purpose and her strong African dialect wasn’t easy to understand 

Arsenal7071

Without an email address or access to moneyclaim website do I need to return the claim form by post and is there a thread on the best way to fill this form in

Castle

Email address is shown here:-
MCOL is under maintenance (moneyclaim.gov.uk)

Arsenal7071

Thanks for the update … Castle 

KeithP

Castle said:

Email address is shown here:-
MCOL is under maintenance (moneyclaim.gov.uk)

Unfortunately, that link specifies an out of date email address that hasn't been used for years....

Do not use that email address.

mcol@justice.gov.uk might be a good alternative, although I would use ClaimResponses.CNBC@justice.gov.uk.

Coupon-mad

Arsenal7071 said:

Do you know what the email address is I need, the unhelpful phone clerk wasn’t concerned that the moneyclaim website wasn’t serving its purpose and her strong African dialect wasn’t easy to understand 

As I said:

"Tnbc" is the bit that is wrong.

Clearly misheard. It's easy to work out what she actually said (which is why I didn't elucidate). 

Arsenal7071

I think I did well to get that close… coupon mad   and can you explain elucidate ?

Coupon-mad

Explain the meaning of elucidate?

Presumably you've worked out that what you misheard as tnbc is simply cnbc

Arsenal7071

Money claim online is still not working is their a template email to send acknowledgment of service 

Coupon-mad

No, because nobody needs an email template to just attach a form.  A one-liner with the Claim number in the subject line. 

Make sure you get an auto-receipt back.