Received a parking charge because the parking permit slipped and was not fully visible

ritwolf

Hi everyone,

 I recently received a parking charge that I believe it unfair and would like to ask whether you can help in this matter. Apologies in advance if this is not something you can help with. I have checked the newbies thread but I still don't know what are my options at the moment.

  I live in a flat with a private parking site managed by Parking Control Management UK Ltd.

 

  I hold a valid parking permit that allows me to park within certain parking slots.

  Last week I was given a parking charge for parking without displaying the permit clearly. I admit the permit had slipped and was only partially visible, but it was still possible to recognise that it was a parking permit.

  The reason why I am asking for help is because, from my point of view. the company is acting in bad faith. In the pictures they provided as evidence it's clearly visible that there is a permit but it is not fully visible. Despite having provided proof, I'm afraid the appleal will be rejected. I could read other online reviews about them and found one case that was very similar to mine, with unfortunately no positive outcome for the car owners.

  As a resident, I feel they are abusing their position and they are missing the whole point which is to prevent from the parking spaces to be used by people who do not live in the building. In my case, it was a genuine honest mistake.

  Can you help in any way? If not, can you point me to where to ask for assistance in this matter? I have already contacted Parking Control Management UK Ltd. and the company that manages the building.

  Thank you for your help.

KeithP

The keeper should appeal using the blue text template appeal easily found in the first post of the NEWBIES thread. You will have already seen it.

Send it unchanged - no additions or alterations needed.

Send it as the keeper.

D_P_Dance

In my case, it was a genuine honest mistake.

Why are you displaying a permit, what does your lease/AST say about permits?  If is is silent read and understand the legal term "primacy  of contract".  Read this

http://parking-prankster.blogspot.com/2016/11/residential-parking.html

and complain to your MP.

ritwolf

KeithP said:

The keeper should appeal using the blue text template appeal easily found in the first post of the NEWBIES thread. You will have already seen it.

Send it unchanged - no additions or alterations needed.

Send it as the keeper.

Thank you for your response, but does it apply in this case? The template demands for evidence and they have provided pictures as evidence already where the car doesn't display the entire permit clearly and a sign (unfortunately just in front of where the car was parked) requiring exactly that.

Also, I already appealed before finding this forum providing proof of permit and requesting them to reconsider as I'm a long-term resident and this was a genuine mistake where I didn't take anyone else's parking spot, the permit had just slipped through the dashboard.

As I have already appealed, is there anything else I can do if they reject?

Le_Kirk

As they (PCM UK) are an IPC member there is no further appeal unless you want to try the IAS (which is widely regarded as a kangaroo court) however, it is being suggested that at the moment it is worth a punt as they are understaffed and may allow your appeal.  You could also try a strongly worded complaint (not an appeal) to the management company pointing out that you have a right to park there and their job is to prevent rogue parkers from infesting the site NOT to penalise residents.

D_P_Dance

What do you mean "proof of permit"?  If your lease/AST gives you an absolute right to park you do not need a permit,  you have not contracted with the scammer to park, they can offer you nothing you do not already have.

Also, in matter such as this, if the RK was the drier it is better ti say so.  You need do nothing unless they are daft enough to take you to court.   

ritwolf

D_P_Dance said:

What do you mean "proof of permit"?  If your lease/AST gives you an absolute right to park you do not need a permit,  you have not contracted with the scammer to park, they can offer you nothing you do not already have.

Also, in matter such as this, if the RK was the drier it is better ti say so.  You need do nothing unless they are daft enough to take you to court.   

By proof of permit I meant that I sent them a picture of my valid parking permit.
I checked the AST and it doesn't mention right to park... it's a bit frustrating that they make money out of a genuine mistake like this, but I would prefer avoiding going to court if possible, don't know if it's worth the stress given the current economic situation

Johnersh

doesn't display the entire permit clearly and a sign (unfortunately just in front of where the car was parked) requiring exactly that.
Does it, though? Most of the UK CPM signs I've seen refer to clearly displaying a permit, but say nothing of an obligation to display the complete/entire permit. So, If UKCPM branding or sufficient info was clear, they shouldn't issue a ticket even on their own terms. It'd be helpful to see a copy of their images on this. 

Prior to the issue of court proceedings they will know your address is an address to which they've supplied a permit. 

It's not a debt incurred, it's contrary to what they were retained to do and proceedings are disproportionate to the admin necessary to check the position. 

Coupon-mad

They will reject but then try IAS for the same reasons we keep repeating right now, because lots of PPCs have staff on furlough and won't contest at IAS.

D_P_Dance

 it's a bit frustrating that they make money out of a genuine mistake like this, 

This is like pulling teeth!

It is not a mistake, that is the second time that you have used that word.  What do you not understand about the FACT that you do not need a permit?  They are trying to scam you.

The only way that you could avaid court is to pay them.  Go to court, win, and they will pay you.

Are you a tenant or a leaseholder?

ritwolf

D_P_Dance said:

 it's a bit frustrating that they make money out of a genuine mistake like this, 

This is like pulling teeth!

It is not a mistake, that is the second time that you have used that word.  What do you not understand about the FACT that you do not need a permit?  They are trying to scam you.

The only way that you could avaid court is to pay them.  Go to court, win, and they will pay you.

Are you a tenant or a leaseholder?

I am a tenant. Sorry, I haven't understood... why do you say I don't need a permit?