(Help) Filling Station Filled Car With Diesel Instead Of Petrol

williamgriffin

clive0510 said:

if they were putting deisel in petrol car, the pump would of been too big for the filler neck. so when the tank was full, the auto cut off in the pump handle would not of worked. consequently there would of been deisel all down the side of the car, and all over the forecourt. 
providing the attendant is up to speed with all the latest health and safety guidelines, the fire brigade should of been called and the forecourt closed untill given the all clear by the fire brigade.

It's possible that there wasn't a fuel spillage. 

Jumblebumble

Marshall117 said:

My son who has a petrol engine car pulled into a garage to fill up.
Due to Covid the garage were not allowing you to fill the car yourself, they were filling it for you whist you stayed in the car.
When asked what fuel he wanted my son accidently pointed towards the diesel pump, and the garage employee proceeded to fill his car with diesel.
Obviously my son did not get far from the filling station before his car packed up completely.
This resulted in him having to be recovered to get home and paying out to have the car drained and put right.
As he payed cash he did not have an electronic record of having filled at the garage, but he has requested video surveillance from the garage to confirm he filled up there. 
I am wondering though if the garage is responsible and liable for what happened.
He has owned the car for 2 years and has always put petrol in, so if he had filled the car himself as normal, that is what he would have done.
Also the facts of the sticker on the fuel cap stating petrol, and the diesel spout not fitting into his fuel pipe would have been a bit of a dead give away.
Surely this should have been noticed by the garage employee.
The guys who fixed his car said that the employee would not have been able to get the diesel spout in so they must have just held it against the pipe. 
By not allowing him to fill the car himself would the garage have taken over responsibility for the above happening?
If anyone can help or advise I would be very grateful.

I will take the charitable view that  petrol station insisted on using attendants and that you son is not the "attendant" although I would be interested to know if you have checked up if the story about compulsory attendant service and covid is a fairy story
I will ignore the fact that your son has 2 years experience of using the correct colour pump but has accidently pointed to the wrong colour. 
.The petrol station well deserve to be sued and if it were me I would be issuing an LBA today
They have breached a fundamental duty of care to your son by seemingly not asking him if his car is petrol or diesel and ignoring the sticker and the petrol sticker and the too small hole and the black colouring
The attendant is  however a miracle worker who can fill a tank but stop diesel leaking all over the forecourt  by holding a pipe against a hole
The attendant is clearly an imbecele 
The garage owner is clearly an imbecele for not allowing customers to fill up on their own where every else does allow it and then employing a fool to do it. He created a solution to a problem that did not exist.
As a matter of amusement in Oregon USA  almost all petrol delivery is mandated to be attendant filled
However  across the road when we experienced I was amused to see a shop with a huge Cannabis leaf outside

Car_54

clive0510 said:

if they were putting deisel in petrol car, the pump would of been too big for the filler neck. so when the tank was full, the auto cut off in the pump handle would not of worked. consequently there would of been deisel all down the side of the car, and all over the forecourt. 
providing the attendant is up to speed with all the latest health and safety guidelines, the fire brigade should of been called and the forecourt closed untill given the all clear by the fire brigade.

The OP says "fill up", but he also says his son paid cash. I suspect he only asked for £10 worth, so spillage wouldn't have happened. If indeed any of it happened.

clive0510

williamgriffin said:

clive0510 said:

if they were putting deisel in petrol car, the pump would of been too big for the filler neck. so when the tank was full, the auto cut off in the pump handle would not of worked. consequently there would of been deisel all down the side of the car, and all over the forecourt. 
providing the attendant is up to speed with all the latest health and safety guidelines, the fire brigade should of been called and the forecourt closed untill given the all clear by the fire brigade.

It's possible that there wasn't a fuel spillage. 

would have to be a very clever attendant to know exactly when to stop. 

molerat

Car_54 said:

clive0510 said:

if they were putting deisel in petrol car, the pump would of been too big for the filler neck. so when the tank was full, the auto cut off in the pump handle would not of worked. consequently there would of been deisel all down the side of the car, and all over the forecourt. 
providing the attendant is up to speed with all the latest health and safety guidelines, the fire brigade should of been called and the forecourt closed untill given the all clear by the fire brigade.

The OP says "fill up", but he also says his son paid cash. I suspect he only asked for £10 worth, so spillage wouldn't have happened. If indeed any of it happened.

With my car it would all be over the floor, can't get any fuel into the tank without the nozzle going fully in and pushing the flap out of the way

Marshall117

Car_54 said:

clive0510 said:

if they were putting deisel in petrol car, the pump would of been too big for the filler neck. so when the tank was full, the auto cut off in the pump handle would not of worked. consequently there would of been deisel all down the side of the car, and all over the forecourt. 
providing the attendant is up to speed with all the latest health and safety guidelines, the fire brigade should of been called and the forecourt closed untill given the all clear by the fire brigade.

The OP says "fill up", but he also says his son paid cash. I suspect he only asked for £10 worth, so spillage wouldn't have happened. If indeed any of it happened.

He does only full up in £10 ISH at a time.
Also I do not know wether or not the attendant could be seen filling up from the drivers side as I do not know what side his petrol cap is on.
On my bmax it's on the passenger side so I would not have noticed.
I also know from being young and sometimes peed off at work, that the attendant might have noticed the mistake but still done it.

molerat

What car is it ? 

As many have said what happened is just about impossible on any car made this century unless it was actually diesel coming  through the petrol pump.

williamgriffin

clive0510 said:

williamgriffin said:

clive0510 said:

if they were putting deisel in petrol car, the pump would of been too big for the filler neck. so when the tank was full, the auto cut off in the pump handle would not of worked. consequently there would of been deisel all down the side of the car, and all over the forecourt. 
providing the attendant is up to speed with all the latest health and safety guidelines, the fire brigade should of been called and the forecourt closed untill given the all clear by the fire brigade.

It's possible that there wasn't a fuel spillage. 

would have to be a very clever attendant to know exactly when to stop. 

Maybe but with my car you can hear the fuel in the filler pipe before the pump cuts out so I often stop before cut off. 

Nobbie1967

Maybe your son is lying about what happened to cover his embarrassment? All sounds rather odd.

Homer_home

I would bet a£100 quid that story his son told the op is utter bs, how many attended petrol stations are there???? 

Op where do you live, where did your son fill up his car , I'm betting it's not an attended petrol station