2 electricity supply numbers ...one meter

Rosie1001

Hasbeen said:

Rosie. Have you deleted your photos? They do help to get further advise.

Was advised to delete as contained too much info 

Rosie1001

Rosie1001 said:

Gerry1 said:

Looks like your storage heaters aren't connected to the Economy 7 meter, so you're paying double the kWh rate for your storage heating usage.  You're not getting any benefit from the E7 tariff because your night usage is low but you're still paying the higher daytime rate.

Get an electrician to connect the storage heaters to the E7 meter and see whether they stay warm into the evenings.  If not, add another storage heater or two, or update them to correctly dimensioned fan assisted ones.

When the storage heaters are meeting your needs, get rid of the second meter and get a competitive E7 tariff.

I’ve only got one meter ... 

n power are coming out on dec21st to check the meter ...I will ask why I’m not getting economy 7 for my heaters 

Gerry1

Rosie1001 said:

Rosie1001 said:

Gerry1 said:

Looks like your storage heaters aren't connected to the Economy 7 meter, so you're paying double the kWh rate for your storage heating usage.  You're not getting any benefit from the E7 tariff because your night usage is low but you're still paying the higher daytime rate.

Get an electrician to connect the storage heaters to the E7 meter and see whether they stay warm into the evenings.  If not, add another storage heater or two, or update them to correctly dimensioned fan assisted ones.

When the storage heaters are meeting your needs, get rid of the second meter and get a competitive E7 tariff.

I’ve only got one meter ... 

n power are coming out on dec21st to check the meter ...I will ask why I’m not getting economy 7 for my heaters 

Because they're not wired to a circuit that's controlled by the E7 meter?

Make sure that the visit isn't chargeable, your house's internal wiring and storage heaters aren't npower's responsibilities.

Rosie1001

they are coming out as one reading which has always been 00001 is now reading 00005 ..so they want to check why 

I bought this property with  the heaters already installed .. surely they should have been installed on economy 7 in the 1st place 

Hasbeen

Rosie: Can you post a photo of your single meter showing wires cables attached etc?

Verdigris

I’ve only got one meter ...

But does it have two indexes/indices, either physical rows of digits or digital that either scrolls automatically or you can select with a button?

Rosie1001

Verdigris said:

I’ve only got one meter ...

But does it have two indexes/indices, either physical rows of digits or digital that either scrolls automatically or you can select with a button?

Digital button to press .. 4 different readings when I give meter reading to n power 

Rosie1001

The fuse box with the two yellow colour fuse casing is the heaters 

Rosie1001

reading from  my bill 

Rosie1001

Not the best pic on a iPhone ..sorry