2 electricity supply numbers ...one meter

Rosie1001

My bills have slowly gone thru the roof these last few years 

However I’m struggling to switch from Npower as I have economy 7 storage  heaters 

So one supply  Number for my normal electric , one supply number for my economy 7 , two daily standing charges 

One meter , was like this when I moved in , no other supplier can deal with this issue 

any help please , I’m paying over £100 per week to heat a 2 bedroom flat , Ive only got two storage  heaters , one in living room and one in bedroom , I am really struggling with the cost of this 

Thank you in advance 

stewie_griffin

Are you sure it's Economy 7. What's the name of your tariff?

Gerry1

You're not on Economy 7 if you have two supply numbers and two standing charges.  You're probably on a legacy tariff e.g. THTC, Economy 10 or whatever.  Switching to genuine E7 would then allow you to find a completive tariff from a supplier of your choice.  However, if your storage heaters are very old they were probably low capacity and needed an afternoon boost, so you could find they're cool by the evening.  You might need to add another NSH (possibly a cheap second hand one) or update them to modern ones such as Dimplex Quantum.

This has been covered many times: search the forum for terms including E10, Economy 10, THTC, "Comfort Plus White Meter (and similar DTS experiences)".

Have you been giving regular meter readings, and are you on a prepayment meter?

Restricted Meter Good Practice Guide.pdf

Rosie1001

That shows the tarrifs from my bill 

Rosie1001

The storage heaters are old ... I’m not on prepayment meter ... I pay on bill received 

Hasbeen

Rosie1001 said:

That shows the tarrifs from my bill 

What / where are your two meter supply numbers and separate standing charges?

Can you post a photo of bill with personal info etc blanked out and a picture of your meters?

Rosie1001

that’s only for 10th Oct to 27 th nov 😫😫😫😫I cant afford it ! 

Hasbeen

Someone more expert on complex  metering will be along shortly.

But to me you are using minimal electric at night.  And paying very costly day time rates

I would suggest switching to single rate electric charge. 

This change would just be a billing issue and the meter does not need to be changed. The Heat element should remain as is.

And get off the 3 month payment to a monthly direct debit?

My thoughts only as someone more learned will advise.

Edit: As Gerry is below.   

Gerry1

Looks like your storage heaters aren't connected to the Economy 7 meter, so you're paying double the kWh rate for your storage heating usage.  You're not getting any benefit from the E7 tariff because your night usage is low but you're still paying the higher daytime rate.

Get an electrician to connect the storage heaters to the E7 meter and see whether they stay warm into the evenings.  If not, add another storage heater or two, or update them to correctly dimensioned fan assisted ones.

When the storage heaters are meeting your needs, get rid of the second meter and get a competitive E7 tariff.

Rosie1001

Gerry1 said:

Looks like your storage heaters aren't connected to the Economy 7 meter, so you're paying double the kWh rate for your storage heating usage.  You're not getting any benefit from the E7 tariff because your night usage is low but you're still paying the higher daytime rate.

Get an electrician to connect the storage heaters to the E7 meter and see whether they stay warm into the evenings.  If not, add another storage heater or two, or update them to correctly dimensioned fan assisted ones.

When the storage heaters are meeting your needs, get rid of the second meter and get a competitive E7 tariff.

I’ve only got one meter ... 

Hasbeen

Rosie. Have you deleted your photos? They do help to get further advice.
There is also a calculation page you can input your usage into, might be helpful?

Non standard meters - Meter types - Help and Support - npower