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Winter fuel payment

I recently received the wrong letter from DWP about my winter fuel allowance, which in normal times would have been paid in by now. It took four days to get through to speak to someone and eventually was told that there had been errors in sending out wrong letters ie only one person in household receiving this benefit but being treated as though there are two.  My husband has not received any letter only me. There has been no mention of this mistake in the news although it has affected many many people.
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Comments

  • freesha
    freesha Posts: 435 Forumite
    Part of the Furniture 100 Posts Name Dropper
    Can't it be paid in any time up to March?
  • Silvertabby
    Silvertabby Posts: 10,369 Forumite
    Ninth Anniversary 10,000 Posts Name Dropper Photogenic
    Mr S received his letter last week (I'm not yet SPA).  Said to contact them if payment not received by 23 December.
  • roddydogs
    roddydogs Posts: 7,479 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Mine late, not paid yet it usually is  by now  blame covid.
  • My mums was paid a couple of weeks ago.
  • Regardless if it’s usually paid by now, it’s not classed as been late until a specific date. This taken from the gov website:

    Most payments are made automatically between November and December. If you get any other benefit, you’ll get your Winter Fuel Payment at the same time as your regular payments.

    If the money is not paid into your account by 13 January 2021, contact the Winter Fuel Payment Centre.

  • Had the letter several weeks ago, correct bank details, but not reached my account yet. My letter says to contact them by December 23rd, maybe there is a delay in payments so they have pushed that date back to January. Not that I really need it but it usually gets to my bank account before I get the letter.
  • xylophone
    xylophone Posts: 45,763 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Mr S received his letter last week (I'm not yet SPA). 

    Still young if not fancy free? :)

  • Mrsn
    Mrsn Posts: 1,430 Forumite
    1,000 Posts Third Anniversary Name Dropper
    Had the letter several weeks ago, correct bank details, but not reached my account yet. My letter says to contact them by December 23rd, maybe there is a delay in payments so they have pushed that date back to January. Not that I really need it but it usually gets to my bank account before I get the letter.
    Same for my dad, never not had the payment before the letter. This is the first year it’s been this “late” for him but he’s not concerned since the 23rd hasn’t passed.
  • Rodders53
    Rodders53 Posts: 2,751 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    I, too, had the letter weeks ago.  Mine is pending payment tomorrow.  (Last year I got in on 19th November).  

    That'll be three separate DWP credits to my account this week:  Mon XB, Tue SP and Thu WFP.  B)

    They've never been lumped together for me into fewer payments ... but I'm only 67 so relatively new to all this ;)
  • Ive had no letter or payment to date. I have had the £10 payment. 
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