Track and Trace Rules - Wrong dates given - How can we get this corrected?

SingleSue

normanna said:

Yes I read it. The test and trace agents do not know the name of the infected person so someone else might have given the name of the OPs daughter as a contact and they had a different positive date.  People need to pick up their phone and the Test and Trace number is widely published so people need to look out for it.  

I wouldn't have a clue what the number is....

I reject numbers I don't recognise or number withheld calls. Hopefully a message is then left and I can then decide if it is someone I want to talk to (although I do also google a number I don't recognise)

Craighoy

JamoLew said:

I think what the poster was trying to say was that the OPs daughter is assuming that the Track&Trace people are contacting her in reference to her friend who tested positive.
There may have been another subsequent exposure to another positive person at a later date between the 13th (exposure date) and 19th (positive result and isolation started)- hence the late dates 
I wouldn't think that would be quite so easy to defend to a judge 
Although it does appear on the face of it to be that the 14 day clock has started ticking from the positive test date rather than the exposure date 

Thanks for the response.  Actually the track and trace started the day they contacted her - 9 days after the contact, 7 days after the test was done, 3 days after the result was known.  According to the Gov.uk and NHS sites she should be clear to go now..  (Never mind that she's been tested every day since and all tests are negative - that's 15 days on!).  You are correct that it could have been someone else - this is unlikely.  She doesn't have the app. She didn't go out Monday to Friday aside from work/ shopping and her work log everything - no cases there. So there's no log of her anywhere else for them to contact her about.  Besides - the other two girls that were there also have the same isolation dates (and are just as frustrated and concerned about the threat on the call they got of a big fine of up to £10k if they breached the isolation).
Frankly this highlights the poor state of this service - not the people - the inadequate organisation that take 8 days to return a result and notify people - by which time if there were any infection it would have run wild. I personally have been a stickler for the rules but I can understand why many would ignore them when things like this happen. It is farcically flawed

bradders1983

If the Gov.uk rules says she is fine to go out, tell her to go out. In the miniscule event of any comeback, those can be referred to.

Jeremy535897

bradders1983 said:

If the Gov.uk rules says she is fine to go out, tell her to go out. In the miniscule event of any comeback, those can be referred to.

The rules have changed from 28 September 2020 (which won't apply to OP). The rules in Engalnd are here:
https://www.legislation.gov.uk/uksi/2020/1045/pdfs/uksi_20201045_en.pdf

epm-84

Jeremy535897 said:

bradders1983 said:

If the Gov.uk rules says she is fine to go out, tell her to go out. In the miniscule event of any comeback, those can be referred to.

The rules have changed from 28 September 2020 (which won't apply to OP). The rules in Engalnd are here:
https://www.legislation.gov.uk/uksi/2020/1045/pdfs/uksi_20201045_en.pdf

So doesn't 3(b) state that if it's someone you aren't living with then the 14 days applies from the last date you came in to contact with the infected person before the notification was received?  I'm not sure of the relevance of 'before the notification' given that once someone has a positive test result they shouldn't be in contact with someone they do not live with, unless they are testing people with no symptoms and the person with no symptoms tests positive.

I thought the change what was previously guidance is now law.

Jeremy535897

epm-84 said:

Jeremy535897 said:

bradders1983 said:

If the Gov.uk rules says she is fine to go out, tell her to go out. In the miniscule event of any comeback, those can be referred to.

The rules have changed from 28 September 2020 (which won't apply to OP). The rules in Engalnd are here:
https://www.legislation.gov.uk/uksi/2020/1045/pdfs/uksi_20201045_en.pdf

So doesn't 3(b) state that if it's someone you aren't living with then the 14 days applies from the last date you came in to contact with the infected person before the notification was received?  I'm not sure of the relevance of 'before the notification' given that once someone has a positive test result they shouldn't be in contact with someone they do not live with, unless they are testing people with no symptoms and the person with no symptoms tests positive.

I thought the change what was previously guidance is now law.

Paragraph 3(4)(b) says:
"in any other case (not living with person testing positive), with the date which a person specified in regulation 2(4) (track and trace/NHS worker basically) records as being the last date on which P last came into close contact with C before P received the notification referred to in regulation 2(1)."  I don't know the answer to your question about later contact.

I assume the guidance was the same but without the legal force, but I haven't checked as the law is what now applies.

Aranyani

How was she getting tested everyday if she was isolating?

normanna

bradders1983 said:

normanna said:

14 day does start on results not when last contact was made.

Vastly incorrect 

Your advice to not answer the phone from test and trace is vastly incorrect and frankly dangerous

normanna

gettingtheresometime said:

normanna said:

bradders1983 said:

Just go from the original date then, tell her not to answer any unknown calls in the next 6 days 

That's highly irresponsible to say ignore the test and trace call.  

Bladders said to ignore any unknown calls....which I do anyway.

And why would you listen to bad advice?  The test and trace  number is widely published and can easily be looked up which 0300 0135 000

bradders1983

normanna said:

bradders1983 said:

normanna said:

14 day does start on results not when last contact was made.

Vastly incorrect 

Your advice to not answer the phone from test and trace is vastly incorrect and frankly dangerous

How would you know its them if its an unknown number? I never answer unknown numbers.