Mileage discrepancy

RHSum23

daveyjp said:

15 reg bought in 2018, odds on it was clocked shortly before the first MOT.

Yep exactly this 

RHSum23

Alter_ego said:

MOT history may reveal when it was clocked.

It was clocked between May and end of July 2018. It was a lease car initially then sold on and clocked by the looks of it. Then sold on again to a private buyer, who then part exchanged it to the dealer we bought from.

Grumpy_chap

RHSum23 said:

AdrianC said:

RHSum23 said:

Our contract says we can “return the vehicle” which could be a way out of this mess

Can you give a bit more detail about this...?

What contract, with who, and what does it say?

If I name the company will that affect our complaint do you think? It might help me explain more clearly.

Can you explain what the "contract says you can return the vehicle" means without naming the company?  
Is the vehicle on PCP-type finance?
Or do the explanation and just put ABC Limited instead of the company name.

Also, can you set out a timeline of what you do know in terms of owners and mileage records?

RHSum23

Grumpy_chap said:

RHSum23 said:

AdrianC said:

RHSum23 said:

Our contract says we can “return the vehicle” which could be a way out of this mess

Can you give a bit more detail about this...?

What contract, with who, and what does it say?

If I name the company will that affect our complaint do you think? It might help me explain more clearly.

Can you explain what the "contract says you can return the vehicle" means without naming the company?  
Is the vehicle on PCP-type finance?
Or do the explanation and just put ABC Limited instead of the company name.

Also, can you set out a timeline of what you do know in terms of owners and mileage records?

26/05/15   6 miles (BMW Service)
16/12/16   97,788 (BMW)

04/07/17   123,675 (BMW)
29/11/17   139,547 (BMW)
01/05/18   156,259 (BVRLA which I think is a lease co., so lease car up to this point) 

02/08/18   31,156 (VOSA) (When we bought it)
30/10/19   54,087 (BMW) (They classified is as “rejected” due to the anomaly but we weren’t informed)
11/09/20   51,364 (When we tried to sell to WBAC - which means the previous reading on 10/19 is yet another anomaly sadly!)

Wording on contract states: “You have a right to end this agreement. To do so you should write the person you make your payments to. They will will be entitled to the return of the goods and to half the total amount payable under this agreement. That is £xxxx. If you have already paid at least this amount plus any over due instalments and have taken reasonable care of the goods, you will not have to pay any more.”

Thanks for any thought on this. The mileage is clearly hideous. Wish we hadn't trusted the dealer with their supposedly thorough checks.

Grumpy_chap

Looking at that, it must have been "clocked" in May 2018, after BVRLA and before the first MOT.  What does the MOT history say?

The contract seems to read like a PCP finance.  Is that correct?

molerat

So it is on HP / PCP finance where you have the right to VT at the 50% total paid point.  Where are you in regard to the payments ?

RHSum23

Grumpy_chap said:

Looking at that, it must have been "clocked" in May 2018, after BVRLA and before the first MOT.  What does the MOT history say?

The contract seems to read like a PCP finance.  Is that correct?

It’s HP finance. We don’t have any other details or history. Perhaps the NMR will be able to uncover some more details. I believe DVLA enable them to find out all the previous keepers so they can investigate fully. But it’s not a criminal matter apparently, and even if someone gets caught it won’t fix the problem we have. 

RHSum23

molerat said:

So it is on HP / PCP finance where you have the right to VT at the 50% total paid point.  Where are you in regard to the payments ?

7 months away from the half way point. We are worried that if we do a VT maybe the revised value of the car will come back to bite us.

Grumpy_chap

You can get all MOT mileages online:
https://www.check-mot.service.gov.uk/

RHSum23

Grumpy_chap said:

You can get all MOT mileages online:
https://www.check-mot.service.gov.uk/

Thanks just checked:
10/09/20   51,352
20/07/19   42,259
02/08/18   31,156