UKPC

Jasmine2020

Hi all, I would really appreciate your help, I apologise in advance if Im doing this wrong, I recived a parking charge through the post for going 19 mins over their duration of 3 hours in reading, forbury retail park. They have taken pics, with the coming and going time. Is there any way I can get this contested and the ticket cancelled?. I would appreciate any help. Thanks in advance

Redx

read the newbies faq sticky thread announcement at the top of this forum, reading the first 5 posts

complain to the retailer or landowner to get it cancelled at source (plan A) , asap , probably the Managing Agent for the retail park

if that fails then read the first post again and appeal as KEEPER using the blue text template appeal, no changes , within 25 days of the date of issue of your NTK PCN , to get there within 28 days, by appealing online on their website

no blabbing about who was driving , the driver must not be revealed at all , not even in the landowner complaint , use the royal WE , not the word I

these words are not to be used

"ME , MY , MYSELF & I"

Jasmine2020

Thanks, where is the blue txt template?😬 sorry i cant find it,

Redx

its the first post in the top thread on this forum , near the NEW THREAD button you clicked on

use a pc or laptop or tablet , NOT a mobile phone for this task

KeithP

Jasmine2020 said:

Thanks, where is the blue txt template?😬 sorry i cant find it,

It's in the first post of the NEWBIES thread.

The NEWBIES thread is one of the first five threads on that screen where you found the New Thread button earlier this evening. It's the thread with the word NEWBIES in the title.

beamerguy

If I may, I will butt in here.
The OP had a problem with UKPC in January where they said their normal crap of "driver left site"
Turned out that UKPC could not prove it and that was the end of the matter.

I know Forbury car park which is infact opposite Forbury park where three guys were murdered recently.
The UKPC signs are small with tiny tiny letters
I ask the OP .......

What store were you visiting
What delayed you to stay 19 minutes over, was it because of covid creating the delay ?

As the OP's VRN is already on the UKPC database, I would ask the OP to request from the DVLA who and when applied for keeper info

Umkomaas

As the OP's VRN is already on the UKPC database, I would ask the OP to request from the DVLA who and when applied for keeper info

You should email the DVLA and ask which organisations (when and for what reason) accessed the registered keeper's data from them between a range of dates which includes the date(s) of the parking incident(s). You need to provide the registered keeper's full name and address, the address on the V5C logbook and the Vehicle Registration Mark of the vehicle involved in the parking incident. 

SubjectAccess.Requests@dvla.gov.uk

This service is free of charge. 

Even though you email your request, the DVLA will respond via Royal Mail.

Jasmine2020

Thank you all for your help

Beamerguy-OP? Im not sure what thats short for.I was visiting DFS and the covid procedures were causing delay. I dont completely understand your message. If you could explain it a little bit more clearley. Sorry Im being a bit slow here. 
Umkomaas-also dont understand why I would have to contact the DVLA

KeithP

Jasmine2020 said:

Beamerguy-OP? Im not sure what thats short for.

OP = original poster. I.e. you.

Jasmine2020 said:

Umkomaas-also dont understand why I would have to contact the DVLA

So that you know who asked for the vehicle's registered keeper's details from the DVLA and when they asked for them.

beamerguy

Jasmine2020 said:

Thank you all for your help

Beamerguy-OP? Im not sure what thats short for.I was visiting DFS and the covid procedures were causing delay. I dont completely understand your message. If you could explain it a little bit more clearley. Sorry Im being a bit slow here. 
Umkomaas-also dont understand why I would have to contact the DVLA

OK, so it was because of social distancing in store. Did you buy anything ?
In the parking industry, every ticket issued is it's own entity and for each ticket, UKPC must pay £2.50 to the DVLA to obtain your details.
UKPC already had your address regarding the previous ticket and the purpose of asking the DVLA the date and for what reason, will establish if UKPC have applied for info on the new ticket or used the info they received on the old ticket.
The DVLA would consider this as fraud and a data breach which would be very serious for UKPC

Does that make it clearer for you, you must ask the DVLA

D_P_Dance

UKPC have form, read this

https://www.dailymail.co.uk/news/article-3229165/Is-PROOF-private-parking-firms-scamming-motorists-Drivers-say-timings-photos-doctored-legally-parked-cars-issued-fines.html

Nine times out of ten these tickets are scams, so consider complaining to your MP., it can cause the scammer extra costs, and in some cases, cancellation. 

Parliament is well aware of the MO of these private parking companies, many of whom are former clampers, and on 15th March 2019 a Bill was enacted to curb the excesses of these shysters. Codes of Practice are being drawn up, an independent appeals service will be set up later this year,

Just as the clampers were finally closed down, so hopefully will many of these companies, persistent offenders denied access to the DVLA database and unable to operate.

Hopefully life will become impossible for the worst of these scammers, but until this is done you should still complain to your MP, citing the new legislation.

http://www.legislation.gov.uk/ukpga/2019/8/contents/of these Private Parking Companies.