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TSB launches new 'Spend and Save' current account
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bristolleedsfan said:WillPS said:bristolleedsfan said:keiran said:I can't see in the terms that there's an option to downgrade to a spend and save from a send and save plus account, although
I do see that there's an option to close the account within 30 days.
And even if the account is downgraded, is it certain that you'll be allowed another lot of £5 for six months?
S+S + can be downgraded in same way as it gets upgraded, I would be suprised if another £5 x 6 can be gained having previously had 6 x £5 from S+S accountYorkshire_Pud said:Plus account has a monthly charge of £3 which dents the £5 cashback even though it’s unlimited duration.
Six max £5 cashback per spend and save account. That’s it. No second time around.
Open another or convert existing Classic plus if desperate for another string of six fivers.
*new as defined by TSB, in this case an account which was opened as Spend & Save in October, changed to Spend & Save Plus in April and changed once again to Spend & Save in May
Being as terms and conditions of Plus account are : "If you’ve more than one Spend & Save Plus account in your own name as an individual or more than one joint Spend & Save Plus account, we may convert your additional Spend & Save Plus account(s) into a Spend & Save account or another current account in our range" more likely to be an unintended loophole than action of downgrading back to S+S being defined by TSB as "new"
You are eligible for cashback if you open a new Spend & Save account or Spend & Save Plus account. Opening a new account includes changing an existing TSB account, other than a Classic account, to a Spend & Save or Spend & Save Plus account.
Arguably, the situation you've described is less covered as it uses the word 'Convert' rather than the word 'Change' - who knows whether or not cashback would actually apply in that case.
Once again, I challenge you - how is changing a TSB Classic Plus account to a TSB Spend & Save account any more eligible for 6 £5 cashback payments than changing a TSB Spend & Save Plus account to a TSB Spend & Save account, by the terms of the offer?
TSB's system is correctly enforcing the terms and conditions of the offer.0 -
WillPS said:bristolleedsfan said:WillPS said:bristolleedsfan said:keiran said:I can't see in the terms that there's an option to downgrade to a spend and save from a send and save plus account, although
I do see that there's an option to close the account within 30 days.
And even if the account is downgraded, is it certain that you'll be allowed another lot of £5 for six months?
S+S + can be downgraded in same way as it gets upgraded, I would be suprised if another £5 x 6 can be gained having previously had 6 x £5 from S+S accountYorkshire_Pud said:Plus account has a monthly charge of £3 which dents the £5 cashback even though it’s unlimited duration.
Six max £5 cashback per spend and save account. That’s it. No second time around.
Open another or convert existing Classic plus if desperate for another string of six fivers.
*new as defined by TSB, in this case an account which was opened as Spend & Save in October, changed to Spend & Save Plus in April and changed once again to Spend & Save in May
Being as terms and conditions of Plus account are : "If you’ve more than one Spend & Save Plus account in your own name as an individual or more than one joint Spend & Save Plus account, we may convert your additional Spend & Save Plus account(s) into a Spend & Save account or another current account in our range" more likely to be an unintended loophole than action of downgrading back to S+S being defined by TSB as "new"
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bristolleedsfan said:WillPS said:bristolleedsfan said:WillPS said:bristolleedsfan said:keiran said:I can't see in the terms that there's an option to downgrade to a spend and save from a send and save plus account, although
I do see that there's an option to close the account within 30 days.
And even if the account is downgraded, is it certain that you'll be allowed another lot of £5 for six months?
S+S + can be downgraded in same way as it gets upgraded, I would be suprised if another £5 x 6 can be gained having previously had 6 x £5 from S+S accountYorkshire_Pud said:Plus account has a monthly charge of £3 which dents the £5 cashback even though it’s unlimited duration.
Six max £5 cashback per spend and save account. That’s it. No second time around.
Open another or convert existing Classic plus if desperate for another string of six fivers.
*new as defined by TSB, in this case an account which was opened as Spend & Save in October, changed to Spend & Save Plus in April and changed once again to Spend & Save in May
Being as terms and conditions of Plus account are : "If you’ve more than one Spend & Save Plus account in your own name as an individual or more than one joint Spend & Save Plus account, we may convert your additional Spend & Save Plus account(s) into a Spend & Save account or another current account in our range" more likely to be an unintended loophole than action of downgrading back to S+S being defined by TSB as "new"0 -
Congratulations WillPS. May I ask if you kept the same debit card throughout?
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WillPS said:bristolleedsfan said:WillPS said:bristolleedsfan said:WillPS said:bristolleedsfan said:keiran said:I can't see in the terms that there's an option to downgrade to a spend and save from a send and save plus account, although
I do see that there's an option to close the account within 30 days.
And even if the account is downgraded, is it certain that you'll be allowed another lot of £5 for six months?
S+S + can be downgraded in same way as it gets upgraded, I would be suprised if another £5 x 6 can be gained having previously had 6 x £5 from S+S accountYorkshire_Pud said:Plus account has a monthly charge of £3 which dents the £5 cashback even though it’s unlimited duration.
Six max £5 cashback per spend and save account. That’s it. No second time around.
Open another or convert existing Classic plus if desperate for another string of six fivers.
*new as defined by TSB, in this case an account which was opened as Spend & Save in October, changed to Spend & Save Plus in April and changed once again to Spend & Save in May
Being as terms and conditions of Plus account are : "If you’ve more than one Spend & Save Plus account in your own name as an individual or more than one joint Spend & Save Plus account, we may convert your additional Spend & Save Plus account(s) into a Spend & Save account or another current account in our range" more likely to be an unintended loophole than action of downgrading back to S+S being defined by TSB as "new"You believe this is the case "TSB's system is correctly enforcing the terms and conditions of the offer"I believe this is the case "more likely to be an unintended loophole than action of downgrading back to S+S having already received maximum £5 x 6 per account permitted by S+S T+C being defined by TSB as "new"Only fact we know for certain is that everybody can believe what they want to believeMaybe ( maybe not) you are correct that TSB intention was £5 x 6 months S+S maximum per account with no apparent stated limit to number of S+S accounts that can be opened,that TSB subsequently launched a S+S Plus account "If you’ve more than one Spend & Save Plus account in your own name as an individual or more than one joint Spend & Save Plus account, we may convert your additional Spend & Save Plus account(s) into a Spend & Save account or another current account in our range" which offered £5 per month less a £3 monthly fee = £2 profit for same number of debit card transactions until such time as TSB might decide to terminate the incentive,that TSB intended to waste money issuing a new debit card when customer upgraded to Plus and intended to waste more money issuing another new debit card when the customer month later downgraded back to S+S so that the customer(s) due to TSB intention that customer(s) would then be able to gain another £5 x 6 months without paying a fee on apparent unlimited number of S+S accounts
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changearound1 said:Congratulations WillPS. May I ask if you kept the same debit card throughout?1
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bristolleedsfan said:WillPS said:bristolleedsfan said:WillPS said:bristolleedsfan said:WillPS said:bristolleedsfan said:keiran said:I can't see in the terms that there's an option to downgrade to a spend and save from a send and save plus account, although
I do see that there's an option to close the account within 30 days.
And even if the account is downgraded, is it certain that you'll be allowed another lot of £5 for six months?
S+S + can be downgraded in same way as it gets upgraded, I would be suprised if another £5 x 6 can be gained having previously had 6 x £5 from S+S accountYorkshire_Pud said:Plus account has a monthly charge of £3 which dents the £5 cashback even though it’s unlimited duration.
Six max £5 cashback per spend and save account. That’s it. No second time around.
Open another or convert existing Classic plus if desperate for another string of six fivers.
*new as defined by TSB, in this case an account which was opened as Spend & Save in October, changed to Spend & Save Plus in April and changed once again to Spend & Save in May
Being as terms and conditions of Plus account are : "If you’ve more than one Spend & Save Plus account in your own name as an individual or more than one joint Spend & Save Plus account, we may convert your additional Spend & Save Plus account(s) into a Spend & Save account or another current account in our range" more likely to be an unintended loophole than action of downgrading back to S+S being defined by TSB as "new"You believe this is the case "TSB's system is correctly enforcing the terms and conditions of the offer"I believe this is the case "more likely to be an unintended loophole than action of downgrading back to S+S having already received maximum £5 x 6 per account permitted by S+S T+C being defined by TSB as "new"Only fact we know for certain is that everybody can believe what they want to believeMaybe ( maybe not) you are correct that TSB intention was £5 x 6 months S+S maximum per account with no apparent stated limit to number of S+S accounts that can be opened,that TSB subsequently launched a S+S Plus account "If you’ve more than one Spend & Save Plus account in your own name as an individual or more than one joint Spend & Save Plus account, we may convert your additional Spend & Save Plus account(s) into a Spend & Save account or another current account in our range" which offered £5 per month less a £3 monthly fee = £2 profit for same number of debit card transactions until such time as TSB might decide to terminate the incentive,that TSB intended to waste money issuing a new debit card when customer upgraded to Plus and intended to waste more money issuing another new debit card when the customer month later downgraded back to S+S so that the customer(s) due to TSB intention that customer(s) would then be able to gain another £5 x 6 months without paying a fee on apparent unlimited number of S+S accounts
Straw man.0 -
WillPS said:bristolleedsfan said:WillPS said:bristolleedsfan said:WillPS said:bristolleedsfan said:WillPS said:bristolleedsfan said:keiran said:I can't see in the terms that there's an option to downgrade to a spend and save from a send and save plus account, although
I do see that there's an option to close the account within 30 days.
And even if the account is downgraded, is it certain that you'll be allowed another lot of £5 for six months?
S+S + can be downgraded in same way as it gets upgraded, I would be suprised if another £5 x 6 can be gained having previously had 6 x £5 from S+S accountYorkshire_Pud said:Plus account has a monthly charge of £3 which dents the £5 cashback even though it’s unlimited duration.
Six max £5 cashback per spend and save account. That’s it. No second time around.
Open another or convert existing Classic plus if desperate for another string of six fivers.
*new as defined by TSB, in this case an account which was opened as Spend & Save in October, changed to Spend & Save Plus in April and changed once again to Spend & Save in May
Being as terms and conditions of Plus account are : "If you’ve more than one Spend & Save Plus account in your own name as an individual or more than one joint Spend & Save Plus account, we may convert your additional Spend & Save Plus account(s) into a Spend & Save account or another current account in our range" more likely to be an unintended loophole than action of downgrading back to S+S being defined by TSB as "new"You believe this is the case "TSB's system is correctly enforcing the terms and conditions of the offer"I believe this is the case "more likely to be an unintended loophole than action of downgrading back to S+S having already received maximum £5 x 6 per account permitted by S+S T+C being defined by TSB as "new"Only fact we know for certain is that everybody can believe what they want to believeMaybe ( maybe not) you are correct that TSB intention was £5 x 6 months S+S maximum per account with no apparent stated limit to number of S+S accounts that can be opened,that TSB subsequently launched a S+S Plus account "If you’ve more than one Spend & Save Plus account in your own name as an individual or more than one joint Spend & Save Plus account, we may convert your additional Spend & Save Plus account(s) into a Spend & Save account or another current account in our range" which offered £5 per month less a £3 monthly fee = £2 profit for same number of debit card transactions until such time as TSB might decide to terminate the incentive,that TSB intended to waste money issuing a new debit card when customer upgraded to Plus and intended to waste more money issuing another new debit card when the customer month later downgraded back to S+S so that the customer(s) due to TSB intention that customer(s) would then be able to gain another £5 x 6 months without paying a fee on apparent unlimited number of S+S accounts
Straw man.
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bristolleedsfan said:WillPS said:bristolleedsfan said:WillPS said:bristolleedsfan said:WillPS said:bristolleedsfan said:WillPS said:bristolleedsfan said:keiran said:I can't see in the terms that there's an option to downgrade to a spend and save from a send and save plus account, although
I do see that there's an option to close the account within 30 days.
And even if the account is downgraded, is it certain that you'll be allowed another lot of £5 for six months?
S+S + can be downgraded in same way as it gets upgraded, I would be suprised if another £5 x 6 can be gained having previously had 6 x £5 from S+S accountYorkshire_Pud said:Plus account has a monthly charge of £3 which dents the £5 cashback even though it’s unlimited duration.
Six max £5 cashback per spend and save account. That’s it. No second time around.
Open another or convert existing Classic plus if desperate for another string of six fivers.
*new as defined by TSB, in this case an account which was opened as Spend & Save in October, changed to Spend & Save Plus in April and changed once again to Spend & Save in May
Being as terms and conditions of Plus account are : "If you’ve more than one Spend & Save Plus account in your own name as an individual or more than one joint Spend & Save Plus account, we may convert your additional Spend & Save Plus account(s) into a Spend & Save account or another current account in our range" more likely to be an unintended loophole than action of downgrading back to S+S being defined by TSB as "new"You believe this is the case "TSB's system is correctly enforcing the terms and conditions of the offer"I believe this is the case "more likely to be an unintended loophole than action of downgrading back to S+S having already received maximum £5 x 6 per account permitted by S+S T+C being defined by TSB as "new"Only fact we know for certain is that everybody can believe what they want to believeMaybe ( maybe not) you are correct that TSB intention was £5 x 6 months S+S maximum per account with no apparent stated limit to number of S+S accounts that can be opened,that TSB subsequently launched a S+S Plus account "If you’ve more than one Spend & Save Plus account in your own name as an individual or more than one joint Spend & Save Plus account, we may convert your additional Spend & Save Plus account(s) into a Spend & Save account or another current account in our range" which offered £5 per month less a £3 monthly fee = £2 profit for same number of debit card transactions until such time as TSB might decide to terminate the incentive,that TSB intended to waste money issuing a new debit card when customer upgraded to Plus and intended to waste more money issuing another new debit card when the customer month later downgraded back to S+S so that the customer(s) due to TSB intention that customer(s) would then be able to gain another £5 x 6 months without paying a fee on apparent unlimited number of S+S accounts
Straw man.
I presume the intention of Term 2.1/2.2 is to encourage the customer to use it as their day to day debit card. The term doesn't forbid you from doing 30 £1 token transactions and nothing else though, and that's what matters when it comes to deciding whether or not cashback should be paid.
(Conversely there is no allowance that somebody who uses it for every single transaction they make would get the cashback if they do less than 30 transactions; even though that is presumably exactly the behaviour TSB want to encourage.)
In the same way, I presume the intention of Term 1.1 is to give existing customers on legacy account types an incentive to move over to the Spend & Save product. The term does not forbid you from moving from any account (other than Classic), and that's what matters when it comes to deciding whether or not cashback should be paid.
Do you agree then that intention has nothing to do with whether Cashback should be paid or not?0 -
WillPS said:bristolleedsfan said:WillPS said:bristolleedsfan said:WillPS said:bristolleedsfan said:WillPS said:bristolleedsfan said:WillPS said:bristolleedsfan said:keiran said:I can't see in the terms that there's an option to downgrade to a spend and save from a send and save plus account, although
I do see that there's an option to close the account within 30 days.
And even if the account is downgraded, is it certain that you'll be allowed another lot of £5 for six months?
S+S + can be downgraded in same way as it gets upgraded, I would be suprised if another £5 x 6 can be gained having previously had 6 x £5 from S+S accountYorkshire_Pud said:Plus account has a monthly charge of £3 which dents the £5 cashback even though it’s unlimited duration.
Six max £5 cashback per spend and save account. That’s it. No second time around.
Open another or convert existing Classic plus if desperate for another string of six fivers.
*new as defined by TSB, in this case an account which was opened as Spend & Save in October, changed to Spend & Save Plus in April and changed once again to Spend & Save in May
Being as terms and conditions of Plus account are : "If you’ve more than one Spend & Save Plus account in your own name as an individual or more than one joint Spend & Save Plus account, we may convert your additional Spend & Save Plus account(s) into a Spend & Save account or another current account in our range" more likely to be an unintended loophole than action of downgrading back to S+S being defined by TSB as "new"You believe this is the case "TSB's system is correctly enforcing the terms and conditions of the offer"I believe this is the case "more likely to be an unintended loophole than action of downgrading back to S+S having already received maximum £5 x 6 per account permitted by S+S T+C being defined by TSB as "new"Only fact we know for certain is that everybody can believe what they want to believeMaybe ( maybe not) you are correct that TSB intention was £5 x 6 months S+S maximum per account with no apparent stated limit to number of S+S accounts that can be opened,that TSB subsequently launched a S+S Plus account "If you’ve more than one Spend & Save Plus account in your own name as an individual or more than one joint Spend & Save Plus account, we may convert your additional Spend & Save Plus account(s) into a Spend & Save account or another current account in our range" which offered £5 per month less a £3 monthly fee = £2 profit for same number of debit card transactions until such time as TSB might decide to terminate the incentive,that TSB intended to waste money issuing a new debit card when customer upgraded to Plus and intended to waste more money issuing another new debit card when the customer month later downgraded back to S+S so that the customer(s) due to TSB intention that customer(s) would then be able to gain another £5 x 6 months without paying a fee on apparent unlimited number of S+S accounts
Straw man.
In the same way, I presume the intention of Term 1.1 is to give existing customers on legacy account types an incentive to move over to the Spend & Save product. The term does not forbid you from moving from any account (other than Classic), and that's what matters when it comes to deciding whether or not cashback should be paid.
Do you agree then that intention has nothing to do with whether Cashback should be paid or not?Being as S+S Plus was not even a live account at the time S+S launched I fail to see connection between S+S Plus and S+S T+C that you quoteThe most recent S+S account that I opened Debit card and PIN were issued, was able to change PIN, however card could not be used online or offline with PIN, was not possible to order replacement card, I seemingly got around that by upgrading to S+S Plus and downgrading back to S+S, debit cards that could be used were issued on both occasions and I received £5 for 30 debit card transactions I certainly agree then that intention has nothing to do with whether Cashback might be paid or not0
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