£100 Ulster Bank NI switch offer - ends 19 November 2020

Yorkshire_Pud

I applied for the UB select account on Tuesday. Said I’d been accepted.

 I then applied for a Virgin current account which appeared immediately in my online banking and a debit card arrived two days later.

Haven't heard a single thing from Ulster Bank, nothing! Not even an email.

castle96

it's slow and it aint easy. 

ischris85

Yorkshire_Pud said:

I applied for the UB select account on Tuesday. Said I’d been accepted.

 I then applied for a Virgin current account which appeared immediately in my online banking and a debit card arrived two days later.

Haven't heard a single thing from Ulster Bank, nothing! Not even an email.

It took 4~ weeks to receive the debit card etc for me.

Yorkshire_Pud

ischris85 said:

Yorkshire_Pud said:

I applied for the UB select account on Tuesday. Said I’d been accepted.

 I then applied for a Virgin current account which appeared immediately in my online banking and a debit card arrived two days later.

Haven't heard a single thing from Ulster Bank, nothing! Not even an email.

It took 4~ weeks to receive the debit card etc for me.

What is their first contact? A letter?
Wish I’d kept my savings account open now!
But at the time I was angry because they turned me down for a credit card and reported to Experian that I was using an alias. The ‘alias’ being my name without Mr in front which would have been what the fools asked for.

ischris85

I believe it was a text message after about 2 weeks.

bristolleedsfan

Yorkshire_Pud said:

I applied for the UB select account on Tuesday. Said I’d been accepted.
Haven't heard a single thing from Ulster Bank, nothing! Not even an email.

No email from them, first communication I received was printed application form sent by post requiring signature,  sent back yesterday .....

Yorkshire_Pud

Thanks both I will just wait and not get bothered.
The difference between banks is astounding especially as the RBS, Ulster, NatWest group procedures must be so wasteful of resources and inefficient. Not fit for the 21st Century.

Ashen

where_are_we said:

I returned the signature documents but no specific ID documents were asked for so provided none. Has anyone managed to fully open the account and complete a cass switch without providing ID?

Yes, mine completed/switched a couple of weeks ago ago, no ID, just signature forms sent off.

Can't say I've been impressed by Ulster Bank's procedures, but also got my Lloyds letter saying about the switch from them on the day it switched - which seems pretty common occurrence from many banks.

where_are_we

Ashen said:

where_are_we said:

I returned the signature documents but no specific ID documents were asked for so provided none. Has anyone managed to fully open the account and complete a cass switch without providing ID?

Yes, mine completed/switched a couple of weeks ago ago, no ID, just signature forms sent off.

Can't say I've been impressed by Ulster Bank's procedures, but also got my Lloyds letter saying about the switch from them on the day it switched - which seems pretty common occurrence from many banks.

Thanks, hope as in your case no ID documents will be required, as this would only prolong what is going to be, by all accounts  a slow process. Glad I decided to get one more month`s interest out of one of my soon to be defunct TSB Classic Current Account and chose the beginning of November to be my switch date thus leaving ample time I hope!

Ghostcrawler

1. On 2nd Oct submitted my documents (I was asked to send documents with certification which I did at nearest NatWest branch, they dont say this on the letter but when I called they mentioned that you can go to your nearest NatWest or RBS and ask the staff to certify your documents and they will post too)

2. On 14th Oct received email that my switch has started.  No communication was sent in between and getting the next communication regarding switch was weird.

3. On 15th Oct got another email which had my Customer number and also mentioned I will be sent activation code seperately

4. Today, 16th Oct received Debit card and PIN all together but in seperate envelope ofcourse

Still no sign of account number...which is fine, I wont have done anything other than setting up payee from my main bank account. Still awaiting for activation code to login to my online banking. Hopefully by 21st Oct all will be sorted incl. switch.