Electric bill is £1.215.78

help2020

How do I take my electric company to court .
Theey say I own 1215.78 . On a pay moth rate . I live in a one bedroom flat myself . I as to go on a pay-as-you-go . I asked do I own any money they said no . . Ok I wat to go on a pay go . If I don't own any think .   Today I had a letter say I own then 1215.78 
I don't know how I go to pay that when I on benefits due to anxiety and depression and bpd learning disabilities  
Any help please 

elsien

You don't take them to court.
First of all you check the readings, you check when and how the arrears built up, and you check for mistakes.
How long ago did they tell you you didn't owe anything?  Have you checked your meter readings?  Have they given you a breakdown of the bill? 

help2020

Last week before they put a pay as you meter 

help2020

every billetter is completely different and the user's is different the date and night-time it's completely different as well

TadleyBaggie

The  OP's other thread sheds more light on what happened:

https://forums.moneysavingexpert.com/discussion/6180010/i-need-help#latest

Grumpy_chap

As well as checking your meter readings, do the meter reference numbers they have put on the letter match the meter reference number of the installed meter?

help2020

I didn't check any numbers or reading numbers before they changed it

Archie_Duke

From OPs other thread

help2020 said:

I am with SSE . I move in to my one bedroom flat  as a temporarily were the council done my other flat up due to damp and mould.  After a week I moved it this property I liked it so I asked if I could stay here long time  . told SSE what was going on and I asked if I could have a pay asyou they  said no because I was a temporary in this property until I sign my tenancy agreements I can  weeks after moving in I in the 4th of June.  . So I recall up for a pay-as-you-go meters . They said some will be in touch with me with a date and time . Nothing .  but SSE is charging me from April when I didn't I wasn't even in the property then even the data temporarily . They won't £1.215.78 . Of .  . 30 apr 2019- 31 July 2020 

Please help me . 
 I won't to go to court about this

Gerry1

Unfortunately it's not very clear exactly what has happened; presumably you are being charged for someone else's arrears because they didn't close their account down correctly and pay the final bill.

The best thing would be to go book an appointment with Citizens Advice, taking all the relevant documentation with you.  They can help you to submit a formal complaint to SSE.

help2020

i don't understand why is cancelled bill 

Gerry1

Have you been ending monthly meter readings?  If the bills show readings with E against them they are estimates.

BTW, have you signed up to SSE's Priority Services Register?