Does anyone understand the number porting of landlines?

iniltous

A little irrelevant now, but the Openreach frame tech , working on the MDF , is strictly a wiring operation, in basic terms , physically disconnecting the OR external network ( the copper pair to your home ) from TT’s equipment and reconnecting the external network to VF equipment, by closing the task, instructions are sent via the common ordering portal that the physical work is done, then any ‘programming’ needed by the company’s gaining and losing you , is done by themselves , so in your case TT close your account and should deal with the fact that you are taking the phone number with you, and VF provide your connection in their network , including allocation of the ported number to your ‘line’, as your service worked in the main , indicates the OR Frame Tech completed their task successfully, the lack of incoming calls from one ‘network’ when all others were OK always indicated a ‘data’ problem , not physical wiring problem  , and OR are ‘physical wiring only’ when it comes to telephony.

ColinD1

Sorry I missed this. 
I presume that as I was being billed for calls by Vodafone that the physical process was completed. TalkTalk bills did not include any charges for calls.
So as expected glitch is procedural.
Now with BT, problem still exists but what a joy to be treated professionally backed up by a proper system.
I have proof that not only did Vodafone misrepresented the problem to me as only being with 3 people to me, they threatened their staff with disciplinary action if they attempted to help me and they actually entered in their system that the problem was that I said that I could not make calls but they had evidence that I could!
I requested SAR and persisted when they pointed to references on their complaints portal I couldn't see. The Chinese whispers between Vodafone employees when I was on hold are amusing. I am impressed how calm and clear I was.

ColinD1

Just to tidy this thread.

B T did manage to fix this, but TalkTalk refused to acknowledge the problem claimed to have forced it a couple of times before actually fixing it at the end of June/start of July.

As I was operating  through BT i have not received any technical explanation. I believe there were a few people within using their mobiles to check if they were being routed to my phone.

Do not know if I have done anything to close a glitch or not. 

iniltous

Number port ,  in principle a good idea, failed regularly when there was only BT and cable company’s ( before they merged into Virgin Media ) , now with the myriad of providers , some with ‘networks’ , others virtual network operators, mobile operators etc, and frankly some staff that have no technical knowledge of the products they sell, I’m amazed there are not more complaints of messed up number ports…and as you well know, its easy way to blame the other party’s involved, and hope the complainer goes away ( possibly with a small credit to their account ) 
Well done for not giving up , but as far as glitches being closed as a result of you perseverance, unfortunately I doubt it.
FWIW, Ofcom we’re  consulting on the entire number port system because currently if a provider with its own number range went bust , as well as ‘direct ‘ customers being affected , any ‘ex’ customers ( those having a ported number from them ) would also suffer.