Car purchased has 5100+ more miles than advertised at delivery - offered cash back per mile - rate?

AdrianC

Laurence_Harvey said:

Don't be ridiculous.

Even if the tyres did only last 18k, you'd only be entitled to a third of the price, since you were expecting them to be 2/3 worn after 12k.

Are you always so abrasive?______I think that poster makes a valid point.

I'm very happy for you.
I think their point is utter entitled nonsense.

And... guess what? My opinion is just as valid as yours. Except mine's based on fundamental principles enshrined in law...

You have unilaterally decided what the OP is ‘entitled’ to___but what the OP can or can’t expect by way of compensation, for want of a better word, is moot and up for discussion.

No, I've not "unilaterally" decided anything. I've considered the actual loss to the OP.
And, when it comes to the tyres, then assuming 18k life overall, that's a third of their life - from 12k to 18k. But that is taken into account in the difference in valuation between the two vehicles - one with 12k, one with 18k.

Expecting monetary recompense to the full difference in value between a vehicle with the expected mileage and with the actual PLUS a full set of OE-quality tyres...? No, that is simply not reasonable.
A two second google suggests that Tekna-spec Qashqows come with 225/45 19 Bridgestone Dueller HP as OE fit. Blackcircles list those at £163 each fitted.
https://www.blackcircles.com/catalogue/bridgestone/d-sport-hp/225/45/R19/W/92/f

So expecting a full set of brand new in return for a third of their use? That's betterment to the tune of about £435 - which, added to the £4-500 difference in value - leaves the OP with "recompense" of about double the actual loss.

And, even then, that £4-500 is not their actual ultimate loss. It's the difference in value now. Their ultimate loss will be the difference in value at the end of their ownership - and, after most durations of ownership, 5k miles will make virtually no difference to the sale value. Certainly less than the £300 on the table now.

You sound like you’d be far more charitable than I would be towards a car-dealer that is quite clearly attempting to chisel the OP.

"Chisel"? Hardly.

The vendor has already accepted liability, and offered approximately 75% of the difference in value, straight off. Expecting 200% of that difference? Nope.

Laurence_Harvey

AdrianC said:

Laurence_Harvey said:

Don't be ridiculous.

Even if the tyres did only last 18k, you'd only be entitled to a third of the price, since you were expecting them to be 2/3 worn after 12k.

Are you always so abrasive?______I think that poster makes a valid point.

I'm very happy for you.
I think their point is utter entitled nonsense.

And... guess what? My opinion is just as valid as yours. Except mine's based on fundamental principles enshrined in law...

You have unilaterally decided what the OP is ‘entitled’ to___but what the OP can or can’t expect by way of compensation, for want of a better word, is moot and up for discussion.

No, I've not "unilaterally" decided anything. I've considered the actual loss to the OP.
And, when it comes to the tyres, then assuming 18k life overall, that's a third of their life - from 12k to 18k. But that is taken into account in the difference in valuation between the two vehicles - one with 12k, one with 18k.

Expecting monetary recompense to the full difference in value between a vehicle with the expected mileage and with the actual PLUS a full set of OE-quality tyres...? No, that is simply not reasonable.
A two second google suggests that Tekna-spec Qashqows come with 225/45 19 Bridgestone Dueller HP as OE fit. Blackcircles list those at £163 each fitted.
https://www.blackcircles.com/catalogue/bridgestone/d-sport-hp/225/45/R19/W/92/f

So expecting a full set of brand new in return for a third of their use? That's betterment to the tune of about £435 - which, added to the £4-500 difference in value - leaves the OP with "recompense" of about double the actual loss.

And, even then, that £4-500 is not their actual ultimate loss. It's the difference in value now. Their ultimate loss will be the difference in value at the end of their ownership - and, after most durations of ownership, 5k miles will make virtually no difference to the sale value. Certainly less than the £300 on the table now.

You sound like you’d be far more charitable than I would be towards a car-dealer that is quite clearly attempting to chisel the OP.

"Chisel"? Hardly.

The vendor has already accepted liability, and offered approximately 75% of the difference in value, straight off. Expecting 200% of that difference? Nope.

What is that ‘happy’ comment supposed to be about?; a tad churlish again Adrian. Can you not help it?

I think you probably missed the point of that post. It was effectively saying that the OP is (or should be!) in the driving seat (no pun intended) when it comes to accepting, or rejecting, the dealers offer.

The used car market has hardly been buoyant in recently times has it?

Putting a price on what you feel is the OP’s actual loss is one thing but that doesn’t account for the fact that none of this situation has been brought about by the OP. Why should the OP be in any way charitable to a car dealer that’s allowed his staff (unwittingly or otherwise) to put 1000’s of miles on a car and then sell it as though that mileage never happened.

The OP paid their money in good faith and received a car that didn’t meet (by a long way) the advertised specification.

As for the tyres, using your figures, there is probably £200 worth of rubber alone that’s disappeared from those treads in recent months. Then there is brake discs/drum wear...other consumables,... servicing??...it all comes out in the wash___ and yes, given the circumstances a £300 offer by the dealer does sound like an attempt to chisel the OP. Not much in the way of ‘goodwill’ is there? 

Laurence_Harvey

JJ_Egan said:

Dealers  ex demo car ??

If so usually serviced and faults fixed as being used .

Reads to me as miss advertised as opposed to lols chiselling you .

OP are you willing to give the car back  or settle for £300/ £500 .

I really dislike car-dealers, ___maybe nice guys out of work, but once behind a sales desk they become ruthless two-faced mercenaries....the whole lot of ‘em.

And, yes, they all carry chisels!    __metaphorically speaking of course. 

Jumblebumble

neilmcl said:

DoaM said:

They're offering you 5.8p per mile. Allegedly the mileage charge varies from 3p to 30p per mile depending on finance provider but a quick search suggests that very few have mileage charges <6p per mile and most are much higher (depending on vehicle brand, and also the amount of mileage over as a percentage of the contract mileage ... more miles can lead to higher per-mile charges ... your car has 40% mileage overage).

IMHO I would push for £500 and settle for £400.

I would push for much more that that. All they're offering is a small rate equivalent to an excess mileage rate, it takes no account of the loss of value or depreciation of the car. I would be pushing for at least a grand off, in fact with this sort of mileage discrepancy I'd probably just hand the car back and go elsewhere.

Surely on say a lease car the excess mileage is exactly to cover the Depreciation/loss of value at disposal.
 Why would it be different here ?
I would advise the OP to investigate how much excess mileage costs are on a PCP from the manufacturer for an equivalent car and go from there
The industry standard has IMHO been fabricated

AdrianC

Laurence_Harvey said:

I think you probably missed the point of that post. It was effectively saying that the OP is (or should be!) in the driving seat (no pun intended) when it comes to accepting, or rejecting, the dealers offer.

If it really was a totally distance sale, then there's 14 days to reject the car under DSR, of course. As I said back on page 1.

The OP didn't mention how long they've had it, just "recently". And if they don't wish to reject it, then that all becomes academic.

Nissan's own PCP on a Qashqow charges 8p/mile excess mileage. Which would put the 5,139 miles at £414.88. Which fits nicely with the estimate of £4-500 value difference between identical cars with 13k and 18k on the clock. And puts the £300 initial offer into the right ballpark.
https://www.nissan.co.uk/vehicles/new-vehicles/qashqai/offers/personal.html

[Deleted User]

I'd push for £500 or a new set of OEM tyres fitted.

born_again

chrisgeorge72 said:

Hello all,
For more info the car is a Nissan Qashqai Tekna 19 plate and is in tip top brand new looking condition overall and has only been used by the dealership which has stacked the above average miles on in recent months.
Your help is very much appreciated.
thanks
chris

So dealers have been shut down for several month & they have been racking up the miles?
Makes you wonder just what they have been doing...
Most people have done next to no miles for a few months due to lock down & being furloughed or working from home..
Think I did 180 in 3 months.

When did you place the purchase & receive the car?

Mercdriver

Biggus_Dickus said:

£300 is derisory imo. The cheapskates are trying to have you over.

It was their advertised mileage that led you to buy the car initially. You purchased it in good faith believing that the mileage was 12k.

I don’t know what car model it is but at 12k miles your tyres will probably (??) have reasonable amounts of tread left.

At 18k mile both front & rear tyres will possibly/probably need changing soon’ish.

Tell them you want 4 new (original spec) tyres  + £500...minimum!

 

 

 

I bought my CX-5 at 23k miles.  It is now at 64k and I still have 4-5mm left on my tyres qwhich were the ones present at time of purchase..

deanos

just curious, what name is previous owner down as on log book ?

AdrianC

deanos said:

just curious, what name is previous owner down as on log book ?

There won't be one. Previous keeper names haven't been on V5Cs since GDPR.