Student loans and pensions

angela2011

Hi there, could someone point me in the direction of help section for this where it explains what you need to do please? I must be blind as i cant see anything...

TIA

Bluetonic123

My first success!

Quickquid agree with my adjudicator and have agreed to refund me my interest plus 8%! I first complained to them at the end of August 2016 so it hasn’t been a quick process. I am so glad I did.

Summary of progress

Peachy – settled with them (for a lot less than I should have but the cash saved me from a tight spot)
Mr Lender – settled with them
H&T – adjudicator didn’t uphold my complaint so referred it to the ombudsman
247moneybox – is with the adjudicator
Wonga – I want them to look at loans over 6 years old – they have offered me £200 for one that was within the time but if they look into them this could run into the thousands. This is with the jurisdictions team. I think it will take a long time but if it is upheld the longer I wait, the more interest will build up.

TriggerHappy

"Thanks to this thread I have contacted 5 companies, however is there anything I can do regarding Payday UK's refusal to provide a loan history?"

Hiya, I dunno if it helps but if you go into Noddle (assuming you have an account) and then g;

1. FINANCIAL ACCOUNT INFORMATION
2. CLOSED ACCOUNTS

It gives you a list of everything, including old PDL's up to and including 6 years ago. If you then click on the > button at the side of it then it shows you the opening balance...

sourcrates

angela2011 wrote: »

Hi there, could someone point me in the direction of help section for this where it explains what you need to do please? I must be blind as i cant see anything...

TIA

Debt camel is the site you want :

https://debtcamel.co.uk/payday-loan-refunds/

Jamesd27

Hi,
How did you get this back ? Did you have a pre written letter or anything ? I've not had one with wonga but have had others.
Cheers

M0le4123

How long have people waited once its gone to the final ombudsman - we have had the adjudacator request from QQ but they've come back with a counter offer, so looks like we will have to go to ombudsman. Have people been successful with this.

Mathew_O'Connor

Hey,

can you provide me the letter template you used?

I'm in the same boat as you so would love to get some help/.

Thanks

FourMenHadADream

M0le4123 - QQ disagreed with my adjudicator and I've been in the queue for ombudsman review since mid march. Others have been waiting far longer.

Edit - I called FOS today for an update and the case is now being reviewed by ombudsman. I'll post an update as soon as I hear from them.

angela2011

Hi there, i sent an email to cheque centre requesting a statement of my account last week. I received a response with the details, however they said the following.

"You complaint has been logged and is in line for investigation, you will receive your acknowledgement letter within the next 3 business days in the post.

FYI our regulators allow up to 8 weeks for us to investigate, review and respond to your complaint.

### will respond to you in writing once she has completed her investigation."

My questions is... Do i need to send another email asking for a payday refund or should i leave it as it is?

Any help or advice would be greatly appreciated...

TIA

A

gill33uk

Hi, I also received this response, Debt Camel have a page https://debtcamel.co.uk/payday-lender-wont-send-loan-details/ so I did a bit of amending and pasting and now have been told they are looking into it, I had 4 loans from them over a two year period. Keep at em!