Barclays Blue Rewards - any pitfalls which I need to know about?

funkycredit

Ok thanks. Think I'm with you now, so the fee just paid is for the current month then? If so fine, as DD's will be fine this month (one is Barclaycard). 👍

Appreciate rewards for September won't be paid till October. That's fine. So in my case I can forget August (and the fact I added it so late). 

afis1904

Has anyone got their missing rewards for last month yet?

pochisoldi

afis1904 said:

Has anyone got their missing rewards for last month yet?

Got my mortgage reward and half my £7 reward on the 3rd.
On the 8th (today) I got fed lies when I phoned them up.
BB: Have you checked your notifications?
Me: No, I'll just have  a look. No - nothing other than the outage notification for Sunday.
BB: It was a problem that occurred during the outage
Me: No it wasn't the payment was done incorrectly on the 3rd, and the outage was on the 6th.
BB: It was the outage
Me: Whatever. When will it be fixed?
BB: You'll get a notification
At which point the conversation was rapidly ended.
(Rant: When are people going to learn that a mistake is an opportunity to move up in people's estimation. People actually hold businesses that deal efficiently with mistakes and problems in higher regard than ones that get it right all the time!)

mab3000

In terms of the issue with some customers only receiving half their blue rewards entitlement this month, the issue is still ongoing, and is going to take up until the 16th to identify all affected customers and correct their entitlement. 

EarthBoy

adindas said:

mab3000 said:

In terms of the issue with some customers only receiving half their blue rewards entitlement this month, the issue is still ongoing, and is going to take up until the 16th to identify all affected customers and correct their entitlement. 

What about asking for compensation. Has anyone tried it. In the past Barclay was very generous in paying compensation

Compensation for what? If it's paid late you won't miss out, so there's nothing to compensate you for.

kaMelo

adindas said:

mab3000 said:

In terms of the issue with some customers only receiving half their blue rewards entitlement this month, the issue is still ongoing, and is going to take up until the 16th to identify all affected customers and correct their entitlement. 

What about asking for compensation. Has anyone tried it. In the past Barclay was very generous in paying compensation

Seriously? 
£3.50 paid a few days later than normal. To what extent have you suffered because of this?

AlwaysLearnin

The 2nd/missing £3.50 has been added to my rewards account today

myth123

As has mine, the missing £3.50 has been paid. Hopefully the double reward payment in a week or so comes in without issues!

TheEffect

The Barclays Blue Rewards Savings Account interest rate is dropping from 0.5% to 0.15%, FYI. 

block10

kaMelo said:

adindas said:

mab3000 said:

In terms of the issue with some customers only receiving half their blue rewards entitlement this month, the issue is still ongoing, and is going to take up until the 16th to identify all affected customers and correct their entitlement. 

What about asking for compensation. Has anyone tried it. In the past Barclay was very generous in paying compensation

Seriously? 
£3.50 paid a few days later than normal. To what extent have you suffered because of this?

Cant put a price on the shock value of receiving less then what was expected. At first i thought i had done something wrong, like missed a DD payment.