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Elderly Parents getting Ripped Off

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Comments

  • Hasbeen
    Hasbeen Posts: 4,404 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    xlnc99 said:
    On a separate note - which we will i am sure get to later, how on earth is my parents credit only £170 pound when they been paying through the roof for the DD. I calculate at least 1k and this is without factoring in the high charges they got throughout the year for which i believe were in correct. 
    Okay just check yourself that immersion is definitely off? People sometimes forget?

    Again this comes back to what readings have been used? Can you please post the current readings for both gas / electric and also what readings your parents have being giving or receiving? As far back as you can, estimated, actual etc? From their account?
    The world is not ruined by the wickedness of the wicked, but by the weakness of the good. Napoleon
  • Gerry1
    Gerry1 Posts: 10,850 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Two problems instantly jump out from the bill screenshot.
    • The latest reading is Estimated.
    • They are paying 13.734p per kWh and 20.5485p per day for electricity, including 5% VAT.  For comparison, I'm paying only 12.11343p per kWh, Standing Charge 13.2825p per day.
    Compare and switch !
  • xlnc99
    xlnc99 Posts: 1,673 Forumite
    1,000 Posts Fourth Anniversary Name Dropper
    FYI -  there was a couple of mistakes in the electric bill which i for August 2019-November 2019 which i have now rectified. This explains what @Gerry1 was alluding too. My fault, i mistyped. Everything is correct as i have triple checked it

    Last 12 months
    Electricity - 8622wh  = £1132.24

    August 2019                                £82.58                601kwh
    September 2019                           £68                     516kwh
    October 2019                              £58.34               446kwh
    November 2019                           £53.22                407kwh
    December 2019                          £56.44                431kwh
    January 2020                              £465.47              3559kwh
    February 2020                            £137.68              1053kwh
    March 2020                                £54.43                 416kwh
    April 2020                                   £47.59                364kwh
    May 2020                                   £88.60                677kwh
    June 2020                                  £17.44               133kwh

    Gas - 28390kwh = £854.13

    August 2019                                 £27.52               855kwh
    September 2019                           £23.84               785kwh
    October 2019                              £67.59               2252kwh
    November 2019                           £115.83             3860kwh
    December 2019                           £165.94             5530kwh
    January 2020                                £94.90              3162kwh
    February 2020                               £107.54           3583kwh
    March 2020                                  £106.97             3564kwh
    April 2020                                     £64.73              2157kwh
    May 2020                                     £43.48              1449kwh
    June 2020                                    £29.95               998kwh

    Billing - All done by Direct Debit which Scottish Power Take Monthly
    Energy Billing

    Date                                             Energy Bill                        Payment Made

    June 2019                                     £204.32                             £284.00
    July 2019                                      £165.28                              £252.00     
    August 2019                                   £119.82                              £252.00
    September 2019                           £131.90                             £252.00
    October 2019                                £115.41                               £252.00
    November 2019                             £142.43                               £252.00
    December 2019                            £177.55                              £252.00
    January 2020                                  £289.36                              £252.00
    February 2020                                  £658.38                               £252.00
    March 2020                                     £175.36                             £252.00
    April                                               £197.59                                £315.00
    May 2020                                       £107.32                                  £315.00
    June 2020                                      £149.46                                £315.00
    July 2020                                       £21.57 & £41.72                  £315.00
  • Gerry1
    Gerry1 Posts: 10,850 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 16 July 2020 at 4:42PM
    xlnc99 said:
    My fault, i mistyped. Everything is correct as i have triple checked it
    **  Does not compute !  **
    October 2019
    £58.34 electricity + £67.59 gas does not give an Energy Bill of £115.41
    Similar problems for other months.
  • xlnc99
    xlnc99 Posts: 1,673 Forumite
    1,000 Posts Fourth Anniversary Name Dropper
    Please see attached bills for gas/electric from feb 2020 to current


  • xlnc99
    xlnc99 Posts: 1,673 Forumite
    1,000 Posts Fourth Anniversary Name Dropper
    @Gerry1 - Please see attached screenshots from the SP wesbite


  • xlnc99
    xlnc99 Posts: 1,673 Forumite
    1,000 Posts Fourth Anniversary Name Dropper
    @robin9 @Hasbeen - screenshots attached of previous bills that you requested
  • tim_p
    tim_p Posts: 890 Forumite
    Eighth Anniversary 500 Posts Name Dropper
    Gerry1 said:
    Two problems instantly jump out from the bill screenshot.
    • The latest reading is Estimated.
    • They are paying 13.734p per kWh and 20.5485p per day for electricity, including 5% VAT.  For comparison, I'm paying only 12.11343p per kWh, Standing Charge 13.2825p per day.
    Compare and switch !
    Surely the tariff isn’t really that bad, it’s the consumption that’s the problem.  Had the cost per elec unit been around the 16p mark then yes but 1p per unit over 8000+ units consumed is ‘only’ £80. Drop a few thousand of units off that total and then you’re talking proper savings. Not dismissing the savings to be made on the tariff but surely the main problem here is excessive consumption. 
  • Gerry1
    Gerry1 Posts: 10,850 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 16 July 2020 at 5:48PM
    Well, it's a dreadful gas tariff at 3.15105p per kWh and daily charge of 20.5485p inc VAT.  Unfortunately, being on an expensive tariff means that you have to put up with expensive bills.
    With their annual consumption of 28390kWh, that equals £969.59. In my area with Robin Hood / Ebico that would cost £679.34.
    It's just like buying petrol on the motorway because it's convenient and then wondering why £10 only activates the pumps for a few seconds.  The answer is to look up at the totem.  On the motorway tonight it said 133.9p whereas locally it's 108.9p.  If your parents want lower gas bills they need you to help them to compare and switch.
    I'll dig a bit deeper when I have a moment.
  • Gerry1
    Gerry1 Posts: 10,850 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    tim_p said:
    Gerry1 said:
    Two problems instantly jump out from the bill screenshot.
    • The latest reading is Estimated.
    • They are paying 13.734p per kWh and 20.5485p per day for electricity, including 5% VAT.  For comparison, I'm paying only 12.11343p per kWh, Standing Charge 13.2825p per day.
    Compare and switch !
    Surely the tariff isn’t really that bad, it’s the consumption that’s the problem.  Had the cost per elec unit been around the 16p mark then yes but 1p per unit over 8000+ units consumed is ‘only’ £80. Drop a few thousand of units off that total and then you’re talking proper savings. Not dismissing the savings to be made on the tariff but surely the main problem here is excessive consumption. 
    It's both.  Would you choose pay 'only' £1.60 per litre for petrol when you could pay £1.21 ?
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