NewDay TUI Credit Card closing

D3xt3r5L4b

funkycredit said:

D3xt3r5L4b said:

peasmith6 said:

I too have been saving my points putting all my household bills on the credit card and paying off at the end of the month.  Given that TUI have put their prices up a lot for next year looks like I will lose my points.  When you reach 2500 you can then claim the points through booking a holiday or flight you are not then rewarded with a cash reward off of the balance of your account.  You pay for the deposit or holiday in full and then whatever points you have then get deducted from your account.  Any points that people have earned when the account is to be closed in September should be able to be used for longer than the day mentioned - so going to lose out on £35 worth of points - wish I had used my other credit cards now - so much for 'loyalty'.

What loyalty are you referring to?

Is there really any need for your ridiculous posts when all they do is belittle or condescend people. You know something, you're no different to anyone else here. You aren't better than the next poster! 

It's pretty clear and obvious that the poster referred to loyalty by using the card which offered free points that convert into vouchers.  Anyone with a half a brain can see that! 

It’s a fair question.

I was asking what loyalty said poster was referring to. 

funkycredit

Again, makes no sense. It's a credit card that rewarded loyalty. You spend on it and they give money off TUI vouchers. 

I've had £500 in one year before, granted I put all my spend on the card to test it but now I don't care so much. 

£500 off my holiday was great. Can't complain. 

pamturner79

Just a thought,  i have 23968 reward points,  could i buy a gift card from a tui travel shop or online for £200 & when the transaction goes on my credit card, the points will go against that transaction. Or can the points only be for holiday booking or flights. Would be interested to know. Thanks

Tkonion

funkycredit said:

Tkonion said:

This affects me to. Both Newday and Tui are showing that they don't value their customers with this action and it won't be forgotten.

Exactly! I don't blame NewDay. It's clearly a TUI thing? They're the client so it's most probably their decision (or ND are annoyed that they've had to issue millions of refunds)! 

Amazon card & Debenhams both reward me well so I'm not necessarily slating NewDay - I blame TUI. 

Neither company are covering themselves in glory with the way this has been done IMO. It's not so much the relatively small amount of money/points that I'll be losing its more the casual way it's being implemented with no realistic opportunity for customers to salvage their points balance .
I'm really surprised that Newday aren't contacting Tui card holders and offering a replacement card account in its place, possibly with some sort of gesture to compensate for the annoyance.

NoodleDoodleMan

I would assume that TUI are not benefitting much from the hook up with NewDay, hence the decision to terminate the card.

They should not have put a definite end date on using accumulated points though - could easily have extended then for 3 years, for example.

johnspot

I have a copy of the contract that states the rewards should be used within 2 years of earning them, for me that will mean I have until July 2021 to spend them 

johnspot

D3xt3r5L4b said:

Part and parcel of taking a credit card whose rewards are tied to a brand/product/service rather than raw cashback. 

D3xt3r5L4b said:

peasmith6 said:

I too have been saving my points putting all my household bills on the credit card and paying off at the end of the month.  Given that TUI have put their prices up a lot for next year looks like I will lose my points.  When you reach 2500 you can then claim the points through booking a holiday or flight you are not then rewarded with a cash reward off of the balance of your account.  You pay for the deposit or holiday in full and then whatever points you have then get deducted from your account.  Any points that people have earned when the account is to be closed in September should be able to be used for longer than the day mentioned - so going to lose out on £35 worth of points - wish I had used my other credit cards now - so much for 'loyalty'.

What loyalty are you referring to?

D3xt3r5L4b said:

peasmith6 said:

I too have been saving my points putting all my household bills on the credit card and paying off at the end of the month.  Given that TUI have put their prices up a lot for next year looks like I will lose my points.  When you reach 2500 you can then claim the points through booking a holiday or flight you are not then rewarded with a cash reward off of the balance of your account.  You pay for the deposit or holiday in full and then whatever points you have then get deducted from your account.  Any points that people have earned when the account is to be closed in September should be able to be used for longer than the day mentioned - so going to lose out on £35 worth of points - wish I had used my other credit cards now - so much for 'loyalty'.

What loyalty are you referring to?

I assume you are referring to the loyalty displayed by Tui or not as it may be

bradders1983

I have no doubt another clause somewhere in there about the end of the commercial relationship will trump that one.

paulvsmith52

I was thinking about this recently. I have a holiday booked for next year with tui and i would normally pay with the credit card about 6 weeks before and then pay the entire balance when the next statement came. If i was to pay the balance now on the card do you think i could then transfer the balance to one of the cards offering 0% on balance transfers for say 20 months?

NoodleDoodleMan

If memory serves, the attraction of the TUI credit card when introduced was the % fees for bookings of their flights, holidays and cruises - whereas they imposed a 3 (?) % fee for using any other CC to settle the deposit or balance.

When the government legislated for the (long overdue) abolition of card fees in early 2018 the TUI card lost its appeal to most punters - except customers who had accumulated a decent number of loyalty points to cash in.

Once points were used up there was little to be gained retaining the TUI card in comparison to other reward or cashback card deals - so they were ditched.

Of course my recall may be flawed !!!