CST letters' forum group thread

Fruitcake

ForumUserOne said:

CST Law didn’t provide any evidence or other forms. There was no ‘enclosed pack’, just payment instructions on the back. A few other posts suggest others have received the same, followed by another letter with forms. 

I also came to the same conclusion when searching for Conkai privacy policy. 

So my plan of action:

1. Email SAR to Conkai and VCS 
2. Email SAR to DVLA
3. Email CST Law about seeking debt advice and denying any debt, that I am awaiting SAR and ask for any evidence on what authority DRP have to instruct (e.g. any contact between me and DRP)

Note: CST didn’t add £60, it’s Conkai’s additional charge for not paying the original £100. I’ve looked back over the letters sent and amusingly DRP have offered to reduce this to £144 and £136 at various points. Recent DRP letters have even suggested that I could negotiate the £160 if was experiencing difficulties because of COVID-19 (they apparently have a “sympathetic ear”). 

Let me know if I should contact anyone else (e.g. ICO). 

Appreciate the advice, thank you. 

I suggest a complaint to the SRA about their alleged LoC on instructions from a debt collection company with whom you have no contract, and do not own the debt.

Yes, do complain to the ICO that Conkai do not appear to be registered with them.

I also suggest a complaint to the IPC that Conkai do not appear to be members of an approved ATA. 

beamerguy

Fruitcake said:

ForumUserOne said:

CST Law didn’t provide any evidence or other forms. There was no ‘enclosed pack’, just payment instructions on the back. A few other posts suggest others have received the same, followed by another letter with forms. 

I also came to the same conclusion when searching for Conkai privacy policy. 

So my plan of action:

1. Email SAR to Conkai and VCS 
2. Email SAR to DVLA
3. Email CST Law about seeking debt advice and denying any debt, that I am awaiting SAR and ask for any evidence on what authority DRP have to instruct (e.g. any contact between me and DRP)

Note: CST didn’t add £60, it’s Conkai’s additional charge for not paying the original £100. I’ve looked back over the letters sent and amusingly DRP have offered to reduce this to £144 and £136 at various points. Recent DRP letters have even suggested that I could negotiate the £160 if was experiencing difficulties because of COVID-19 (they apparently have a “sympathetic ear”). 

Let me know if I should contact anyone else (e.g. ICO). 

Appreciate the advice, thank you. 

I suggest a complaint to the SRA about their alleged LoC on instructions from a debt collection company with whom you have no contract, and do not own the debt.

Yes, do complain to the ICO that Conkai do not appear to be registered with them.

I also suggest a complaint to the IPC that Conkai do not appear to be members of an approved ATA. 

I agree, the SRA should advise CST on their failings.

If CST issue a court claim, who will they name as the claimant ?  
Their legal document following PaP indicates that DRP is the claimant as only the claimant can instruct CST

What a mess CST are getting themselves into

erayk55

BrownTrout said:

CSTs current form appears to be:
Issue LBCs for multiple tickets then issue a claim 
Issue LBCs for single tickets but then no claim.

I have a unpaid debt letter from these sewage creatures, for one parking ticket 2 years back. The letter has no reference to PCN its £150 i dont want a ccj obviously. What shall i do...

HeEELp 😌

Le_Kirk

Did you read through this thread and see what other posters are doing or have been advised to do?

Umkomaas

I also suggest a complaint to the IPC that Conkai do not appear to be members of an approved ATA. 

And to the DVLA once you've discovered from them to whom they released your details. If direct to Conkai, you ask them why the release was to a non ATA operator. 

ForumUserOne

Thanks, I’ve sent the SARs and complaints. Now to wait and see what, if anything, comes back. 

ForumUserOne

I’ve received a response from VCS to the SAR, which includes the PCN details, correspondence I sent and their internal correspondence records. Conkai/VCS got my details from my appeal, the DVLA confirmed that no-one requested information from them. I haven’t had a reply from CST Law to my denial of debt and request for evidence of contact with Debt Recovery Plus (DRP). Also, VCS’s records seem to be missing something - they mention referral to DRP in 2020 but I first received DRP letters in 2017. 

It has been 30 days. Any advice on what to do next? Send SAR to DRP? Follow up with CST? Wait to see what happens next?

KeithP

ForumUserOne said:

Conkai/VCS got my details from my appeal, the DVLA confirmed that no-one requested information from them.

This is getting quite complicated but at least that snippet of information tells you that they will be unable to transfer the driver's liability to the keeper. They need to request keeper's details from the DVLA for that.
So, do not give away the driver's identity.

Timeouts

Conkai/VCS have broken the rulebook ???
They had best tell CST to stop now before it explodes in the face of Conkai/VCS

ForumUserOne

They know I’m the keeper because the PCN happened when the car was parked in my flat’s demised parking space, which I stated in my appeal as reason they have no right to charge me to use my own space.