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Comments

  • drob4
    drob4 Posts: 154 Forumite
    Part of the Furniture 100 Posts
    Assuming I withdraw my balance (including bonus, once received), does anyone know where the account fees will be taken from?
  • quirkydeptless
    quirkydeptless Posts: 1,225 Forumite
    Sixth Anniversary 1,000 Posts Name Dropper Photogenic
    edited 3 November 2020 at 11:32AM
    drob4 said:
    Assuming I withdraw my balance (including bonus, once received), does anyone know where the account fees will be taken from?
    I had £0.17 in fees taken from the NatWest Reward account that the regular contribution was coming from Today. I've not made any withdrawals yet.
    Retired 1st July 2021.
    This is not investment advice.
    Your money may go "down and up and down and up and down and up and down ... down and up and down and up and down and up and down ... I got all tricked up and came up to this thing, lookin' so fire hot, a twenty out of ten..."
  • colsten
    colsten Posts: 17,597 Forumite
    10,000 Posts Seventh Anniversary Photogenic Name Dropper
    drob4 said:
    Assuming I withdraw my balance (including bonus, once received), does anyone know where the account fees will be taken from?
    I had £0.17 in fees taken from the NatWest Reward account that the regular contribution was coming from Today. I've not made any withdrawals yet.
    Similar for me. I had 12p taken from my RBS current account today, and 21p from my Natwest one.
  • granta
    granta Posts: 589 Forumite
    Tenth Anniversary 500 Posts Photogenic Name Dropper
    Can someone please help?
    I want to cancel my monthly payment into NatWest Invest which has is being taken from my Natwest current account. When I go into the current account in online banking on the app or website, I cannot see it set up as a regular payment or standing order. How do I cancel it (without having to phone them!)? 
  • granta
    granta Posts: 589 Forumite
    Tenth Anniversary 500 Posts Photogenic Name Dropper
    colsten said:
    drob4 said:
    Assuming I withdraw my balance (including bonus, once received), does anyone know where the account fees will be taken from?
    I had £0.17 in fees taken from the NatWest Reward account that the regular contribution was coming from Today. I've not made any withdrawals yet.
    Similar for me. I had 12p taken from my RBS current account today, and 21p from my Natwest one.
    Strangely, I have not had any charges taken from my current account so far.
  • alewin
    alewin Posts: 183 Forumite
    Eighth Anniversary 100 Posts Name Dropper
    granta said:
    Can someone please help?
    I want to cancel my monthly payment into NatWest Invest which has is being taken from my Natwest current account. When I go into the current account in online banking on the app or website, I cannot see it set up as a regular payment or standing order. How do I cancel it (without having to phone them!)? 
    You have to cancel it from your NatWest Invest account.
    Under "Your Monthly Payments" click on the edit next to the amount and then you can tick the box to say you want to stop the monthly contributions.
  • granta
    granta Posts: 589 Forumite
    Tenth Anniversary 500 Posts Photogenic Name Dropper
    alewin said:
    granta said:
    Can someone please help?
    I want to cancel my monthly payment into NatWest Invest which has is being taken from my Natwest current account. When I go into the current account in online banking on the app or website, I cannot see it set up as a regular payment or standing order. How do I cancel it (without having to phone them!)? 
    You have to cancel it from your NatWest Invest account.
    Under "Your Monthly Payments" click on the edit next to the amount and then you can tick the box to say you want to stop the monthly contributions.
    Thanks alewin. For some reason, I thought it would be like a normal standing order!
  • granta said:
    colsten said:
    drob4 said:
    Assuming I withdraw my balance (including bonus, once received), does anyone know where the account fees will be taken from?
    I had £0.17 in fees taken from the NatWest Reward account that the regular contribution was coming from Today. I've not made any withdrawals yet.
    Similar for me. I had 12p taken from my RBS current account today, and 21p from my Natwest one.
    Strangely, I have not had any charges taken from my current account so far.
    Same here. For both RBS and NatWest nothing has left my current accounts for these charges.

    I assumed I'd agreed for them to take the fee as less units bought or some other charge within the invest parts of their platforms.
  • granta
    granta Posts: 589 Forumite
    Tenth Anniversary 500 Posts Photogenic Name Dropper
    granta said:
    colsten said:
    drob4 said:
    Assuming I withdraw my balance (including bonus, once received), does anyone know where the account fees will be taken from?
    I had £0.17 in fees taken from the NatWest Reward account that the regular contribution was coming from Today. I've not made any withdrawals yet.
    Similar for me. I had 12p taken from my RBS current account today, and 21p from my Natwest one.
    Strangely, I have not had any charges taken from my current account so far.
    Same here. For both RBS and NatWest nothing has left my current accounts for these charges.

    I assumed I'd agreed for them to take the fee as less units bought or some other charge within the invest parts of their platforms.
    I had assumed the charge would be taken as units too, but can't see any transaction history that reflects that. I don't find the interface of Natwest/RBS online pages very easy to use, like not being able to see in my Natwest current account that there is a monthly payment outgoing to the Invest account. 
  • granta said:
    granta said:
    colsten said:
    drob4 said:
    Assuming I withdraw my balance (including bonus, once received), does anyone know where the account fees will be taken from?
    I had £0.17 in fees taken from the NatWest Reward account that the regular contribution was coming from Today. I've not made any withdrawals yet.
    Similar for me. I had 12p taken from my RBS current account today, and 21p from my Natwest one.
    Strangely, I have not had any charges taken from my current account so far.
    Same here. For both RBS and NatWest nothing has left my current accounts for these charges.

    I assumed I'd agreed for them to take the fee as less units bought or some other charge within the invest parts of their platforms.
    I had assumed the charge would be taken as units too, but can't see any transaction history that reflects that. I don't find the interface of Natwest/RBS online pages very easy to use, like not being able to see in my Natwest current account that there is a monthly payment outgoing to the Invest account. 
    I agree with everything here.

    This is my experience for both RBS and NatWest.
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