Aer Lingus, flight not cancelled, my rights?

Pancake123

Hopefully this is the right place, if not please help point me where i need to be.

I purchased flights with Aer Lingus (via a 3rd party, but they are irrelevant right now) from Manchester to NYC-JFK via Dublin on June 16th, returning end of June.

Aer Lingus have not cancelled the flight, even though anyone on the flight would be denied entry at the US border and stranded overseas. Aer Lingus are refusing a refund, under the basis that the flight is going ahead. It seems they are telling me my options are to take a useless voucher, or to strand myself abroad.

Where do I go from here?

[Deleted User]

 Take the voucher, not their problem you will be denied entry. 

Pancake123

_shel said:

 Take the voucher, not their problem you will be denied entry. 

Why should i take the voucher when the service they sold will no longer be as agreed?

Thrugelmir

The service is being provided. The flight is scheduled. 

lincroft1710

Your contract is for Aer Lingus to fly you to JFK. If they are able to do this then they will have fulfilled their part of the contract.

bradders1983

Pancake123 said:

Aer Lingus have not cancelled the flight, even though anyone on the flight would be denied entry at the US border and stranded overseas. 

Anyone on the flight? You sure?

Pancake123

Thrugelmir said:

The service is being provided. The flight is scheduled. 

lincroft1710 said:

Your contract is for Aer Lingus to fly you to JFK. If they are able to do this then they will have fulfilled their part of the contract.

So just so i have this right, the airline are able to keep my money for providing a flight that would leave me stranded 3,000 miles from home?

bradders1983

Yes, the entry requirements of the country you are flying to are not their concern.

Pancake123

bradders1983 said:

Yes, the entry requirements of the country you are flying to are not their concern.

So my options are lose my money to a voucher, or fly to a country and strand myself? Does that sound correct to you?

bradders1983

Or, claim on your travel insurance, an option you dont seem to have even considered. 

There is no point being arsey with me, I am merely telling you how it is from their point of view.

Westin

If you purchased travel insurance you may be able to make a claim from that if US entry restrictions no longer make your travel plans viable.  Do you have travel insurance?