Trying to get a deposit back on a puppy

born_again

hollydays said:

From what I'm seeing, the op has done nothing wrong . Not sure what you're talking about

Assume that you are replying to me. It helps if replying to someone to quote their post (click on QUOTE and it automatically adds it)

I highlighted my point that the OP had said in BOLD to make it clear what I was replying too. I have known people sacked for such breeches using bank computers, as the OP implied.

It may not be what they meant, but was a strange thing to say.

>>>Bank details matching all the information we'd researched (one of us works in banking)<<<

hollydays

You could have simply asked if that was what the Op meant

born_again

hollydays said:

You could have simply asked if that was what the Op meant

Again. Assume you are responding to me.....

Well given the OP has not come back. If they do and I'm wrong, so be it. 

hollydays

born_again said:

hollydays said:

You could have simply asked if that was what the Op meant

Again. Assume you are responding to me.....

Well given the OP has not come back. If they do and I'm wrong, so be it. 

I'm pretty sure you know I'm responding to you, so this is rather passive aggressive. If you cared to look back you will see I have an injury , actually as a result of what we'll call an 'accident, ' which makes typing hard at times, and used to account for why I edited my posts a lot .

soolin

born_again said:

hollydays said:

You could have simply asked if that was what the Op meant

Again. Assume you are responding to me.....

Well given the OP has not come back. If they do and I'm wrong, so be it. 

It could be me being responded to as I also saw a statement that suggested gross misconduct from a bank employee.

I doubt the OP will come back anyway, they bought a puppy unseen on Facebook where the sale of animals is not allowed, they bought from someone who appeared to do no research at all into the person buying the puppy, they paid by an unsafe method and say themselves that the deposit was not returnable. There is very little that can be added here unless the whole ‘buying a puppy on a whim from a stranger’ discussion is undertaken again, which is pointless.

This link might not work but animals are not allowed to be sold on Facebook:

https://www.facebook.com/policies/commerce/prohibited_content/animals

askeym

I agree with you.

[Deleted User]

Slightly different circumstances to yours but I also paid a deposit on puppy without seeing them and before anyone judges, no one loves dogs more than our family. After paying my deposit I read the breeder's detailed advert and realised that despite being a 5 star breeder, they had not had routine health checks done on one of the puppy's parents. I said I was not going to purchase on this basis and they refused to return my deposit, despite the puppies being just a few days old at the time. There are rules on "non refundable deposits" in the Consumer Contracts Act - Just because something is written in contract, it doesn't mean it is always legally binding, as businesses ordinarily cannot rely on unfair terms - I am relying on this in the online money claim which is going through now and I hope you can use this to get your money back too.

The company I paid is a 5 star breeder, but that is seriously not worth the paper it is written on. The 5 star breeder I used are on the very edge of ethical/legal: they take deposits without buyers seeing the animals (as with me); they do some, but not all the very basic health checks on their breeding stock and there are recent posts on the internet which show that these breeders have inflated the price of a puppy a couple of days before the buyers were due to collect - a bit of Covid19 profiteering, resulting in the buyer having to back out and after 8 weeks of preparing to welcome their puppy to get no puppy! Yet still no 5 star breeder rules have been broken? The breeder is also adept in taking down reviews which alert others to their practice, so anyone searching for a puppy would not even know about other buyer's bad experiences. We had another bad incident on our way to buying our perfect pup where the puppies were bred outside with little human contact and yet they were KC registered.

Unfortunately there are a many unscrupulous breeders out there who are just in it for profit and prey on the emotion, eagerness and excitement that comes when loving buyers think they have found the right puppy.  A common tactic for bad breeders is that they will make out there has been a lot of interest, implying that you will lose the dog if you don't put a deposit down immediately. Speaking from bitter experience anyone thinking of buying a puppy must always see the puppy and the conditions it is being bred in first and be absolutely confident in the people you are buying from - it is just as important as the puppy itself - do thorough research. Good luck to the OP in recovering your deposit, you deserve to get it back.
The whole puppy selling industry needs a massive overhaul, the safeguards for animal welfare are simply not effective.

The_Rainmaker

Fairplay1969 said:

Slightly different circumstances to yours but I also paid a deposit on puppy without seeing them and before anyone judges, no one loves dogs more than our family.

l will judge you, unless I knew you there is no way I would have allowed you to leave a deposit until I had met you and vetted you andyou would be expected to be up to to see them lickety split.  There are equally as many dodgy clueless buyers.

[Deleted User]

Thank you for your most helpful post 'The Rainmaker'.

The law needs firming up to protect us "clueless buyers", whose only crime is to TRUST their fellow human beings. If you see a 5 star breeder advert on an online pet shop, doesn't that give a sense of security that the transaction is all good? Like buying a new pair of jeans from a reputable online retailer, you know you can return them if they don't fit? Whatever way you look at it there is only one guilty party: the unscrupulous sellers.

If you are a genuine breeder, you should be shouting the loudest to change the industry you operate in. A good and easy start would be to make receiving a deposit without seeing the buyer completely illegal.

We all have to trust to a certain degree. For example, do you TRUST that your food has not been poisoned, or stored in safe conditions before you cook and eat it? We all have to TRUST others at some point, there are just so many dodgy people we need strong laws to protect us from.

soolin

Fairplay1969 said:

Thank you for your most helpful post 'The Rainmaker'.

The law needs firming up to protect us "clueless buyers", whose only crime is to TRUST their fellow human beings. If you see a 5 star breeder advert on an online pet shop, doesn't that give a sense of security that the transaction is all good? Like buying a new pair of jeans from a reputable online retailer, you know you can return them if they don't fit? Whatever way you look at it there is only one guilty party: the unscrupulous sellers.

If you are a genuine breeder, you should be shouting the loudest to change the industry you operate in. A good and easy start would be to make receiving a deposit without seeing the buyer completely illegal.

We all have to trust to a certain degree. For example, do you TRUST that your food has not been poisoned, or stored in safe conditions before you cook and eat it? We all have to TRUST others at some point, there are just so many dodgy people we need strong laws to protect us from.

I think there is normal trust and careless trust. Yes I trust my food if I buy from a reputable source and do however accept things can go wrong through no criminal intent and as a coeliac have been in the situation where a product I have bought is recalled due to containing gluten. However, would I buy meat from a facebook seller (private individual who apparently has left over lamb from his family take away) that is currently advertising on a local selling group at a bargain price? No I wouldn't as that is stupidity not trust. As for rules using facebook to buy or sell animals is breaking their terms and conditions , unscrupulous sellers will always push the limits of any rules so having more in place would just mean they ignore more. The buyers need to take some responsibility and not continue to buy this way and encourage the dodgy sellers to keep selling.

Likewise would I buy an animal on facebook knowing that the seller has already ignored the facebook safety rules , would I buy an animal without doing the most basic of visits including seeing the parent dogs, would I trust a breeder that allows me to do so without first checking my home - no I wouldn't as that would be beyond any normal trust.

Yes we have to trust but we don't have to be reckless and lose any common sense.