Waiting on mortgage

Beckydev

Submitted application 19th june
Extra information sent in 1st July 
Valuation done and passed 2nd july
Tracker hasn't moved in 2 weeks, mortgage broker heard nothing.
I rang them myself and was told no extra information needed and I would recieve an offer within 48 hours, that has been and gone. 
Im having a breakdown waiting, gone with skipton 

Jamaicanmelaff

I have an update... HSBC said that "my application is with the underwriters and they will hopefully make their decision by Friday and instruct the valuation if all is OK." This is exactly the same update they gave last week, but apparently last week it was with the normal underwriting team and this week it is being checked by the senior underwriters because I'm self-employed, but all looks good on the docs so it's just waiting for approval. It turns out, however, that the long delay wasn't because my application was waiting in a 4-week queue for the underwriters as they claimed every time they were chased for an update, but because it wasn't actually in the queue at all - because I'm self-employed and my income is foreign, my application had to go in under their old legacy portal and documents were uploaded to that rather than their current portal, some error meant the additional documents never made it to the queue, despite the fact that my broker also emailed them. My broker is now contacting the BDM to escalate the case and get the valuation booked in alongside the underwriting process to try and speed things up.

Beckydev

Beckydev said:

Submitted application 19th june
Extra information sent in 1st July 
Valuation done and passed 2nd july
Tracker hasn't moved in 2 weeks, mortgage broker heard nothing.
I rang them myself and was told no extra information needed and I would recieve an offer within 48 hours, that has been and gone. 
Im having a breakdown waiting, gone with skipton 

I can breath again, just got the offer 😁