LHH Scotland cottage booking refund

whinlatterdrive

Hi Bev, I am still unable to reach the correct page on Facebook.  What am I doing wrong?  I log into Facebook then put in a search for "Letdown by LHHScotland" but nothing comes up.  I am very eager to air my views re still no refund of my £1710.  Many thanks
Whinn

Warren14

Come on guys let's all join the Facebook group that's been created

ElvisU309

It doesn't seem to show up on a search. I only managed to join when you sent me the link, Bev. 

Warren14

whinlatterdrive said:

Hi Bev, I am still unable to reach the correct page on Facebook.  What am I doing wrong?  I log into Facebook then put in a search for "Letdown by LHHScotland" but nothing comes up.  I am very eager to air my views re still no refund of my £1710.  Many thanks
Whinn

When you type that in and search have you clicked on group in the menu across the top, where it says all posts people events page etc further along is group

QueenLizzie

https://www.facebook.com/groups/516608742384123/?ref=share

Sutch

I have this evening written a personal email to the First Minister (Nicola Sturgeon) and copied it to the Scottish Tourist Board.
The pressure is mounting and I am personally citing Wynne Bentley - the Managing Director of LHH who has sent me an abrupt and dismissive email. MSE; Which? consumer magazine; the Competition & Markets Authority are all actively involved.
This insn't going away but we need everyone's help to pile on the pressure. A complaint on this forum is not enough. We all know!  Write to your MP, or any of the above regulatory bodies, including Trading Standards. That was the action that compelled Sykes Cottages to reverse their original stance. Thank you all.

ElvisU309

Sutch said:

I have this evening written a personal email to the First Minister (Nicola Sturgeon) and copied it to the Scottish Tourist Board.
The pressure is mounting and I am personally citing Wynne Bentley - the Managing Director of LHH who has sent me an abrupt and dismissive email. MSE; Which? consumer magazine; the Competition & Markets Authority are all actively involved.
This insn't going away but we need everyone's help to pile on the pressure. A complaint on this forum is not enough. We all know!  Write to your MP, or any of the above regulatory bodies, including Trading Standards. That was the action that compelled Sykes Cottages to reverse their original stance. Thank you all.

A sterling effort Sutch! I too feel the pressure is mounting and it is only a matter of time but it does need all of us to continue to pursue this with the same kind of commitment. Would be good to have you in the above facebook group to try and coordinate the fight. 

Sutch

I strongly encourage anyone with an interest in the LHH refusal to refund issue takes at look at the "Letdown by LHH Scotland " - Facebook website . You can find it and contribute here:-
https://www.facebook.com/groups/516608742384123/?notif_id=1594761076890652&notif_t=group_r2j_approved&ref=notif

whinlatterdrive

Thankyou Sutch for all that info.  Will get onto Facebook and write.  Well done for reporting LHH to important people/places.  I agree with you - there is strength in numbers.

QueenLizzie

Interesting article in the Scotman a day or so ago where Wynne Bentley is waxing lyrical about the amount of new bookings (and money) LHH is getting in!
https://www.scotsman.com/business/consumer/luxury-tourism-businesses-booked-out-scots-tourists-desperate-break-2911145?fbclid=IwAR1LxnXj4beoONcfBseXavFTfZxyapxxw1fkFP9wGB0irjZWL_3X1x5BFgY